You’re asking for things you clearly haven’t earned just by playing the game. You bought and played the game, because you like it and now you want compensation for that? You’re not anyone near being special to the success of the game or anything related to that. Stop acting like a child.
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1.25% in what? Tomatoes? Overall? Just General’s chests? Emperor’s? Vaults? You cannot put a number on this as you would have to have 10k new chests to evaluate it statistically.
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I appreciate the update but would it have killed you to update its launch along the way?
I just open 160 comm chest two days ago which i wouldnt have if i knew the update was closing in.
This is the whst happens when the community is fed breadcrums and left alone afterwards with no feedback. This is bullshit
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You have never played a game from release and down the road things change?
Some of those changes including drop rates, QoL improvements, easier start for new players?
I dunno, Diablo 3 is one that immediately comes to mind.
Honestly this is nothing new, or even really that out of the ordinary.
You still get some retroactive comm chests for completing certain challenges from BEFORE this update.
“Marked disadvantage” really dude? Cosmetics and a few more red items equates to a “marked disadvantage?”
A new player gets one more hat than I have, darn it!
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I dunno man. It was only a few weeks ago that this content update was announced as “coming soon.”
There were already rumors the last few days it was going to drop either this week or next week.
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Just got a Shade headgear while opening chests as WS. Patchnotes not accurate.
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Yeah i know and i was planning on holding onto them, but i eventually caved in as “close” can mean anything. Im not blaming fs for me opening them but i am bashing them for not being more vocal
Edit: just to clear i am very pleased with the update and woukd gladly have paid, say 160 comm chests for its release.
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In % aka percents. But at least you tried being smart. Better luck next time.
I’ll give you a hint and a second chance to realize that yourself and not shame yourself. If you can’t do it 2nd try, well, I guess this can’t be helped.
Hint:
Why not 100k, or, even better, 100 million? 
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I just signed in for first time in a while and like half of the challenges say they’re done and to “claim reward”. How do I claim the rewards??? Or it this a bug? Does this mean I can never claim them? If that’s the case, not even wasting time for nothing.
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Maybe you don’t get how simple maths work, but at least you can act like a scientist. You said that you calculated 1.25% for both reds and cosmetics. While reds drop from any chest higher than General’s chest, your statement can only mean that the average drop chance is 1.25% for those. I highly doubt you gathered enough chests since the update went live to really be able to calculate that, Mr. Math.
The drop chance is what Fatshark wants it to be and unless they tell us the exact %, you are talking nonsense.
Why not open only one chest and say the percentage is zero? Because that’s not how this works.
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The perfectly good handmaiden dash sound was changed to some kind of shotgun sound because… what reason?
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@drclassy You and your friend have both paid a company for a service. You both enjoy the service. However, for that service to continue to succeed, the company requires your ongoing patronage. In order to promote that vital patronage, they give you and your friend mystery bags and tell you that you can open them whenever you want but that their service is designed such that you should open them right away. It is implied, and understood as general practice, that by opening the bags as they’re received, you and your friend will be able to provide the company with better feedback to reinforce the patronage they need to survive.
A few months pass. You have opened all of your bags, because that’s how the service was designed. Your friend did not open any bags, and therefore could not provide the feedback the company needed. The company returns and says to you, “Thanks for your feedback! We have decided that the contents of the mystery bags were insufficient to encourage the patronage we need, so we’re making it a lot more likely that you can get things you want from the bags.” The company tells your friend, “Don’t worry! We’ve increased the chances for your bags too!” further stating “You’re free to open them now,” in contradiction of their earlier designs. Your friend, who did not use the service as it was designed and therefore was unable to provide accurate feedback in regards to the quality of the bags, is rewarded for doing literally nothing that contributed to the decision to improve the bags. You, who did open your bags and did provide the exact feedback that led to this change, get nothing for using the service in the manner that best supported the company. ((@Fatshark_Hedge I think this accurately sums up why I and some others are mad about the current situation).
@drclassy You seem pretty incensed, despite the fact I’m merely stating the obvious. Do you actually believe this situation demonstrates effective community relations or customer service? As a consumer, do you put up with that kind of treatment?
You’ve let to produce a single logical argument/statement that challenges my position on this. Instead, you’ve just slung angry insults and insinuations, trying to attack me instead of the logic and math of the situation. If you wanna debate me, debate me. This is a forum, not a playground. Come at me with logical, well thought out rebuttals, not emotional flailing.
