New installation, crashing on launch

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

So, I had just bought the game, and after doing a brand new install I was getting a Shader cache error Exit code = x01, the launcher still went on as usual. I got through the intro cinematic, made my character and started playing. I was then on out stuttering like crazy, completely unplayable. I followed the instructions posted in other forums; Deleting appdata folder, verifying integrity of files. My game then continues to get the same error, opens the launcher, but now I do not get any of the companies intros and goes straight to a black screen until it stops responding all together. I need help please.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Upload Console Log & darktide_launcher.log (Optional):

darktide_launcher.log (1.05 KB)console-2026-07-01-10.59.33-3beb8f7d-b8fe-430c-88da-77902b6b8c08.log (104 KB)

Sorry to hear this @TeaMarket

It’s a shot in the dark, but can you please try uninstalling your current GPU drivers using a dedicated driver removal tool e.g. DDU (Display Driver Uninstaller), and then reinstalling clean GPU drivers.

Please let me know how this goes!

Okay, still getting shader cache build error, game launches but is super stuttery again. Any advice?

Do you want any logs?

I am getting this at the bottom of the compiling shaders in the launcher log.

Failed to serialize pipeline library hr 0x8000ffff

console-2026-07-01-11.43.07-b3468a98-11a2-490c-bb47-08e86269583e.log (223.4 KB)

darktide_launcher.log (291.0 KB)

Thanks for the update! Next, please can you try a clean reinstallation of Darktide, which involves deleting your AppData - this will ensure a clean slate for both your settings and game files in case something is amiss (please note custom settings e.g. keybinds, graphics, loadouts etc. will be reset):

https://support.fatshark.se/hc/en-us/articles/360034118394--PC-How-to-Perform-a-Clean-Re-Installation-of-Vermintide-2-or-Darktide

So fully reinstalled and still getting shader cache building error. Also to clarify, that the game doesn’t crash, and does runs just not very smoothly.

And without a shader cache, new textures jitter and take a second to load in, and basically killing any new enemy makes the game stutter just not a super enjoyable experience.

After playing the game for a bit and dealing with the stutters that get decreasingly less common after I quit I was dealt with this error.