KNOWN ISSUE: failed_handshake_timeout / Error Code: 4008

Warhammer 40,000: Darktide Technical Support
124

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Issue Description:
Error 4008, or no error at all, i click the charcater i want to play, loads for a minute and kicks me back to selection screen, i cannot play the game whatsoever, was not an issue in the pre release thing

Posting as a bug since i literally have no access to the game

Steps to Reproduce:
Play any character I make

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
76561198262010499

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/04/22 11pm est

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
None
console-2022-12-04-04.47.54-73810c73-050b-420b-85cd-6d78363cadf5.log (69.4 KB)

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    console-2022-12-04-04.54.31-b280af1d-3dbe-4117-b24f-eb74558ec81f.log (78.4 KB)