KNOWN ISSUE: failed_joining_lobby / Error Code: 3001

We are aware of and looking in to the failed_joining_lobby / Error Code: 3001 being reported.

Please help us out by including the information listed below in your report:


Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Observe Backend Error

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Existing reports may be merged here, to help us keep track of the issues being reported.

Previously had error code 4008 usually occurring when joining a mission or leaving a mission, but also joining the hub from the character select screen. I have posted logs and info in the 4008 thread. Now after today’s update with extra logging I encountered 3001 post mission. (leaving mission and going back to hub)

13:02 UTC - error 3001 - Departing post mission
console-2022-11-29-10.52.19-958445d3-b086-4e28-98d1-19ddb5145f05.log (566.8 KB)

Launcher Log:
darktide_launcher.log (388.0 KB)

Game subsequently crashed but there is no crash log corresponding to today’s date. I’ve only CTD a handful of times in pre order beta.

Platform:
Steam

Player ID:
Gandreg

Issue Description:
Got DC’ed mid mission before we were going to fight the boss. Could not rejoin,

Crash Report (If Applicable):
N/A

Error Displayed (If Applicable):
Disconnected from server (Error Code: 3001)
Could not rejoin server (Error Code: 3001)

Steps to Reproduce:
N/a

Mission Name (If Applicable):
It was one of the assassinations, I think the Oubliette? Not the train station one.

Platform:
[Steam]

Player ID:
[Steam ID 76561197999175344]

Approx. Time of Issue & Timezone:
[11/28/2022, 12:53AM] [PST]

Reproduction Rate:
Unusual (<25%)

Upload Supporting Evidence:

Upload Console Log:
console-2022-11-28-06.39.12-26d7ace0-87b9-45a7-99bb-b55918f5d31a.log (719.5 KB)

Upload darktide_launcher.log:
darktide_launcher.log (261.1 KB)

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


Issue Description:
When trying to play the game i load a little then am greeted with a small message stating failed to join server (error code 3001)

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Restarting steam and then my pc, this has fixed nothing

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Zennin WAR DOG

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
23 of november 4:21 pm AEST time zome

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
1 Like

Not sure if you got a resolution but I’m getting the same error 3001. Haven’t been able to connect to the game servers since launch.

any news on how to fix this bug. wanting to play with mates but can not join server due to this error code, also attatced is my console log that came up with the error code
console-2022-11-26-23.42.06-4e713885-78d3-4f4e-a1ea-9e2e1bc2c1aa.log (30.6 KB)

I’m experiencing the exact same issue. After selecting my character and clicking “Start” I’m met with a loading screen for a few second and then a side message declaring “Disconnected from server. Error code: 3001.”

Here is my console.log
console-2022-11-27-08.51.28-b0035718-b126-474f-abea-00e04f994f08.log (79.6 KB)

Same thing here. No problems during the closed beta but it’s been an issue since day 1 in the pre-order beta. I’ve found that if I start a new character I’m able to play through the prologue up until the point where I need to go and see the inquisitor. When I interact with the door to the Sanctum Dictatis, a loading screen appears and, after a short period of time, the error appears. Occasionally I’ll get Error 2007 instead but it is normally 3001.

darktide_launcher.log - before clearing Appdata (237.9 KB)

darktide_launcher.log - After Clearing Appdata (112.5 KB)

console-2022-11-28-20.06.05-dec86394-8432-4a41-a536-e13f3e6f3d99.log (30.8 KB)

Also, thank you Julia and the rest of the Fatshark team for all the hard work you’re doing handling these reports! It’s a tough job but your effort is super appreciated!

I was playing a mission as the Ogryn right before maintenance. At the end of mission the game stalled and I had to alt F4 because it would not respond for some time. On re-launch game was in maintenance mode.

Now, when I select my character and click “Start” all my other characters will end up on the ship and can move around, but my Ogryn will not complete the load and I am returned to character selection.

