KNOWN ISSUE: Crashing at Random Due to GPU-Related Errors

GUID: f1810ed5-9fb2-424b-bce3-921ce2b2d229
Log File:
Info Type:


GUID: 9eabeeba-f73b-4ce9-87bb-ab73898a2e73
Log File:
Info Type:


Three consecutive crashes on the same mission. This is unplayable.

console-2023-04-03-17.58.45-98beb065-a516-4623-bb0a-ffe5b4f43822.log (104.1 KB)
console-2023-04-03-18.10.43-6e00b3d3-4b23-49c0-894b-a853a72883cf.log (56.3 KB)
console-2023-04-03-18.12.45-719f2702-6462-495c-80c1-6bdc5bdb9f75.log (57.0 KB)

crash_dump-2023-04-03-17.58.45-98beb065-a516-4623-bb0a-ffe5b4f43822.dmp (860.8 KB)
crash_dump-2023-04-03-18.10.43-6e00b3d3-4b23-49c0-894b-a853a72883cf.dmp (866.3 KB)
crash_dump-2023-04-03-18.12.45-719f2702-6462-495c-80c1-6bdc5bdb9f75.dmp (751.0 KB)

I no longer crash after changing the game settings of: Nvidia Reflex Low Latency from (enabled) to (enabled + boost)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    console-2023-04-04-03.07.11-f350f592-4c65-4b37-b7ef-7f2b1df63b44.log (116.8 KB)

Steam id Taski13
often

console-2023-04-09-06.16.22-8c897e59-3a8f-4b2c-b678-5d05d8320626.log (142.8 KB)

GUID: 8c897e59-3a8f-4b2c-b678-5d05d8320626
Log File:
Info Type:


I have tried every fix I could see written, such as worker thread count set to 1, verifying game files, using the experimental build, etc etc. I really want to play this game, especially since I upgraded to a 7900xtx and can run it at a native framerate to my monitorā€™s resolution now, but it just crashes no matter what fix is attempted. Submitted a bug report, hopefully things get fixed soon

I checked into this thread to see if itā€™s save to install the new drivers 531.41 yet and saw your comment.

Have you tried this the fixes i posted about?

Hope youā€™re able to play soon.
I couldnā€™t even start the game after i installed the 531.41 driver.

Iā€™m running on and AMD 7900 XTX Merc 310 edition, tried both the latest and a previous driver to no avail.

Many crashes while playing

Crash Report (If Applicable):
n/a

Error Displayed (If Applicable):
n/a

Steps to Reproduce:

  1. Just play, and it will crash at random times. Sometimes shooting/dodging, sometimes not doing anything, sometimes alt-tabbed.

Platform:
Steam, Windows 10

Player ID:
76561198015113247

Approx. Time of Issue & Timezone:
100+ times since game release

Reproduction Rate:
Often (<75%)

Upload Supporting Evidence:
see attachments

Upload Console Log:
These are just the last 2 days:
console-2023-04-07-03.39.35-db4390e4-8baa-4e23-9af4-437b233b7089.log (208.0 KB)
console-2023-04-07-03.30.14-5d7d5f1c-df64-4882-865a-386b915a9578.log (108.3 KB)
console-2023-04-07-03.13.38-546f73d9-ee79-4c19-9840-7708af9db49a.log (120.8 KB)
console-2023-04-07-02.21.11-4f34abf8-e7cb-49f8-95d0-49fba91173f9.log (355.5 KB)
console-2023-04-07-02.16.10-9e0d115b-cf6b-4b14-af45-2dfc5d6e5872.log (63.5 KB)
console-2023-04-07-01.54.35-0f297322-df0f-4c4b-94e8-632cd863ad4d.log (114.5 KB)
console-2023-04-07-01.43.03-67ec5188-ca87-4af4-b9a1-45c1d7f89308.log (111.3 KB)
console-2023-04-06-02.18.49-e13826d2-2dfa-4522-b409-64a0cfb5ddd3.log (416.3 KB)
console-2023-04-06-02.05.01-3ec875c6-daf2-400c-9219-9b3ff2058816.log (74.7 KB)
max 10 links

Upload darktide_launcher.log:
darktide_launcher.log (576.7 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
When using the quick join feature to join an existing mission, the game will crash to desktop immediately after play starts. I am able to re-launch Darktide and it will reconnect. This is occurring about 40% of the time.

