KNOWN ISSUE: Penances Not Awarded After Disconnection/Crash, Despite Appearing in Steam Achievements

Same

Issue Description:
Penance Comestice not being issued

Steps to Reproduce:
Loaded in after server crash

Platform
Steam

Player ID:
CreationKing

Reproduction Rate
Constant(100%)

Issue Description:
I have played 7/7 mission types but the vantage point penance for sharpshooter has not been completed.

Steps to Reproduce:
I was playing the newly added map power matrix when I got a backend error. The achievements for completing all map objectives popped up and I unlocked the guardsman helmet. When I rebooted the game and got back into the server, I no longer had the helmet in my cosmetic tab and the quest is still greyed out despite being 7/7.

Platform:
Steam

Player ID:
(Steam Community :: Cress)

Approx. Time of Issue & Timezone:
[11/23/2022, 17:00PM] UK timezone

Upload Supporting Evidence:


We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


The penance says it is 7/7 but I do not have it done, therefore I do not have my hat which makes me very sad

I did the new repair mission when the servers started going down and when we finished it said I got the penance but when the servers came up I did not have my penance but it said 7/7 I tried to re do the mission but I still dont have it.

Mission Name (If Applicable):

Steam

Player ID: Charssy

Approx. Time of Issue & Timezone:
[11/23/2022, 5:30PM] [GMT+1]

Upload Supporting Evidence:


Imgur

console-2022-11-23-15.38.01-569f01c9-f578-4761-94c1-7aead9b16248.log (206.2 KB)

darktide_launcher.log (859.1 KB)

I completed the achievement “Vantage point” right before the server crash. Servers went down and I was booted out. When I’ve managed to log back in I have the achievement completed (7/7) but not… completed (rewards etc).

1 Like

I’ve same issue

Issue Description:
I finished a mission and at the end screen, it showed that penance On Target (1) is complete, it even showed a reward then I was disconnected from the game by backend error and I have marked every other penance that is required to complete On Target but the game still did not process that penance.

Steps to Reproduce:
Unknown

Mission Name (If Applicable):
repair

Platform:
Steam

Player ID:
Player name - nextus88
Steam URL - Steam Community :: onkel NEXT

Approx. Time of Issue & Timezone:
11/23/2022, 16:14, GMT

console-2022-11-23-15.50.40-f929cf88-65fb-496c-be91-bed543294534.log (221.9 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
The server disconnected me mid mission after completing a penance and getting the cosmetic and as a result when i reloaded into the game the penance was incompleted yet the achievement remains on my steam account.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play any match
  2. complete a penance
  3. encounter a network error
  4. lose said penance

Platform:
steam

Player ID:
steam id: NyxBm

Approx. Time of Issue & Timezone:

11/20/2022, 7:00pm pst

Reproduction Rate:
unKnown

Upload Supporting Evidence:
image

[Screenshots, recordings, links to Twitch VODs, etc.]
image

Upload Console Log:

console-2022-11-21-02.36.02-ea77d76a-4f36-4708-89ad-dd76bb121955.log (299.9 KB)

Upload darktide_launcher.log:

darktide_launcher.log (134.6 KB)

Issue Description:

I got disconnected mid match (along with half of my team) and when we reconnected our AI had used some of our ammo. I was going for the Zealot ‘Up Close and Personal’ penance, and thought that it didn’t matter the AI used ammo because I hadn’t fired a shot nor would the entire match. When the match completed I did not receive the completed penance.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play a match and get disconnected and wait for the AI to use some of your ammo
  2. Rejoin
  3. Penance will fail to complete

Platform:
Steam

Reproduction Rate:
This has happened twice to me and so far has been 100% chance to happen

Issue: Completed Marked for Death, server crashed, and now there are no rewards.

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
[11/23/2022, 09:40AM [Central Standard TIme]

Upload Console Log:

console-2022-11-23-14.55.51-0b1fb0b0-aecb-4e34-9fd2-1fe697d37385.log (284.5 KB)

I don’t know why the posts here are displaying in such a bizarre order.

