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Issue Description: From between 2-10minutes I get disconnected and get Internal_error and Iām put back to character select. I can reconnect without issue but sometimes it happens every few seconds at worst
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable): Internal_error
Steps to Reproduce:
Doesnāt seem to have exact steps that cause it, just happens whether im in lobby, stood still, running around etc. No common causes.
Mission Name (If Applicable):
Platform: Steam
[Steam/Microsoft Store]
Player ID:
Steam profile link
Approx. Time of Issue & Timezone:
[11/17/2022 22:50PM] [GMT]
Reproduction Rate:
Common/Usual 50-75% of the time I get it happening
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here console-2022-11-17-20.27.13-a83f1812-f4c7-4050-8269-e8030aef12ee.log (821.1 KB)
Upload user_settings.config:
user_settings.config (3.1 KB)
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the user_settings.config in this directory
- Upload here
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Whenever I try to start a game, I will be dissconected within 2 to 10 seconds of starting the loading screen. There will be a red message stating āDisconected from server : internal issueā
Play psycker on quickplay
Steam
11/17/22
5:80 PM EST
ever single dam time >:{
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
console-2022-11-17-22.17.05-c6b9c6a9-8045-461f-bf37-197e3aeae708.log (128.0 KB)
user_settings.config (3.0 KB)
PS tomarrow is my B day so if it could be fixed by then that would be super dooper cool
have had over 70 disconnects nowā¦ its unplayable
I have was able to play one match and have Disconnected from server : Internal Issue constantly and cannot get into a match let alone play one to completion. I was zealot. My brother trying to play has the same issue.
Also wanted to send you to this page was I think this is the issue. KNOWN ISSUE: Backend Error
Issue Description:
Steps to Reproduce:
Crashed during āI am a warriorā cutscene, havenāt been able to play since. IF I manage to get through to the hub area, I hear some radio chatter and am able to walk ten steps then I disconnect again.
Waited for service to be restored and Iām still unable to āplayā for longer than a couple seconds.
Update: I connected to a VPN in Dallas (I am in Denver) and I have remained in game for over two minutes.
Platform:
Steam
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant
Upload Console Log:
Uploaded
console-2022-11-17-21.16.12-3a931871-fdd0-465c-a8fc-8fa002640165.log (111.5 KB)
Thank you for the heads up. Weāre looking in to similar issues.
yeah, got over 70 disconnects now. its unplayable.
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
Internal server error/failure to connect to server off loading screen after clicking start in operative selection
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Be in the character selection and try to play?
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload user_settings.config:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the user_settings.config in this directory
- Upload here
Thank you for reporting - looking in to it!
Tyvm!
Internal Server Error
No Crash report.
No error message.
Log in as operative. Receive error.
Steam Jellydrake
11/17/2022, 1:40 PM CST
Constant
console-2022-11-17-19.31.44-6c576d28-83d2-4c41-a3e5-94c1ceb10e94.log (140.0 KB)
user_settings.config (3.0 KB)
Same problem with me.
Same issue here. Even if i do get to load into the mourningstar right when i load into a mission it disconnects me automatically with the same internal_error
To be clear Julia I had gotten through the prologue before this had happened, only kicked me out after trying to enter the meeting Inquisitor cutscene
Lucky, furthest Iāve gotten is cutscene walking about five steps
Yup exact same thing for me. First disconnect was during that cutscene. The cutscene audio kept playing but when i reconnected it would load me into the mourningstar. Not sure if this helps
I even tried to make another character, didnāt fix it
Iāve faffed with a few different things now, gonna try deleting the folder in appdata n see if that does anything