Shaders Always Popping in and Stuttering Video After Successful Missions

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Performance

Issue Description (Required):

My game never seems to store shaders. It always says it is building before it launches, it launches fine, but during game play, I am surrounded by popping in graphics, or my dogs hair is just flat color on his body.
Another issue is the mission debriefing videos at the end of every successful mission are always chopping in the video; audio is fine but the video always freezes or stutters while not affecting the audio.
I think my two issues are related.

Ryzen 7 5800X
32 gigs of Mem
Windows 10
DX12
Radeon RX 6800XT

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

2

Sorry to hear this @FrumpyTheClown

If you haven’t already done so, please can you try the following:

If the issue persists, please could you then provide us with a console log from a session the issue occurs so we can take a look under the hood?
https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config

Thanks in advance!

3

I don’t think you understand, “session” is not the operative word. It happens whenever I play. I’m happy to obtain the log for you but I just wanted to make sure I was clear.

Update, the log is too long. How do I give it to you?

4

Thanks for clarifying @FrumpyTheClown. Also, just to check, is it only Darktide that you experience these issues with?

Could you please upload the log file itself directly to this thread, or send it to me via a DM?

Thanks again!

5

Thank you for getting back to me. I sent it via a PM. I hope it’s the correct thing you’re looking for.

6

Hi @FrumpyTheClown,

Thank you - I’ve shared your report and log with our developers to investigate.

To confirm, did you attempt previous troubleshooting steps e.g. DDU reinstall GPU drivers and perform a clean reinstallation of Darktide?

Also, just to add, there are known instability issues with AMD driver versions 26.10.1 and 26.10.2. Although you aren’t reporting crashes and it may be unrelated, it could be helpful to try rolling back to a previous stable version e.g. 26.8.1 or 26.3.1 and to check if anything changes.

Please let me know, thanks!