KNOWN ISSUE: failed_handshake_timeout / Error Code: 4008

Warhammer 40,000: Darktide Technical Support
62

7:00 pm cst
Steam
metalalex07
server connect error 4008
console-2022-11-23-00.55.30-8ede4561-8c22-4833-acfd-d23b7d85d331.log (49.5 KB)

havent been able to play since i finished the prologue

1 Like
63

Keep getting error 4008 when attempting to load into a game and when I am able to get into a game it will run for a little bit then lag will become apparent and crash

Platform:
Steam

Player ID:
HystericSniper

Approx time
11/23/2022 1730 JST

console-2022-11-23-08.08.44-15016b76-cd27-466f-8ec8-640dcce55b37.log (753.2 KB)

64

Issue Description: Frequent disconnects from matches. Increased in frequency today, 23NOV2022. Disconnects happen at seemingly random times. Today, Iā€™ve received errors when attempting to join for the first time, or reconnect, and seem unable to maintain a connection for a single match.

Steps to Reproduce: Connect to a match.

Platform: Steam

Player ID: Necronomis

Approx. Time of Issue: 11/23/2022, 2:15pm EST
console-2022-11-23-19.03.48-03a106ff-f210-4e3b-969a-880d5546d82d.log (213.9 KB)

65

Keep getting error 4008 when attempting to start darktide, can select Operative and click start but cannot get past initial loading screen. Happens everytime, tried 6 times, validated game files, same issue, disconnected internet connection and reconnected, same error.

Platform: Steam

Player ID:
HurricaneAlpha177

Approx time:
11/23/2022 2100 PST

66

GUID: ddc9c099-2380-40a1-8942-42ee769d68d2
Log File:
Info Type:

Steam: thirteen154
11/24/2022 0738 CET

Just trying to open the game error 4008 then it crashed tried to load my psyker and my zelot

67

Platform: Steam

Player ID: Axios

Approx time 24/11/2022 14.05PM GTM

Constant err0r 4008 when trying to even get past operative select screen, this has occurred for the last several days.

console-2022-11-24-13.53.50-fafc52a7-9ce5-4ef0-b2d3-b59d244477c2.log (48.3 KB)

68

Issue Description: Canā€™t get past the character login screen, getting various errors: 9999, 4008, 4007, 2007. Sometimes I can get into the hub but get disconnected
No crashes

Steps to Reproduce:

  1. Login
  2. Connect to the character choise screen
  3. Click play > canā€™t connect
  4. (optional), if reach the hub and try and register to the map,> getting one of the listed errors (seemingly random) OR can load into the game but get disconnected and\or heavy desynchronization

Platform:
Steam

Player ID:
Steam ID: 76561198049746081
Steam Profile URL: Steam Community :: ShinShin

Approx. Time of Issue & Timezone:
The last one was around [24/11/2022, 22:02PM] [GMT+2] but frankly it was the whole day for 24/11/2022

Upload Console Log: Please have last 5, all of them had the same issue

console-2022-11-24-15.54.35-99899aa2-79d4-4f69-afa9-a9ebcb6addb7.log (14.5 KB)
console-2022-11-24-16.11.18-9e31f4fb-6ca1-4244-af8d-18383259f7c4.log (171.9 KB)
console-2022-11-24-16.21.23-422b9581-9052-49f3-8c2c-f6120413ebf8.log (29.7 KB)
console-2022-11-24-18.24.03-2eac9990-30fc-4004-8ff0-5aa59bd8b88d.log (156.8 KB)
console-2022-11-24-20.02.13-99d5d22a-e2db-4d65-91b3-9c31cf1dbb1e.log (129.5 KB)

1 Like
69

Still the same problem, cant login past Char select.

70

console-2022-11-25-01.39.33-094fe987-a709-40b6-a8d7-ea4a7c3d5697.log (250.6 KB)
i have no clue what is going on, error 4008, but i donā€™t see failed handshake at all in the log with a ctrl F search, canā€™t stay connected to the servers for more than 5 minutes without massive desync or flat out disconnections. Was fine before the last patch, still had some disconnections but not this bad.

Steps to reproduce:
Iā€™m not even sure, all iā€™m doing is launching and playing the game

Platform
Steam

Time of problems happening:
Nov. 24th after 1.0.7 patch

1 Like
71

console-2022-11-25-10.45.57-36b98281-4ae2-486a-af03-76cf74d4b8cd.log (247.2 KB)
console-2022-11-25-11.00.09-ff654ace-60a5-4486-82e5-adbdb1c88121.log (940.3 KB)

Since the most recent patch I have been having the main two errors be 4009, and 9999. I am not really sure what 9999 is so I included that console log as well.

steps to reproduce: Boot up game and play the game will desync while playing.

