KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Warhammer 40,000: Darktide Technical Support
#1

FOLLOW-UP FROM:

Promising improvements have been made in this area but we understand some issues may remain.

We will be monitoring our crash data closely and looking at where else we need to address.

However, it’s worth keeping in mind some of these crashes may be the result of localised driver-related issues and the like.

More information in the articles linked below. Please be aware this may reduce the rate at which you experience GPU-related crashes, but may not eliminate them at this time. Please remember, we are looking in to it!:

[PC] How to Resolve GPU Crashes in Darktide

[PC] How to Resolve Crashes in Darktide

Existing reports (once we have confirmed the crash being reported is the result of a GPU-related error) may be merged here, to help us keep track of the issues being reported.

2 Likes
(OLD) KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors
[Workaround found !] Random crash mid mission, not seem related to GPU or memory lack- 3/4 games
Update when!?
Open Letter to our players
Darktide keeps crashing either on load, or in game or in game loading
DXGI_ERROR_DEVICE_HUNG still a fking issue
Constant Crashes on Darktide
STILL crashing when i try to join/create games. Solo, or in party, doesn't matter
#2
#3

i don t understand if i have to maintain the experimental patch or install the normal game

2 Likes
#4

First try, same crash as during the pre-purchase beta. Crash during the post-prologue cutscene.

GUID: 391d7f24-ba8c-4d69-a7fa-0ef1b518e65d
Log File:
Info Type:

console-2022-11-30-18.08.59-391d7f24-ba8c-4d69-a7fa-0ef1b518e65d.log (127.9 KB)
crash_dump-2022-11-30-18.08.59-391d7f24-ba8c-4d69-a7fa-0ef1b518e65d.dmp (868.3 KB)

2 Likes
#5

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:

Crashes every 5 mins.
Ir is random Crashes.
One in the opening cinematic
4 in the first mission
and so on.
Happens at random times.

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

GUID: fe1d11c1-a0ac-4338-8b65-be2dd12ea66e
Log File:
Info Type:

2 Likes
#6

Still crashes…

console-2022-11-30-18.21.25-49e2f05d-86d1-4b2f-8037-f696ed56b54c.log (17.7 KB)
crash_dump-2022-11-30-18.02.40-fa5fd7cd-886c-4154-a5b7-26ea2c84a691.dmp (735.9 KB)
darktide_launcher.log (648.6 KB)

1 Like
#7

Just like in Beta alll the same.
now it launched and the experience is not so good. 1 worker thread means 40 fps. Thats a reason for refund :frowning: .
Not saying that ill do one, but still…
Its also annoying to read it could be due to my hardware/software . Its not. and there is no improvement.

GUID: c3a8dae3-7ce4-498a-bc82-f9d165d68992
Log File:
Info Type:

Edit: And rejoining a game doesnt seem to work, which makes crashing even more annoying.
crash_dump-2022-11-30-18.06.58-c3a8dae3-7ce4-498a-bc82-f9d165d68992.dmp (731.4 KB)
console-2022-11-30-18.06.58-c3a8dae3-7ce4-498a-bc82-f9d165d68992.log (204.5 KB)
console-2022-11-30-18.37.49-a23c2529-5e33-483e-91f1-f26b81b8cfb6.log (18.3 KB)

1 Like
#8

since closed beta same problem. random crashes.

GUID: f2b46902-d191-46a5-b58b-0f750c0e5084
Log File:
Info Type:

1 Like
#9

GUID: ce0e6e1e-2138-4259-98b5-de87e01a1973
Log File:
Info Type:

1 Like
#10

Still crashing on release. Was able to sit in the lobby for 10 minutes no crash but soon as i load into a mission it crashed within 2 minutes.

GUID: b5ba89d8-dcf2-40c6-a21b-c10111a97fba
Log File:
Info Type:

crash_dump-2022-11-30-18.04.23-b5ba89d8-dcf2-40c6-a21b-c10111a97fba.dmp (853.0 KB)
console-2022-11-30-18.04.23-b5ba89d8-dcf2-40c6-a21b-c10111a97fba.log (272.3 KB)

3 Likes
#11

Crashing still, get to fixing.

GUID: f1c83a9c-f467-4045-b2a5-66272043c2e0
Log File:
Info Type:

1 Like
#12

Crashed immediately upon loading the very first mission. Absolutely pathetic.

DxDiag.txt (95.7 KB)
crash_dump-2022-11-30-18.18.11-9d856bb8-0147-4cb3-98df-11692e10c091.dmp (915.1 KB)
console-2022-11-30-18.18.11-9d856bb8-0147-4cb3-98df-11692e10c091.log (179.8 KB)

4 Likes
#13

First crash of the launch release build

GUID: e4a15736-d543-4c30-94a9-33b97157c7ae
Log File:
Info Type:

#14

GUID: 39cc739d-3ebf-47d0-a077-aed663bfc739
Log File:
Info Type:

#15

it still crashes the same as in the Beta, I still got further through a new mission on 120 fps no dlss or raytracing.

console-2022-11-30-18.01.10-180d568f-c32d-4159-9ac6-7a9ad7fa4860.log (408.3 KB)

crash_dump-2022-11-30-18.01.10-180d568f-c32d-4159-9ac6-7a9ad7fa4860.dmp (901.5 KB)

its still windows 11 even tho the console log reports windows 10.

right now it feels like the beta but with a working real money shop…

2 Likes
#16

Still getting the same random crashes to desktop during missions just as i did in the Beta. Its now even worse because i have to wait in a queue to get back into the game.

1 Like
#17

Second crash, this is insane. Refunded.

1 Like
#18

GUID: e48e61c5-b3ab-43ad-ab29-6fd923317014
Log File:
Info Type:

[Crash Link]:
crashify://e48e61c5-b3ab-43ad-ab29-6fd923317014strong text

console-2022-11-30-19.04.36-40531156-11f4-426f-b89d-c86d4f5fe986.log (124.0 KB)
crash_dump-2022-11-30-18.42.17-e48e61c5-b3ab-43ad-ab29-6fd923317014.dmp (874.1 KB)

#19

GUID: 12c0780f-6e91-4efd-b971-ceb15c1e3b9c
Log File:
Info Type:

GUID: 7649255c-3bf0-4813-8644-7b52f17a1ada
Log File:
Info Type:

GUID: a31eab74-11b0-4562-8183-32e2df14343b
Log File:
Info Type:

#20

Never happened before. Now this game crashes on launch with Easy Anti-Cheat error:
Untrusted system file nvcuda64.dll

Easy anti-cheat has a problem with nvidia, for real?

Fixed by removing eac certificates. This is so dumb