ANYWAY. I’ve been informed that in these cases unfortunately you will need to complete the criteria for the Penance once more, and then it will be awarded. It’s my understanding that we have no way around this at current. :cry:

Tried it but it didn’t work for me :frowning:

1 Like

Issue Description:
Completed the final mission for the ‘Vantage Point’ penance. Penance completion popped up in game, but once I returned to the lobby I received a backend error, and upon reconnection to the lobby the penance was at 7/7 but still incomplete.

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
11/23/2022, 5:19PM GMT

Upload Console Log:
console-2022-11-23-16.25.47-14f736ff-24c7-4f78-b27b-b2f147c689de.log (462.5 KB)


Existing reports may be merged here, to help us keep track of the issues being reported.

Issue Description:
Assassinate mission crashed out due to bad handshake. Penance Task “I’m in Charge” was completed during mission & recognized by Steam achievement. Upon reload after crash to character select, task was not recognized in-game.

Steps to Reproduce:
Unknown: crash occurred due to a bad handshake

Mission Name (If Applicable):
Assassination, level 3, Reduced Hordes modifier

Platform:
Steam

Player ID:
Dawnthief

Approx. Time of Issue & Timezone:
11/18/2022, 2:30 AM-ish EST

Reproduction Rate:
Once - Rare (<10%)

Upload Supporting Evidence:


Upload Console Log:

console-2022-11-18-06.30.06-9027ebfe-3585-4a3d-9ab4-6788edcad7bc.log (309.0 KB)

Upload user_settings.config:

user_settings.config (3.2 KB)

To narrow down the issue, from the log:
07:25:55.044 [SteamStats] UserAchievement ogryn_2_bull_rushed_charging_ogryn, current progress: 0, max progress: 0
07:25:55.099 [SteamStats] UserStatsStored success: true

07:28:49.039 [Connection] Pong timeout for cca080e1b36c438a
07:28:49.039 [Handshaker] Aborting handshake with cca080e1b36c438a. Reason: lost_connection
07:28:49.050 [Handshaker] Lost connection 84 to cca080e1b36c438a
07:28:49.050 [Lua] INFO [LocalInSessionState] Lost game session

Hope this helps, good luck, been having fun otherwise.

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
I completed the Buying Time penance while doing a Strike mission. Everything was fine until the servers crashed, at which point I loaded back in, and found that I’d actually lost the penance, but still have the Steam Achievement. I was wondering if there was any way to fix this aside from completing the penance again

Steps to Reproduce:

  1. Finished a penance mid-way through the mission
  2. Finished mission, servers crashed just before XP was rewarded
  3. Loaded back in, penance wasn’t completed

Platform:
Steam

Player ID:
SpiceBalls

Approx. Time of Issue & Timezone:
11/18/2022 - 19:55

Reproduction Rate:
Once

Upload Supporting Evidence:


Upload Console Log:
No console logs to post

Completed several penances, but the server crash prevented them from being awarded and they are currently greyed out for me.

Platform:
Steam

Player ID:
Hungry Mike

Approx. Time of Issue & Timezone:
[11/23/2022, 09:50AM] [PST]

console-2022-11-23-16.41.00-46616831-7ee2-47dd-a0aa-c666daebf831.log (391.0 KB)


]

That was the first thing I tried, did not work. If it works now, fair enough.

Keen to hear from people who have re-run the Penance criteria and still not been awarded it.

We need to know what the Penance is, and please include the URL to your Steam profile!

Issue Description:

Platform:
Steam

Player ID:
[Steam ID: 76561198090923015/Steam Community :: azym /kagan]

Approx. Time of Issue & Timezone:
[11/23/2022, 17:??AM/PM] [EU]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

penance is “Vantage Point”

steam profile: Steam Community :: Magrex