KNOWN ISSUE: Penances Not Awarded After Disconnection/Crash, Despite Appearing in Steam Achievements

Hello I have completed it the requirement again with my friend Magrex, I am missing Inquisitorial Recruit, and Praise the God-Emperor.

this is my profile URL: Steam Community :: Charssy

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


During an mission I clear those fellowing quest :
Vantage Point
Purification Protocol
Inquisitorial Recruit

In the loading back to the morningstar my game crash.
In my quest list it is mark that i have completed the requirement but still not done and so I cannot have the rewards …

1.I played with Veteran

  1. crash in the end game loading

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
11/23/2022 [Between 3 pm and 5 pm] CET

Reproduction Rate:
Once - Rare (<10%)

Upload Supporting Evidence:



Upload Console Log:
console-2022-11-23-14.35.46-677599e0-a44f-403d-8a8c-b297be872874.log (551.1 KB)
console-2022-11-23-16.34.26-c557a543-0165-4760-819b-124794aaf7ac.log (176.9 KB)

Upload darktide_launcher.log:

darktide_launcher.log (443.7 KB)

Penance is Beat-'em-Up, completed criteria again and still not working.

I’ve definitely dodged more shots since hitting the penance criteria on this:

Probably played 20 matches since it hit 99.

Issue Description: Server crash as a mission that I completed a Penance on finished up. Logging in now I have 100% completion on the Penance but no rewards, and it’s marked incomplete.

Steps to Reproduce:

  1. Complete Penance in mission
  2. Have server Crash whilst you’re in the end screen
  3. Log in to no rewards and incomplete penance

Mission Name (If Applicable): N/A

Platform:
Steam

Player ID:
[Steam Profile URL]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/24/2022, 3:15am (rough time of server crash), Tried logging in at 5:07am Approx [AEST]

Reproduction Rate:
N/A

Upload Supporting Evidence:

Upload Console Log:
console-2022-11-23-13.11.41-353ddbf7-99b5-4795-963d-c1ce8673ff40.log (1.2 MB)

Upload darktide_launcher.log:
darktide_launcher.log (640.5 KB)

I had just finished the Repair mission, last one for the Vantage Point penance to be done.
But the server died around we flew away in the valkyre / the “scoreboards”.
While on the Valkyre as the game finished I got that one (and other) Penances completed, as they appeared on the screen.
But seems like it’s bugged now due to the sudden blackout of the server.

1 Like

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


Issue Description:
The “Inquisitorial Recruit” and “Mind over Matter” penances both have 7/7 objectives complete but the Penance was not awarded, and is instead listed as “Almost Done”. Completing additional missions does not award the Penance.

These penances were completed (and awarded, according to a popup) at the end of a repair mission, but the game froze and crashed at the post-game summary screen. When I logged back in, the requirements (complete 7 mission types) were complete, but the Penance hadn’t been awarded, and I seem to be unable to get the Penances.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Complete 6 different mission types to progress the “Inquistorial Recruit” penance.
  2. Complete the 7th mission type.
  3. Disconnect/Crash during the post-game summary screen after the penance completion popups appear.
  4. The penance now cannot ever be completed

Mission Name (If Applicable): N/A

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
11/22/2022 11:30AM EST

Reproduction Rate:
Once

Upload Supporting Evidence:

Upload Console Log:

console-2022-11-23-16.18.36-2d7e7eb4-1278-40ac-976e-b5cdde1e7fdc.log (190.1 KB)

Upload darktide_launcher.log:

darktide_launcher.log (546.5 KB)

3 Likes

Issue Description: Prior to the server maintenance on November 23rd, I reached Level 11 on my Veteran Sharpshooter and completed a couple Penances on the new Repair mission and new map. I then received a Backend Error at the mission reward screen, and was kicked out to the main menu. When I logged back in, I had been rolled back to Level 10, and the Penances I had completed were marked as incomplete, while simultaneously displaying that the objectives were met. Hitting Level 11 again did not resolve the issue

Steps to Reproduce:

  1. Play Smelter Complex HL17-36 as Veteran (Sharpshooter)
  2. Complete mission and level up/complete Penances in the process.
  3. Backend Error at post-mission rewards screen
  4. Completed Penances locked out, level roll-back

Mission Name (If Applicable): Smelter Complex HL17-36

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
[11/23/2022, 12:25PM] [Atlantic Standard Time (UTC-4)]

Reproduction Rate:
Once - Rare (<10%)

Upload Supporting Evidence:

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-23-16.24.03-34cd9fdd-d92c-4e02-a56f-b3302028617a.log (249.7 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (346.8 KB)

Issue Description:

My “Marked For Death” Penance was completed but I crashed in the post-game screen causing it to not register. I have the achievement on Steam but the Penance is now unobtainable. I have repeated the requirements multiple times just to be sure and have not completed it yet.

