KNOWN ISSUE: failed_handshake_timeout / Error Code: 4008

7:00 pm cst
Steam
metalalex07
server connect error 4008
console-2022-11-23-00.55.30-8ede4561-8c22-4833-acfd-d23b7d85d331.log (49.5 KB)

havent been able to play since i finished the prologue

1 Like

Keep getting error 4008 when attempting to load into a game and when I am able to get into a game it will run for a little bit then lag will become apparent and crash

Platform:
Steam

Player ID:
HystericSniper

Approx time
11/23/2022 1730 JST

console-2022-11-23-08.08.44-15016b76-cd27-466f-8ec8-640dcce55b37.log (753.2 KB)

Issue Description: Frequent disconnects from matches. Increased in frequency today, 23NOV2022. Disconnects happen at seemingly random times. Today, I’ve received errors when attempting to join for the first time, or reconnect, and seem unable to maintain a connection for a single match.

Steps to Reproduce: Connect to a match.

Platform: Steam

Player ID: Necronomis

Approx. Time of Issue: 11/23/2022, 2:15pm EST
console-2022-11-23-19.03.48-03a106ff-f210-4e3b-969a-880d5546d82d.log (213.9 KB)

Keep getting error 4008 when attempting to start darktide, can select Operative and click start but cannot get past initial loading screen. Happens everytime, tried 6 times, validated game files, same issue, disconnected internet connection and reconnected, same error.

Platform: Steam

Player ID:
HurricaneAlpha177

Approx time:
11/23/2022 2100 PST

GUID: ddc9c099-2380-40a1-8942-42ee769d68d2
Log File:
Info Type:


Steam: thirteen154
11/24/2022 0738 CET

Just trying to open the game error 4008 then it crashed tried to load my psyker and my zelot

Platform: Steam

Player ID: Axios

Approx time 24/11/2022 14.05PM GTM

Constant err0r 4008 when trying to even get past operative select screen, this has occurred for the last several days.

console-2022-11-24-13.53.50-fafc52a7-9ce5-4ef0-b2d3-b59d244477c2.log (48.3 KB)

Issue Description: Can’t get past the character login screen, getting various errors: 9999, 4008, 4007, 2007. Sometimes I can get into the hub but get disconnected
No crashes

Steps to Reproduce:

  1. Login
  2. Connect to the character choise screen
  3. Click play > can’t connect
  4. (optional), if reach the hub and try and register to the map,> getting one of the listed errors (seemingly random) OR can load into the game but get disconnected and\or heavy desynchronization

Platform:
Steam

Player ID:
Steam ID: 76561198049746081
Steam Profile URL: Steam Community :: ShinShin

Approx. Time of Issue & Timezone:
The last one was around [24/11/2022, 22:02PM] [GMT+2] but frankly it was the whole day for 24/11/2022

Upload Console Log: Please have last 5, all of them had the same issue

console-2022-11-24-15.54.35-99899aa2-79d4-4f69-afa9-a9ebcb6addb7.log (14.5 KB)
console-2022-11-24-16.11.18-9e31f4fb-6ca1-4244-af8d-18383259f7c4.log (171.9 KB)
console-2022-11-24-16.21.23-422b9581-9052-49f3-8c2c-f6120413ebf8.log (29.7 KB)
console-2022-11-24-18.24.03-2eac9990-30fc-4004-8ff0-5aa59bd8b88d.log (156.8 KB)
console-2022-11-24-20.02.13-99d5d22a-e2db-4d65-91b3-9c31cf1dbb1e.log (129.5 KB)

1 Like

Still the same problem, cant login past Char select.

console-2022-11-25-01.39.33-094fe987-a709-40b6-a8d7-ea4a7c3d5697.log (250.6 KB)
i have no clue what is going on, error 4008, but i don’t see failed handshake at all in the log with a ctrl F search, can’t stay connected to the servers for more than 5 minutes without massive desync or flat out disconnections. Was fine before the last patch, still had some disconnections but not this bad.

Steps to reproduce:
I’m not even sure, all i’m doing is launching and playing the game

Platform
Steam

Time of problems happening:
Nov. 24th after 1.0.7 patch

1 Like

console-2022-11-25-10.45.57-36b98281-4ae2-486a-af03-76cf74d4b8cd.log (247.2 KB)
console-2022-11-25-11.00.09-ff654ace-60a5-4486-82e5-adbdb1c88121.log (940.3 KB)

Since the most recent patch I have been having the main two errors be 4009, and 9999. I am not really sure what 9999 is so I included that console log as well.

steps to reproduce: Boot up game and play the game will desync while playing.