Steps to Reproduce:
Any attempt to login the Ogryn causes error 3001

Platform:
Steam

Approx. Time of Issue & Timezone:
11/23/2022, CST 12:00pm

Reproduction Rate:
Constant (100%)

Problem resolved itself? No idea how but it took 15ish minutes after maintenance was over.

Unable to log in past character select. Receive error code when attempting to load into Mourningstar.

No crash

ERROR CODE:
Disconnected from Server error code 3001

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Select Character
  2. Hit Start
  3. Error Code

Platform:
Steam

Player ID:
Jellydrake

Approx. Time of Issue & Timezone:
11/22/2022 10:09 AM CST

Reproduction Rate:
Constant 100%

error

Upload Console Log:
console-2022-11-22-16.03.10-6c90025d-a51c-4827-a4e9-64226c6a0f5c.log (95.6 KB)

Upload darktide_launcher.log:
darktide_launcher.log (330.1 KB)

I am using WiFi to attempt to connect to game. ISP: Cox

Issue does not present on PC that is connected to ethernet.

Would really like to play this on my laptop as well. Didn’t have any issues playing on it in the previous betas.

Same issue keeps happening to me after a game.

Just trying to start the game since one day ago, always got a Failed to login error

Platform:
Steam

Player ID:
76561198002955986

Approx. Time of Issue & Timezone:
Since yesterday, 20:00h Spain
console-2022-12-04-16.04.38-b62e5bfa-73cf-4213-832c-f77d2e941a2b.log (55.9 KB)

Issue Description:
Crashes to character select with error 3001 after a match completion and rewards distribution.

Error Displayed (If Applicable):
3001

Steps to Reproduce:
Finish a match

  1. Play the game
  2. Finish the map
  3. Collect rewards
  4. Get error 3001 and sent back to character select

Note: I still collect completion rewards/xp/emp gift

Platform:
Steam

Approx. Time of Issue & Timezone:
time of posting

Reproduction Rate:
Constant (100%) so far 3 times in a row.

Steam

12/5/2022, 2:00PM CST

I’ve tried several times to log into a character and keep getting the Failed joining server Error code: 4008. I’ve restarted the game several times and I’m still getting the error.

Issue Description: Made an Ogryn. Played through the Prologue and the Basic/Advanced Training with only the occasional frame loss and some slow texture pop-in during cutscene transitions. Went to the Mission Terminal to run my first mission, picked the only Difficulty-1 mission listed on the first screen (some kind of assassination mission; after reading other problem descriptions, it may be the Oubliette, but I am not certain). Spent a while on the “dropship” [read: loading screen], and within a second of my character actually loading into the mission, my game crashed. Ever since then, my Ogryn has been stuck on the Character Select screen due to Error Code 3001.

Steps to Reproduce: I’m not sure, as it seemed like all my teammates were much farther ahead in the mission for the 1 second I actually saw any multiplayer gameplay. All I know is that my team consisted of 1 additional Ogryn, who may or may not have done something to trigger this error.

Platform: Steam

Player ID: Steam Community :: gg.nadrewod

Approx. Time of Issue & Timezone: [12/05/2022, 09:39 PM or 09:40 PM] [(UTC -5:00) Eastern Time (US & Canada)] I copy-pasted my Crash Report summary to a friend in Discord at 9:40 PM, but the console log is dated 09:39 PM.

Reproduction Rate:
Unable to reproduce the original crash (0%) because the Error Code 3001 happens every time I try to load my one and only Ogryn character (100%)

Upload Console Log: The original session that led to the crash:
console-2022-12-06-01.49.30-b36131fa-503c-406f-91c7-d89d00339015.log (318.9 KB)
The subsequent session that led to a constant Error Code 3001 on my Ogryn:
console-2022-12-06-02.54.42-328a5cb3-9b29-4967-96b7-048c033ad595.log (53.3 KB)

Upload Darktide Launcher Log:
darktide_launcher.log (45.8 KB)