KNOWN ISSUE: failed_handshake_timeout / Error Code: 4008

getting same issue logging into the game

Console log:
console-2022-11-20-08.09.38-c5719380-4f37-4642-9fcc-145ac3aa5a07.log (17.0 KB)

console-2022-11-20-09.18.22-1a80a94a-ecae-4110-a63e-695c8061ae7d.log (672.7 KB)

Issue Description:

Steps to Reproduce:
join lobby or game have multiple issue

Mission Name:
any mission even lobby


Player ID:

Approx. Time of Issue & Timezone:
from pre-beta start to 11/20 21:08 GMT+8

Reproduction Rate:
all the time

Upload Supporting Evidence:
console-2022-11-18-02.14.49-46fa45bb-a885-460c-af0d-7c73f927a029.log (842.4 KB)
console-2022-11-18-06.57.19-3d211233-d01d-4775-a35b-e83ef4ee00b0.log (536.1 KB)
console-2022-11-19-23.19.55-782d87ee-ff13-44a6-9515-b4208cb58241.log (498.6 KB)
console-2022-11-20-02.02.17-41be48d5-9f06-4f89-a3c5-de89e54b70de.log (681.6 KB)
console-2022-11-20-03.08.27-8b997215-1124-4df7-9daa-4a1b16964759.log (1.1 MB)

So here is something we share in common with many people having these issues logging into an instance of the game. I dont understand what it means but maybe it can help fix the problem so i can play with my sis.

We have a newer router that we got when we switched to a faster and cheaper internet service. It runs on IPV6 where the old router runs on IPV4. i dont know what any of that means but I am able to get into a server but on the old IPV4 router. My sister cannot get in on either one. i would also like to point out that it barely works with frequent issues on the old one.

We get both the failed handshake and Internal Error messages. This just seems to be a common denominator between our issues and other people we have talked to online. The servers need to be adjusted to allow for the IPV6 routers to connect.

IDK if any of that was helpful but do what you can with it please. I really want to play this together with my little sis. =)

1 Like

console-2022-11-20-06.48.57-4209b4df-749f-4f94-bf3d-ff77c26a71c5.log (86.0 KB)

This is happening for me too - Trying to login to the mourningstar player hub and this message is consistently displayed.

Turn on expressvpn and I can connect.

Is there any known workaround until the dev get this fixed? I can’t play any of my characters now.

Platform: Steam
Player Profile URL: Steam Community :: Creamy

Approx. Time of Issue & Timezone:
11/21/2022 08:08 AM (GMT+2)
console log:
console-2022-11-21-06.07.39-f8135ac2-4451-44f1-ba61-911147d87bb4.log (28.5 KB)

More console logs (if that helps)

console-2022-11-20-19.18.05-a434ebf4-79ab-45af-b21e-3ff538258de1.log (28.7 KB)
console-2022-11-20-04.13.35-e76ef9df-70d5-4e05-986c-ac217c32d892.log (29.2 KB)
console-2022-11-19-19.04.00-5427426e-2bd6-4585-a9c5-713cbb52e5d3.log (28.7 KB)
console-2022-11-19-11.56.14-ec91edd9-3a05-4604-9768-eb642a3944c2.log (29.0 KB)
console-2022-11-19-11.45.07-c2047234-d2e7-414e-b4b5-09a143094a7d.log (140.4 KB)
console-2022-11-19-07.24.24-433e3abd-c0a6-45b1-a590-fbe52f9444b6.log (28.5 KB)
console-2022-11-19-07.11.22-b785ad1b-1d95-47cf-ac10-0d1047407124.log (38.5 KB)
console-2022-11-19-06.26.36-6574ea0d-9f9f-4967-a5ae-0930985092b9.log (272.4 KB)

here is mine

console-2022-11-21-02.13.19-25c51485-2bf1-4608-8d63-e017d82b5a2b.log (44.2 KB)
console-2022-11-21-02.16.30-4ab8dba3-a714-47f9-90b9-60ef66dcfe19.log (50.0 KB)

console-2022-11-21-18.29.19-b9c7dbcb-520c-466a-bfe7-f276fe62ab57.log (114.0 KB)
console-2022-11-21-18.33.51-baf8f9d2-55a2-415f-abd5-5297dd2978d4.log (19.1 KB)
console-2022-11-21-18.35.02-5bbcda36-9801-4af3-8d57-a8bf8bd6b9f8.log (143.8 KB)
console-2022-11-21-19.35.21-5d441752-1538-4e93-a7ef-ea5931be8796.log (59.3 KB)
console-2022-11-21-19.50.37-bb7a3651-b8f6-4fdc-8370-4f64b3488b5c.log (177.4 KB)

always this error
hope i’ll get some help tyty
console-2022-11-21-20.26.17-c1664d9d-8d25-415d-8d38-bc0335b7473b.log (139.1 KB)

i tried to start playing by selecting my character and when loading it says server handshake failure
metalalex07 is my username on steam. 11/21/2022 at 5:30pm cst
console-2022-11-21-23.21.28-a23923af-f061-4147-90ab-caba7bfcfc7e.log (41.6 KB)

Same problem

Platform: Steam
Stem Profil URL: 76561198027160079
Approx. Time of Issue & Timezone: 14h25 ( Time Paris ).
console-2022-11-22-13.23.37-ecfbfbde-457f-420a-9551-3bbf3e720116.log (66.5 KB)

1 Like

console-2022-11-22-14.49.31-cf53e2f7-1825-4631-bcd0-dca313c0b5e0.log (29.1 KB)
platform :Steam
Steam URL :Steam Community :: Intention
Time of issue and timezone: 4:51 PM UTC +2:00

Yeah, after the update same problem but another name: now it’s error code 4008…


5 days and still cannot play! :rage:


The update has not fixed this, now it is being called error code 4008. Very disappointing.
console-2022-11-22-16.55.32-e08ae22e-7b06-4c74-b62a-605efa8cd137.log (50.2 KB)

Update, as everyone here has realized, has done nothing to assuage the issue. It is now named Error: 4008, which at least let’s you mire in uncertainty a bit more than actually know what the problem is.

console-2022-11-22-17.20.02-bb21ca9f-2b87-4a0d-aef7-49b3e2a91712.log (94.6 KB)

So far the only ‘fix’ for this has been disabling my firewall in general, but it will return as soon as it turns back on, and allowing the app or Easy Anti-Cheat as exceptions in it so far have not proven to have any result.

console-2022-11-22-18.29.04-b79d3a83-d1f6-4a96-b31e-5671289dfb2d.log (171.2 KB)

Hey team,

Each time I finish a game, I receive this error, but everything else works normally. After the XP and Loot tabs were completed at the end of the match, the loading began to return me to the hub, and this is when the error occurres (every single time). The fix is to close the game an open again. Every single time.

Good luck!

console-2022-11-22-17.53.08-a029f5ec-b722-4d00-8e5e-c36f0543b1a1.log (176.4 KB)
console-2022-11-22-18.21.22-9029c628-0e86-46bd-bfe7-68693222621a.log (261.1 KB)
console-2022-11-22-19.31.44-9eef90dc-c56b-4c4c-8a1b-960d6285ce8c.log (160.3 KB)
darktide_launcher.log (80.8 KB)

Hello, per Satoru’s request, I have uploaded my latest console and launcher logs here. I’m still getting constant Error 4008 and extreme lag and desync in missions, before eventual disconnect from the server within 1-5 minutes of playtime in a mission.