(OLD) KNOWN ISSUE: internal_error / Error Code: 2007

I can appreciate the sentiment of your post, Julia, but I think that a lot of frustration is being vented because in many cases people had been able to play before these supposed fixes were launched between week one and two.

console-2022-11-24-19.35.35-97a5eb01-fb6d-4d69-b764-cdb15ce769da.log (742.1 KB)

This is from one play session of one mission. Dc’d maybe 20 times in one mission only to get the mission complete screen and dc again to lose my exp and money.

Currently this feels worse than yesterday when i was dc-ing maybe 5 times per mission.

Totally understandable that its a Beta and bugs are being fixed, i just hope i get to play soon ^^

1 Like

What you did with today’s patch has touched the issue, not solved but surely moved something down there.
Before I could not play for 5 minutes uninterrupted and now I have been able to finish a mission (simply wow!) (smelter, btw) with ā€œonlyā€ 5 disconnections.
Look around 20:00, 20:01, 20:08, 20:11 …

Error appeared as 4008 this time, from my perspective it is the same error (same behavior).

Adding my log.
console-2022-11-24-19.49.49-06c9fc9a-0b58-46cc-bdaf-7b9ef53c474a.log (357.1 KB)

My previous data (system, etc.) are inmy first post in this topic.

Thanks fatsharks!

Issue Description:

Crash Report (If Applicable):
console-2022-11-24-20.28.40-03f70086-2e80-4c32-a159-a85a585f7454.log (55.5 KB)

Steps to Reproduce:

  1. Log in as Psyker Psykinetic
  2. Wait for ~15-20 seconds.
  3. Observe Internal Error 2007. Time before the crash may be extended by quickly reaching the mission selection terminal and entering matchmaking, but the disconnect may occur during matchmaking. Does not disconnect during loading times, and .
  4. ADDITIONAL NOTE: may be relevant that my home network is configured as STRICT NAT.

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
11-24-22 10:30 [HST]

I’m in SC, USA. Anyone else having the error inside the US? any other parts of the world also seeing said issues please post your location (Safely, aka just the region if you wish) to help them track down if its a local node or just widespread server side.

Also same 2007 Error after update, no changes except disconnect happens now during the loading screen instead of letting me get in for 2 seconds so… PROGRESS!? backwards maybe…

Dunno if this might help anyone but for some reason whenever i have twitch running on the other monitor (watching people while playing) i always get this error code, but if i turn off twitch error code goes away and it plays flawlessly.
It cant be a bandwidth problem since i have a fiber connection and im using LAN.
Hope it helps someone.

Finally got NordVPN to ā€œworkā€ … connected to ICELAND (~5,000 km away from me). I’ve had zero luck with any US-based VPN servers.

Didn’t get disconnected too often on the ship, maybe once every few minutes. Feeling adventurous, I forced myself through 1 mission just for the logs… got disconnected every ~10seconds on average.

Despite a ping approaching 1 full second and disconnecting a million times… I actually completed this mission, even got two penances completed and my preacher’s first helmet. OK ~I~ didn’t, my 3 teammates did… I most likely only had a few dozen kills out of 1500.
console-2022-11-24-19.21.02-0f1b3379-07a9-4423-8252-4c62ceb34052.log (1.6 MB)

Turned VPN off, and went right back to not being able to stay on the ship for more than a few milliseconds, if at all.
console-2022-11-24-20.43.21-c7bf2d84-ad38-4269-915c-eb79b9e4da07.log (609.8 KB)

1 Like

Same problem, select a character, click play and wait for the loading screen to end with an error_code_2007.
Here is my log for my daily attempt to play:
console-2022-11-24-20.55.56-ab949330-a7bf-497d-b327-c51a02810b36.log (53.0 KB)

1 Like

In response to your location question, I’m in Connecticut USA, but there are people in Italy and Poland having the same problems, looking at older posts.

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Select a character, click play, wait for few seconds in loading screen and error_code_2007
console-2022-11-24-22.22.04-e68d1a46-062e-4862-a8c0-efc63b696169.log (102.3 KB)

1 Like

Still the same error, still can’t play at all.
I’m just curious, will the game progress reset before launch or are we just the jerks who had bad luck, while everyone else can already play at high levels?
But then, by now I think, even on release day we’ll be unable to play the game we own …

Btw. Imperial edition, location is Germany my Internet is fine aside from Darktide and no, I’ve no VPN (and sure don’t buy it to try with VPN, that shouldn’t totally be necessary).

