KNOWN ISSUE: failed_handshake_timeout / Error Code: 4008

I get error 4008 a lot. No amount of waiting seems to help, but restarting my modem has so far worked for me every time.

Cool,got on for the first time in about a month and immediately got 4008. Uninstalled.
I will likely not buy this game because of it’s inconsistency in being able to actually play. I could care less about the bugs WHILE being able to play, I just want to be ABLE to play.
I get it, it’s a fresh game, maybe it’s Microsoft’s fault, I don’t really care don’t have a game release on a specific launcher and advertise it on said launcher if it doesn’t work. Take it off game pass and Microsoft store.

“If you’re so upset and don’t like it don’t play…”

I do like the game, I think it’s great, when it actually works.

Until it does I’m out.


I have played the game for a while but since December 2022, I have suddenly been getting the 4008 failed handshake. I already have a sharpshooter character leveled 30, so i was able to play this just fine until i created a new character, and then started getting 4008. Is there anything I can try on my end that would help solve this issue?
console-2023-01-20-12.28.56-3d584f01-77d6-48d8-b63b-36bd66fe10cd.log (47.3 KB)

Issue Description:
Failed joining server

Error Displayed (If Applicable): 4008

Steps to Reproduce:

  1. Attempt to start game with character
  2. Failed to join server

Platform: Steam

Player ID:

Approx. Time of Issue & Timezone:
21/01/2023 (Around)13:00 GMT

Reproduction Rate:
Made three attempts. Same error every time

Upload Supporting Evidence:

Upload Console Log:
console-2023-01-21-12.12.06-4e6bd973-c0a6-4941-bca3-a6859042eb37.log (77.9 KB)
console-2023-01-21-13.17.42-7f833a53-1641-42d5-878c-1690cea96d02.log (49.1 KB)

Upload darktide_launcher.log:
darktide_launcher.log (724.3 KB)

Error code 4008 seems to have gotten much worse since the 1/24/2023 patch.

I am able to spawn into the Mourningstar with no problem. But I cannot successfully play the game. I am able to spawn into a game, where I encounter severe lag (ice skating enemies, etc) then get kicked within 2 minutes or less. The problem seems more severe when trying to join a private game or a game with friends.

console-2023-01-26-04.04.24-43481969-cede-41ce-bb7e-86bb4a9320d9.log (493.3 KB)
console-2023-01-26-04.29.33-d33e3633-c1ac-44ef-8c41-28c7ba132416.log (55.6 KB)
console-2023-01-26-04.31.58-21852add-cd89-4d35-9331-46235e19799a.log (111.1 KB)

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1.Start the game try to log in
2- error 4008
3. cant enter the game


Player ID:
[Steam ID: 76561198012190709/Antaioss]

Approx. Time of Issue & Timezone:
[28/01/23, 13:15 PM/PM] [CET]

console-2023-01-28-12.04.20-01b5e0a5-1cad-4425-a004-e5594924d72c.log (38.7 KB)