Steps to Reproduce:

  1. Complete the penance. In this case, landing 4 consecutive weak spot hits with a weapon’s secondary action during Volley Fire.
  2. Disconnect/Crash during the post-game screen after the penance completion popup had appeared in game.
  3. The penance now cannot ever be completed

Steam profile url:

Penance:

Marked For Death (Veteran Sharpshooter)

Time of first completion:

Nov 18 @ 11:44am PST (Crashed later @ 11:49am PST during end game screen)

Screenshot of Penance criteria met:

Console Log:

console-2022-11-18-18.05.50-41105337-f729-4431-9149-7c78fa14cdc7.log (580.5 KB)

Launcher Log:

darktide_launcher.log (635.4 KB)

Name of Penance:

Platform:
[Steam]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
11-23-22 10:06am CST

Upload Console Log:
console-2022-11-23-15.44.04-f10b7636-e703-4551-a68d-b3fdc0901f8a.log (234.0 KB)
Second attempt aswell
console-2022-11-23-16.52.42-a60d91bc-99cf-4554-b85c-02a51c9f5742.log (235.5 KB)

Launcher Log:

darktide_launcher.log (838.6 KB)


https://steamcommunity.com/id/possiblyabird/

Re-ran it again for good measure, same result.

EDIT
I’ve repeated the requirements needed multiple times now and still have not be awarded the penances. Is there any other way to fix this?
EDIT

Name of Penance:
Beat-'em-up
Bone 'Ead
Inquisitorial Veteran

Steam achievement is called
Inquisitorial Veteran

Platform:
Steam

Player ID:
[Jeka / Steam Community :: Jeka

Approx. Time of Issue & Timezone:
11/22/2022, 09:11 AM MST

Upload Console Log:

  1. Press the Windows key + R

console-2022-11-23-15.38.25-64395e5e-c9a8-4f9a-a95b-619aca7f561a.log (208.3 KB)
console-2022-11-23-18.01.34-e316e458-770c-4bcd-9cc3-cb4bcf2ce5d4.log (317.2 KB)

image

Name of Penance:
Vantage Point
On Target (1) (Vis-a-vis Vantage Point)

Platform:
Steam

Player ID:
Steam ID: Steam Community :: Krombopulos Michael
Steam Profile URL: Steam Community :: Krombopulos Michael

Approx. Time of Issue & Timezone:
11/23/2022, ~11:30AM CST
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-23-16.26.53-f9ba2933-6e12-4c59-9944-e055a97faa0f.log (434.6 KB)
    console-2022-11-23-16.16.34-602340b8-1d95-4e2e-b407-e9fb75d18b7e.log (104.5 KB)
    console-2022-11-23-16.09.23-8f6f088c-ce72-4bf1-aa27-1f0fef0d01c5.log (47.1 KB)

Existing reports may be merged here, to help us keep track of the issues being reported.

Hi—I had a few penances relating to “complete one of every mission type” pop at the same time and be affected by this bug (Vantage Point, Inquisitorial Veteran, etc.), since the “Repair” type mission that became available this morning was the last one I had to do. Since then, I’ve run both that mission and others; other penances have progressed correctly, but the bugged ones from this morning have still not updated.

Does this mean that I’m going to have to complete every mission type over again for those penances to pop?

Im in the same boat, needed the repair type mission and all bugged on finish, would like to know the answer to this as well.

Name of Penance:
Vantage Point
On Target (1)

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
[11/23/2022, 16:PM] 17:18 GMT +1

Upload Console Log:
console-2022-11-23-15.54.21-ee10b082-82e2-48df-862b-1775b8092feb.log (128.4 KB)
console-2022-11-23-16.09.27-23594cc6-a70b-41f3-9910-742df12c2ada.log (52.0 KB)

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Hello,

same issue finished some important penances and then the server crashed and now they are stuck even after I complete them again :frowning:

Name of Penances:

Praise the God-Emporer!
Inqusitiorial Recruit

Steam ID:

Name of Penance:
Sainted Path(1)
Issue Description
During the earlier server crash, I was playing the repair mission and when the mission finished both Praise the God Emperor and Sainted Path(1) penance was obtained. However, during the end screen the server crashed and when I relog I have obtained the portrait frame but the helmet cosmetic was not obtained.
Issue Description 2
After the servers came back online, all of Sainted Path(1) requirements was met. However I have still not received the helmet cosmetic. I rerun the repair mission again in hopes of obtaining Praise the God Emperor again, However Praise the God Emperor has progressed to **Praise the God Emperor(2).
Platform:
[Steam/Microsoft Store]
Steam
Player ID:

Approx. Time of Issue & Timezone:
24/11/2022, 3:34AM GMT+8
Upload Console Log:
console-2022-11-23-18.19.46-eaaf0937-63c0-410b-aa33-b622e3bf001c.log (386.0 KB)

Upload Supporting evidence:


Still experiencing the same issue I reported 3 hours ago, now I have done the repair mission 3 times still no helmet was given to me.

Same game missions complete and no helmet and no penance completion.