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Issue Description: From between 2-10minutes I get disconnected and get Internal_error and Iām put back to character select. I can reconnect without issue but sometimes it happens every few seconds at worst
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable): Internal_error
Steps to Reproduce:
Doesnāt seem to have exact steps that cause it, just happens whether im in lobby, stood still, running around etc. No common causes.
Mission Name (If Applicable):
Platform: Steam
[Steam/Microsoft Store]
Player ID:
Steam profile link
Approx. Time of Issue & Timezone:
[11/17/2022 22:50PM] [GMT]
Reproduction Rate:
Common/Usual 50-75% of the time I get it happening
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here console-2022-11-17-20.27.13-a83f1812-f4c7-4050-8269-e8030aef12ee.log (821.1 KB)
Upload user_settings.config:
user_settings.config (3.1 KB)
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the user_settings.config in this directory
- Upload here
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Whenever I try to start a game, I will be dissconected within 2 to 10 seconds of starting the loading screen. There will be a red message stating āDisconected from server : internal issueā
Play psycker on quickplay
Steam
11/17/22
5:80 PM EST
ever single dam time >:{
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
console-2022-11-17-22.17.05-c6b9c6a9-8045-461f-bf37-197e3aeae708.log (128.0 KB)
user_settings.config (3.0 KB)
PS tomarrow is my B day so if it could be fixed by then that would be super dooper cool
have had over 70 disconnects nowā¦ its unplayable
4 Likes
I have was able to play one match and have Disconnected from server : Internal Issue constantly and cannot get into a match let alone play one to completion. I was zealot. My brother trying to play has the same issue.
Also wanted to send you to this page was I think this is the issue. KNOWN ISSUE: Backend Error
Issue Description:
Steps to Reproduce:
Crashed during āI am a warriorā cutscene, havenāt been able to play since. IF I manage to get through to the hub area, I hear some radio chatter and am able to walk ten steps then I disconnect again.
Waited for service to be restored and Iām still unable to āplayā for longer than a couple seconds.
Update: I connected to a VPN in Dallas (I am in Denver) and I have remained in game for over two minutes.
Platform:
Steam
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant
Upload Console Log:
Uploaded
console-2022-11-17-21.16.12-3a931871-fdd0-465c-a8fc-8fa002640165.log (111.5 KB)
Thank you for the heads up. Weāre looking in to similar issues.
1 Like
yeah, got over 70 disconnects now. its unplayable.
1 Like
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
Internal server error/failure to connect to server off loading screen after clicking start in operative selection
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Be in the character selection and try to play?
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload user_settings.config:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the user_settings.config in this directory
- Upload here
3 Likes
Thank you for reporting - looking in to it!
Tyvm!
Internal Server Error
No Crash report.
No error message.
Log in as operative. Receive error.
Steam Jellydrake
11/17/2022, 1:40 PM CST
Constant
console-2022-11-17-19.31.44-6c576d28-83d2-4c41-a3e5-94c1ceb10e94.log (140.0 KB)
user_settings.config (3.0 KB)
1 Like
Same problem with me.
Same issue here. Even if i do get to load into the mourningstar right when i load into a mission it disconnects me automatically with the same internal_error
1 Like
To be clear Julia I had gotten through the prologue before this had happened, only kicked me out after trying to enter the meeting Inquisitor cutscene
2 Likes
Lucky, furthest Iāve gotten is cutscene walking about five steps
Yup exact same thing for me. First disconnect was during that cutscene. The cutscene audio kept playing but when i reconnected it would load me into the mourningstar. Not sure if this helps
I even tried to make another character, didnāt fix it
Iāve faffed with a few different things now, gonna try deleting the folder in appdata n see if that does anything