Edit: To make it complete:

Steps to reproduce:

  • On char select try to enter the game
  • See the ā€œDisconnect: Error 2007ā€ message for the 10000th time.

Platform:

  • Steam on Windows 11

Steam-Profile:

  • Arestris

Location:

  • Germany

Logfile:

Crash Report (If Applicable):
NA - NOT SURE HOW ON STEAM OS

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play as Preacher. Load onto Morningstar, or any map
  2. Progress into any area for unspecified amount of time (2 - 10 minutes at least)
  3. Observe Backend Error

Note - I did not have this issue on my Steam Deck when the beta went live on the 17th and 18th.

Platform:
STEAM OS (STEAM DECK)

Player ID:
76561197988146827

Approx. Time of Issue & Timezone:
[11/24/2022, 14:07 PM] [CST (US)]

Upload Console Log:
NOT SURE HOW TO DO THIS ON THE STEAM DECK CONSOLE

So I had this issue for a few days and reported in it earlier in this thread.

Then one night my internet died on me, so I tethered my phone to my PC so I still had internet.

I thought to myself ā€œMaybe I don’t disconnect if I’m tethered for internet?ā€ I proceed to load up Darktide and despite it being laggy for obvious reasons, I got 99.9% through a mission with no issues! At the very end I got a 2001 error.

I got annoyed, naturally. Missed out on rewards. But I noticed my main internet was back up again.

So I tried again on my main internet connection. Lo and behold, no more disconnections!

So, for some reason, a ā€œhard resetā€ on my internet connection seemed to fix the problem?

Important to note that Darktide was literally the only thing that had issues as well, so it is not like my internet was dodgy beforehand.

1 Like

If you’re an Australian on Aussie Broadband, try logging into their site/app and resetting your connection. Let us know how that goes

Crash Report (If Applicable):
Error 2007 when entering Mourningstar.

Note that I was able to complete the tutorial without issue until the point where you enter the public instance. I’m also able to create/delete characters without issue.

I was also able to play without issue during the closed beta.

I’m also able to play without issue while using a VPN, in case that helps.

Steps to Reproduce:

  1. Select operative
  2. Observe Backend Error

Platform:
Steam

Player ID:
Steam Profile

Approx. Time of Issue & Timezone:
Always (2022-11-21 4:06 PM → present)

Upload Console Log:

No VPN (Disconnected from server; Error Code: 2007)
console-2022-11-24-23.39.47-5b129342-a031-4632-9327-520fd4525187.log (34.0 KB)

Using VPN (works)
console-2022-11-24-23.50.39-55fda45f-bfe3-4a6d-a68e-112f6caa57bd.log (56.7 KB)

I can run additional debugging software if that would help, just let me know what would be useful.

1 Like

You have EXACTLY the same thing happening to you that I have going on. This didn’t start for me until yesterday; day before everything was working ā€œnormallyā€ - I could load in and play but expected one to three disconnects over the course of a given mission, but I could always immediately reconnect to it.

Rebooted my modem 3 times and finally got into the game. Played one match with four disconnect/reconnects with Error 2007. Second match had 6 such instances.

In all honesty, just copy paste whatever the heck Vermintide 2 is using for its server information and protocols, because those multiplayer servers are a thousand times more functional - to date I have NEVER had any issues holding a connection to a match on there. EVER.

3 Likes

@FatsharkJulia For me the new update is working much better. I notice when I’m using VPN I get frequent disconnections this time BUT when I "turn off "the VPN I get NO disconnections out of my 2 two matches. I’ll continue play and monitor connection without the VPN and get back.

1 Like

Exact same thing here.

Here another having the same connection issue.

I played the prologue with no problems, once I got into the ā€œI am a warriorā€ cinematic I had the error for first time. The game for me is unplayable, I am getting disconnected within 1 to 30 seconds. As other users, I also have t-mobile internet and I am playing from Nevada.

I hope this issue gets fixed, I just got the game and is so sad not to be able to play.