Platform:
Steam

Player ID:
HystericSniper

Time of issue:
2130 JST

72

Steps to Reproduce:
Occured when join the hub

Platform:
Steam

Player ID:
qvex123321

Approx. Time of Issue & Timezone:
[11/25/2022, 12:40PM] [+08:00]

Crash Report
console-2022-11-25-12.37.29-fca59aa1-a23d-4eed-b917-1be6672a1e59.log (173.1 KB)

13:12:41.253 warning: [Lua] WARNING [ErrorManager] Error ā€œMultiplayerSessionDisconnectErrorā€
stack traceback:
scripts/managers/error/error_manager.lua:31: in function ā€˜_log_errorā€™
scripts/managers/error/error_manager.lua:107: in function ā€˜report_errorā€™

73

Cannot get past the initial loading screen, on either my Ogryn or my Preacher.

Platform: Steam

Player ID: halfbrow

Approx time: 11/25/22 1035 CST
console-2022-11-25-15.31.58-0733d4b4-02ba-4d07-92b1-b521b30357e9.log (58.5 KB)

74

I managed to solve the 4008 problem temporarily by just using a VPN to be able to launch the games :sweat_smile:

75

what vpn did you use ?

76

What the hell fatshark are you waiting to fix this issue?
9 Days and a lot of people still can not play! Meanwhile you fix useless balance minor issue, you seriously have to manage your priority list!

I began to be very angry!

1 Like
77

Crash Report:
console-2022-11-26-09.17.38-c92feefd-60c3-481d-986f-9e58fceb4d5e.log (16.9 KB)

Steps to Reproduce:

  1. Open Game
  2. Select Operative
  3. Click Start
  4. Loading screen for a few seconds then error code 4008
    First started after trying to visit the inquisitor

Platform:
Steam

Player ID:
(Steam Community :: Bearbeard)

Approx. Time of Issue & Timezone:
11/26/2022, 09:15AM GMT

78

Proton VPN

79

Sample below. I had not experienced this issue before Nov 26. It manifests at multiple locations and consistently.

EDIT: Attaching an additional log from the experimental build which is supposed to have more verbose logs. I immediately encountered 4008 on selecting a character from the character select screen.

Description

  • At the operative selection screen, selecting an operative will result in the error
  • If successfully reaching the lobby area (or a match) there will be severe desync issues, characters will not have walking animations, pox walkers will walk off stairs and in games hits will not register.
  • Eventually the game freezes and kicks me back to operative selection. Sometimes this is even followed by a crash to desktop.
  • I am located on the west coast of the US in case this is a regional outage

Platform:

Steam

Player ID:

Nightmaresiege07

Approx. Time of Issue & Timezone:

11/26/2022 18:37 UTC

console-2022-11-26-18.36.22-0d07808a-1f60-455c-ad6f-8f074ddc0ee6.log (109.7 KB)
console-2022-11-26-23.19.21-10ef5de1-74a3-4396-a436-b3032238374f.log (35.8 KB)

80

Crash report
error code 4008
Platform :
Steam

Player Id
Steam Community :: Bogan1011

Approx time -
27/11/2022 : 11-20 AM - IST

Console Log
console-2022-11-27-05.42.34-b8b9fe6d-b034-4d64-9a6f-f2d58abee44e.log (84.1 KB)

81

Issue Description:

I get error 4008 about 50% of the time when leaving the hub for a mission or returning to the hub after the mission.

Crash Report (If Applicable):

Never crashed with error 4008

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Join a mission from the Mourningstar (hub) or complete a mission and return to the Mourningstar. I get error 4008 about 50% of the time doing either. Error 4008 also occurs at the same rate joining the Mourningstar from the character select screen. I am not on wifi nor do I use a router. Itā€™s a hardline direct from the modem. This should not be occurring.

Platform:

Steam

Player ID:
Gandreg

Approx. Time of Issue & Timezone:
8:50ish am UTC and another 20 or 30 min earlier (previous match)

console-2022-11-27-07.40.45-c2bac503-9f9a-43b3-9262-f9fb8698ca45.log (329.1 KB)

9:57 am UTC (logging in to hub from character select)
console-2022-11-27-09.56.28-cec6ea1e-e805-4e84-8d87-ce50e9009416.log (29.0 KB)

11:47 am UTC - Departing for mission
console-2022-11-27-10.02.27-f42921ae-a184-46bc-b397-982628181f94.log (597.6 KB)

2:16 pm UTC - Departing for mission
console-2022-11-27-10.02.27-f42921ae-a184-46bc-b397-982628181f94.log (1.4 MB)

5:27 pm UTC - Post mission departure
console-2022-11-27-15.52.37-8239d37d-5f32-4684-a639-e0602c659387.log (447.9 KB)

8:37 am UTC - Post mission
console-2022-11-28-05.57.32-8fb594c3-8402-4b10-9226-1d219d5bc723.log (860.7 KB)