Platform:
Steam

Player ID:
HystericSniper

Time of issue:
2130 JST

Steps to Reproduce:
Occured when join the hub

Platform:
Steam

Player ID:
qvex123321

Approx. Time of Issue & Timezone:
[11/25/2022, 12:40PM] [+08:00]

Crash Report
console-2022-11-25-12.37.29-fca59aa1-a23d-4eed-b917-1be6672a1e59.log (173.1 KB)

13:12:41.253 warning: [Lua] WARNING [ErrorManager] Error “MultiplayerSessionDisconnectError”
stack traceback:
scripts/managers/error/error_manager.lua:31: in function ‘_log_error’
scripts/managers/error/error_manager.lua:107: in function ‘report_error’

Cannot get past the initial loading screen, on either my Ogryn or my Preacher.

Platform: Steam

Player ID: halfbrow

Approx time: 11/25/22 1035 CST
console-2022-11-25-15.31.58-0733d4b4-02ba-4d07-92b1-b521b30357e9.log (58.5 KB)

I managed to solve the 4008 problem temporarily by just using a VPN to be able to launch the games :sweat_smile:

what vpn did you use ?

What the hell fatshark are you waiting to fix this issue?
9 Days and a lot of people still can not play! Meanwhile you fix useless balance minor issue, you seriously have to manage your priority list!

I began to be very angry!

1 Like

Crash Report:
console-2022-11-26-09.17.38-c92feefd-60c3-481d-986f-9e58fceb4d5e.log (16.9 KB)

Steps to Reproduce:

  1. Open Game
  2. Select Operative
  3. Click Start
  4. Loading screen for a few seconds then error code 4008
    First started after trying to visit the inquisitor

Platform:
Steam

Player ID:
(Steam Community :: Bearbeard)

Approx. Time of Issue & Timezone:
11/26/2022, 09:15AM GMT

Proton VPN

Sample below. I had not experienced this issue before Nov 26. It manifests at multiple locations and consistently.

EDIT: Attaching an additional log from the experimental build which is supposed to have more verbose logs. I immediately encountered 4008 on selecting a character from the character select screen.

Description

  • At the operative selection screen, selecting an operative will result in the error
  • If successfully reaching the lobby area (or a match) there will be severe desync issues, characters will not have walking animations, pox walkers will walk off stairs and in games hits will not register.
  • Eventually the game freezes and kicks me back to operative selection. Sometimes this is even followed by a crash to desktop.
  • I am located on the west coast of the US in case this is a regional outage

Platform:

Steam

Player ID:

Nightmaresiege07

Approx. Time of Issue & Timezone:

11/26/2022 18:37 UTC

console-2022-11-26-18.36.22-0d07808a-1f60-455c-ad6f-8f074ddc0ee6.log (109.7 KB)
console-2022-11-26-23.19.21-10ef5de1-74a3-4396-a436-b3032238374f.log (35.8 KB)

Crash report
error code 4008
Platform :
Steam

Player Id
Steam Community :: Bogan1011

Approx time -
27/11/2022 : 11-20 AM - IST

Console Log
console-2022-11-27-05.42.34-b8b9fe6d-b034-4d64-9a6f-f2d58abee44e.log (84.1 KB)

Issue Description:

I get error 4008 about 50% of the time when leaving the hub for a mission or returning to the hub after the mission.

Crash Report (If Applicable):

Never crashed with error 4008

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Join a mission from the Mourningstar (hub) or complete a mission and return to the Mourningstar. I get error 4008 about 50% of the time doing either. Error 4008 also occurs at the same rate joining the Mourningstar from the character select screen. I am not on wifi nor do I use a router. It’s a hardline direct from the modem. This should not be occurring.

Platform:

Steam

Player ID:
Gandreg

Approx. Time of Issue & Timezone:
8:50ish am UTC and another 20 or 30 min earlier (previous match)

console-2022-11-27-07.40.45-c2bac503-9f9a-43b3-9262-f9fb8698ca45.log (329.1 KB)

9:57 am UTC (logging in to hub from character select)
console-2022-11-27-09.56.28-cec6ea1e-e805-4e84-8d87-ce50e9009416.log (29.0 KB)

11:47 am UTC - Departing for mission
console-2022-11-27-10.02.27-f42921ae-a184-46bc-b397-982628181f94.log (597.6 KB)

2:16 pm UTC - Departing for mission
console-2022-11-27-10.02.27-f42921ae-a184-46bc-b397-982628181f94.log (1.4 MB)

5:27 pm UTC - Post mission departure
console-2022-11-27-15.52.37-8239d37d-5f32-4684-a639-e0602c659387.log (447.9 KB)

8:37 am UTC - Post mission
console-2022-11-28-05.57.32-8fb594c3-8402-4b10-9226-1d219d5bc723.log (860.7 KB)