Warhammer 40,000: Darktide   Technical Support

Maintenance Notice (Partial Downtime): On November 5th planned backend maintenance is required, starting at 10:00 CET and is estimated to run for an hour. During this time, any new players starting the game will be unabl…

We are aware of reports of AMD 7000-series* GPU users encountering frequent GPU hang crashes: *though 7000-series are most commonly affected, this may also extend to other AMD GPU series [Engine Error]: HRESULT: 0x887a…

We are aware of a crash: <<Crash>>Illegal instruction (0xc000001d) in build 45e17bde2d23783c139f791e2f4fa6850766cf20 This crash affects NVIDIA GPU, primarily 40 series (but may extend to others) Please rest assured th…

We are aware of a crash on launch (before operative select screen) affecting AMD 7000 Series GPU users following the Depths of the Damned 1.13.0 update. [Engine Error]: Access violation (0xc0000005)[...] Please rest as…

When naming your Skitarii operatives, our validation rules have been updated with the following: Must start with a letter Maximum of 3 digits in the name Cannot start or end with a hyphen Cannot include spaces or speci…

With new game updates, you may crash on launch if you use mods. Until mod owners are able to update their mods, please try disabling mods if you experience a crash on launch.

We are aware of an issue for PlayStation 5 only - which can result in a “Teammate unavailable for matchmaking” error after completing a mission, preventing further matchmaking unless Darktide is closed and restarted. We…

Historically, we have responded to refund request threads on the Fatshark Forums. Going forwards, please submit all refund requests to us via support ticket, here: https://support.fatshark.se/hc/en-us/requests/new Usi…

We’re looking in to a rise in reports related to disconnections and overall connectivity problems in Darktide, often paired with errors such as Error Code: 2001, 2014, 3013 and 4001 . Your input will help support the inv…

Crash Report After the crash has occurred, a pop-up window prompting you to enter the details of what you were doing prior to the crash will be displayed Submit the pop-up window Another pop-up window similar to the pre…

[PC] Stuck in a Steam Validation/Update/Installation Loop? [PC] Stuck on ‘Preparing to Launch’? [PC] How to Resolve Darktide Launcher Issues [PC] “Missing Downloaded Files” Referencing CrashifyUploader.exe [PC] Micro…