(OLD) KNOWN ISSUE: internal_error / Error Code: 2007

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/23/2022, 08:49AM] [Pacific Time Zone]

Upload Console Log:
console-2022-11-24-16.45.07-b043be2e-599e-4c64-a600-9d128624c421.log (106.4 KB)

Another content update. Another day no game play. Same error.
console-2022-11-24-16.56.47-ab1bb7b1-fae2-497b-bfdb-994060c2a210.log (38.5 KB)

2 Likes

So is it fixed yet? A week until launch means it has to be fixed or you cant launch the game. or are we trying to kill the game and have it riddled with lawsuits? remember cyberpunk? it doesnt take much for some people and i mean that game actually let you play it. I have spent $120 to buy it for myself and my sis to play together. We purchased with intent to be part of the pre release. A service that has not been provided. Im pretty sure its Illegal to sell a product intentionally knowing that it is broken and consumers will not be able to use it.

1 Like

Alright. Let’s try to actually help. I wonder if the predominance of error 2007 is rooted in a region.

I’m out in CT, USA. Where is everyone else who can’t get in from?

Y’all, I’m dying here.

Error code 2007 constantly occurring on an AMD desktop, my main system. The good news is that a laptop in the same house (3050ti) runs the game with totally different errors, but I had whole games free from disconnect. It gave 2009 and the other backend error I don’t recall, but twice was it.

Steps to Reproduce:

  1. Be in-game, anywhere, at any time, doing anything; OR be loading Mourningstar or a level, or logging in–literally in any state with the game running
  2. Observe error

Platform:
Steam

Player ID:
Space Odin

Approx. Time of Issue & Timezone:
24/11/2022 10:40 AM CST, or literally any time I am playing the game

Same here, i played 50 hours on VPN because im really hyped on it. I used free VPN and day after day i needed to change location thanks to handshake error. I understand Beta but WTF 6 days before premiere and they dont have working server?

Just patched. Still unable to stay connected for more than 1ms.
VPN does not resolve issue.

I made a new character and can play through the prologue w/o disconnecting. Once completed it goes back to not staying connected.

log of my lvl 30 trying to connect, then me making a new character and playing through prologue up until being unable to play
console-2022-11-24-16.50.30-eb397ece-6908-4ce5-b3ac-30ddec51b862.log (330.3 KB)

same errors as my logs above but at this point uploading these is the closest thing I have to actually playing the game lol

VPN connected to Denver
console-2022-11-24-17.10.59-f7b8207a-0908-4bf2-b00a-f9c9e8e86484.log (72.9 KB)

(on Intel too btw)

Italy here, I don’t think it is regione related and…anyway…I think devs already have these info from logs and steam accounts

1 Like

Poland here… it’s soo big region

1 Like

Wellllll okay. I was being hopeful it was more local. So it’s just an overall backend error. Buggery.

1 Like

Honestly just take these logs because they’re full of 2007 errors which got worse post-1.07 and haven’t improved with 1.08. Got d/c’ed 3x this morning: once when loading to Mourningstar, once just after loading in, and once mid-game.

Earlier this week I had a game with literally 18+ disconnects. These are all from the 19th:
console-2022-11-19-22.21.38-2b74a3d9-03b2-44fc-b4f1-bbc61a5371b7.log (6.6 MB)
console-2022-11-19-23.09.41-990e1fe2-29b7-43d5-b709-c8aa3c72a978.log (263.1 KB)
console-2022-11-20-02.21.22-4552ac38-be82-410c-863e-ba447fea6e5b.log (309.1 KB)
console-2022-11-20-03.14.09-490e1586-500c-4a66-801a-9d4fdbf4cb53.log (190.1 KB)
console-2022-11-20-03.28.26-447fe8be-8e95-47f5-8ee0-9838fffdb36c.log (383.8 KB)
console-2022-11-20-04.24.07-5a5df280-0fd5-44f7-99a0-cdb5b643c74f.log (162.4 KB)
console-2022-11-20-04.49.26-d4cdc003-e5b3-4b6a-b586-3806ed59c262.log (357.5 KB)

1 Like

Okay, two new updates still can’t get through the main menu (hardest boss in any game). Gonna post the two crashlogs from it, maybe they’ll be slightly different from the last set I posted? Who knows.
console-2022-11-24-17.16.33-fedb7c29-3bb0-463c-bb79-d1c22118c0a7.log (53.4 KB)
console-2022-11-24-17.26.15-74d696f3-bc0b-48d3-8b18-06c5a725b6e8.log (35.9 KB)

1 Like

I understand communication is lacking and I’ve pressed for an update. I’ve also stressed that this is our most concerning issue at current.

It’s no secret that we’re having a hard time with this.

There are some potential remedies in the upcoming patch but we don’t know exactly how this will interact with the internal_error (Error Code: 2007). Failing that, additional logging has been added to help our developers pin it down.

I promise, once I have more to share, I will - please believe me when I say I’m not purposely withholding any information.

9 Likes

Just started encountering this issue, I think it is likely an ISP related issue of some sort? I am visiting family for Thanksgiving and at my home I have google fiber, out here my parents use the T-Mobile as their ISP and since I connected on here I have had non-stop 2007 error codes every 30-240 seconds after logging into the game with an operative.

This is the only difference in the system. I can also definitely sympathize with those affected as to be honest, it has turned into what I thought was going to be a relaxing vacation with some downtime to occasionally connect and play in an extremely frustrating experience… And this is coming from someone who typically has regular access to the game.

Yeah, just tried out again after the 5gb patch and still not working

Funny but im logged past the error for a second, seen the start of cutscene, and then heard the sound of cutscene while being disconnected with the same error 2007. And then in the log-in screen i still heard the sound of cut-scene - speech of the inqusitor.

Thank u. Its really important for us.

1 Like

Thank you Julia for feedback. We only wanted to know does sombody looking at this. As you know we see mostly new things about game like new shop or crafting and some performence fixes. We don’t want to be missed in Darktide. Personally i was waiting for that since first gossips. For the Golden Throne dont leave us with VPN. I know that situation is stressful but belive me we feel same.

1 Like

Buy 17. nov still cannot play due to internal error every 30s. VPN and other things dont help. After 1.0.7 got error 2007 but its still not fixed.After 7 days you are unable fix anything and i dont think you can fix it in next 6 days until launch. Last 20 years i was in many beta test for multiplayer or MMO games but never see that terrible beta test like yours. Next time make open beta test for more feedback and dont lock not working game under 40e paywall.

Still unable to get past the prologue in 1.08

console-2022-11-24-19.57.41-9fcc7ad6-dc69-4c9a-ba42-3fbf5a7d31f4.log (55.0 KB)
darktide_launcher.log (579.2 KB)