Crash Report (If Applicable):
GUID: 63771128-97db-4883-b9f3-428fcaae97ca
Log File:
Info Type:


Error Displayed (If Applicable):

Steps to Reproduce:
Darktide loads and I move to mission hub.
Select quick join mission
after briefing, game begins but crashes immediately

I am able to re-join game after re-launching Dardtide

Affect all quick-join mission

Platform:
Steam

Player ID:
Eldritch
Steam ID: 76561197998384660

Approx. Time of Issue & Timezone:
10/04/2023 AWST (Perth, Australia)

Reproduction Rate:
Common (<50%)

Upload Supporting Evidence:
I provided the crash report

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2023-04-10-08.41.50-63771128-97db-4883-b9f3-428fcaae97ca.log (58.6 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (398.7 KB)

About 4-5 months now without being able to play at all due to constant crashes (still), and I cant even try experimental due to having it in Gamepass.

sucks

When the experimental build came out I felt blessed. I had no more portraits but I could also run the game on max settings with full RTX with my AMD RX6800 XT. I didnā€™t have a single crash since the launch of the build. With todayā€™s patch I have my portraits back but also my crashes. Will post again when I can recreate the crash. Itā€™s a dice roll every minute whether or not I can play the game or if I need to restart my desktop to reboot my GPU driver.

Does the experimental build still need to be updated or did something change in the build?

GUID: 219e3fc7-c95e-4c45-b20e-f24b45ca93f5

Steps to reproduce:
Log in. Sometimes it crashes immediately after moving one step in the mission hub.
Play as Psyker, Veteran, Ogryn, Zealot. Run around in the missions. Sometimes it goes fine, other times it crashes. Seems to freeze and crash mostly directly at mission start. No other tell.
Reboot PC. Log back in. Risk it happening again.

Platform
Steam

Player ID
Ithiliriana
Steam ID: 76561198012892235

Approx. Time of Issue & timezone
Random. CET.

Reproduction rate
Random. Happens with mods enabled and without mods enabled. (Happened all the time before experimental guild. Made me consider asking for a refund with it crashing every time but loved the game too much.) Problem only seems to happen with RTX enabled. No crashes without. (But it looks so good with RTX)

crash_dump-2023-04-18-20.42.29-219e3fc7-c95e-4c45-b20e-f24b45ca93f5.dmp (676.6 KB)

darktide_launcher.log (863.1 KB)

console-2023-04-18-22.48.42-564eea76-9b6f-420a-a1d8-038db75463de.log (21.0 KB)

Experimental branch without portraits is online again.

2 Likes

You are worthy of not being called ā€˜Varletā€™ by Hadron. <3

Issue Description:
Crashing in menus.

Crash Report:
GUID: 2418cf63-4847-40b6-b099-b43e23a196c0
Log File:
Info Type:


Steps to Reproduce:
Spending time in menus will always result in a crash if I spend enough time in it. I donā€™t crash while in a mission, I donā€™t crash while walking around the mourningstar, however, I crash in my inventory, in the options menu, in the character selection screen, in the penance menu, in the armoury, at hadronā€™s, melkā€™s, in the mission wait screenā€¦ All menus, after spending a minute or two in them, will result in a crash. This started some time ago but the time I can spend in a menu before crashing has gotten smaller and smaller to the point where my game will crash during the 60s mission wait screen. Pls help

Platform:
Steam

Reproduction Rate:
Constant (100%)


Upload Console Log & darktide_launcher.log:
console-2023-04-20-10.35.21-2418cf63-4847-40b6-b099-b43e23a196c0.log (44.7 KB)
darktide_launcher.log (31.8 KB)

Crashing several times a game. Have been running the experimental build since late Feb; took it off tonight and tried without to no noticeable difference. Havenā€™t kept any crash logs because itā€™s so insanely frustrating and I just want to reconnect as fast as possible.

Device name
Processor 13th Gen Intel(R) Coreā„¢ i7-13700K 3.40 GHz
Installed RAM 32.0 GB (31.8 GB usable)
Device ID DA27E3A4-FE02-43EA-9FFC-8ED9C7E00394
Product ID 00330-80141-17555-AA426
System type 64-bit operating system, x64-based processor

Edit: haha lol hereā€™s another one, copied it this time

GUID: 8cb8d419-10b2-4913-b02c-d413fbcfeb80
Log File:
Info Type:
[Crash Link]:
crashify://8cb8d419-10b2-4913-b02c-d413fbcfeb80

Edit 2: oh look and another tonight
GUID: 4dc9ae03-a179-427f-a473-183483a5e8ab
Log File:
Info Type:
[Crash Link]:
crashify://4dc9ae03-a179-427f-a473-183483a5e8ab

Alright, taking that back. Just got done playing a few games since yesterday, seems fixed for nowā€¦
Gamepass version btw

Do you have Razer software installed? Uninstalling that removed all crashes for me (thrice every game).

Is it possible to get an updated experimental branch for the 1.0.48 hotfix?