@hanzy Yes, but that’s just vertical progression, which isn’t the case here. It’s a huge difference, so that’s a false equivalency. That kind of thing only happens when there’s some new shiny stuff added to a game (that affects actual gameplay) and the experienced veterans are at an advantage because it takes the original shiny stuff to get the new shiny stuff. It’s still not a particularly good system compared to horizontal progression because it’s barely more than a skinner box but it’s still a big difference than what FS has done. The current situation is like if, without anything new being added, an MMO said:
“You know that awesome gear you spent thousands of manhours hunting? Yeah, we’re making it way easier to get because of the feedback you provided saying it was too hard to get. Also, anyone who’s played the game as long as you but didn’t actually try to get the stuff (and therefore didn’t provide us with the feedback we needed to make this change) will have a way easier time getting it than you did. Thanks, but we’re not giving the people who played the game as intended, thus providing this much needed feedback, with anything we don’t give new players.”
Everything I’ve said is still objectively true: new players and players who didn’t even open chests to be able to provide the chest feedback that led to this change have a non-trivial increase in loot potential. Since loot is what drives pretty much every endgame ever, this is a very problem from a customer service perspective.
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Did you click on claim reward and then check your “spoils of war?”
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This can be arranged through our Support helpdesk.
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Cool. Are there any plans to address the situation as elaborated upon here. Because I have some concerns:
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It is currently the best min:max means of progressing in endgame for those who don’t have a plethora of cosmetics or all the reds they want and green dust to spare. I am interested in it. That said, what are the odds I do that and FS addresses the issue w/o telling us ahead of time? Eg. Kinda like how @antiloop got royally screwed. I no longer have faith that FS has our interests as consumers at heart as it feels like the company is more interested in drawing new customers than supporting/promoting the existing/veteran customers that have been trying to help make the game better.
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I’d be far more likely to just stop supporting a game that made that kind of situation in any way advantageous for new players vs players who have invested hundreds or thousands of in-game hours plus forum feedback. A player with 1100 hours should not ever be in the same (or worse) boat as a player with 100 hours.
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To reiterate, FS just rewarded the people who didn’t open chests, and therefore couldn’t provide the droprate feedback that drove the changes in this patch. The people who did open chests, and did provide the feedback FS needed, got screwed. New players, because they get chests faster, are actually more likely to get cosmetics than veterans with hundreds or thousands of hours as a result.
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Why did FS not make a post telling people to horde their chests, is this was the intent? Your OP and the current situation implies that was a pretty damn good idea and I’m sure most players would have liked to have known this was coming.
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Speaking generally as a consumer, I don’t feel at all like a valued customer at this point. I am grateful for this patch and I think it’s a great patch, but because of the above issues and the fact that the game still isn’t in the state it was advertised, it’s hard to just grin and bear it.
Please explain the corporate thought process behind this. Thank you.
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Antiloop got “royally screwed” by whom exactly?
They decided to open their chests before the update.
You cannot blame anyone else for that.
Why on earth would FS make a post telling people to horde chests? Thats crazy.
I am pretty sure most people were aware the content was coming/would be dropping soon.
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And where did it say not to open our chests, exactly? Where was it ever even implied we’d get better rewards for not playing the game as intended? How would they have the feedback they needed to affect this very change if nobody opened their chests? Why does it seem ok to you that the people who actually opened chests and provided feedback on the chests don’t get anything but the people who could not have provided feedback because they didn’t open their chests get rewarded?
This has been a careless, arbitrary implementation that doubly rewards the people who didn’t contribute to the feedback process that went into it, benefits new players the most, and ultimately punishes veterans who did participate in drop feedback relative to both other groups. This is atrocious customer service.
And yeah… it IS crazy… That’s why the fact it would have been better than what actually happened is utterly ludicrous.
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@Fatshark_Hedge Don’t take this negatively but there seem to be a lot of unlisted changes;
I’m hearing hordes a LOT better, they make WAY more sound which while slightly overwhelming isn’t something I’d want any different as it definitely adds to immersion. My dual-daggers suddenly started hitting targets a lot more reliably too.
Am I seeing things or were there some behind-the-scenes attempts to fix some other bugs as well? I’m happy regardless.
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I noticed this as well. Happy to see them but surprised they’re not in the patch notes.
It might’ve been the groups I’ve been with today, but felt like I saw a bit fewer hyperstacks too in my last 9 games since patch. But that might’ve been a thing to do with our pace as well. Enemies felt like they were pouring in more and spreading out more.
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