KNOWN ISSUE: Crashing After Installing Latest NVIDIA Driver (576.40, 576.52, 576.66)

Warhammer 40,000: Darktide Technical Support
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We’re currently in contact with NVIDIA after noticing a spike in crash reports from players who have installed the latest driver (576.40 & 576.52).

The error produced when this occurs will look similar to:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

For now, the recommended solution is to roll back to a previous stable driver version.

If you’re experiencing issues, we encourage you to share your experience directly with NVIDIA:

UPDATE 21/05

2 Likes
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Issue Type (Required):

Crash - During Play

Issue Description (Required):

Ever since I installed the Nvidia Game Ready Driver 576.40 last night in preparation for DOOM Dark Ages, I cannot play this game with or without mods installed, it is guaranteed to crash during gameplay at random times. (I’ve tested other games like Helldivers 2 and Monster Hunter Wilds, and now DOOM Dark Ages, and I have had zero crash-related issues after playing for at least 1 hour each) While Darktide, I cannot prevent the game from crashing within 5 minutes or less of playing ever since installing the driver.

Edit: And yes I verified the game via launcher and then steam and then via launcher again it says it’s good to go and I even tried disabling ‘Portrait Rendering’ I will attempt to underclock/undervolt my GPU now… (The GPU is an RTX 5080 MSI Gaming Trio)

Edit2: Underclocking/Undervolting does not fix the issue, and I feel as if it’s the new Nvidia Driver overall that is the problem, as the game functioned without a single issue before its installation.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: c66816b6-18c4-4f9b-a56d-8ddaf877b423
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

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Some people do seem to be experiencing issues with the latest drivers. Here is a known issue from NVIDIA that may be of interest to you:

Issue: If you are playing on a GeForce RTX 50 Series GPU and enable G-sync (supported display required) or V-SYNC plus DLSS Multi Frame Generation through the NVIDIA App you can crash the game.
Resolution: Until there is a driver fix available, the workaround for this issue is to either disable one of these options in the NVIDIA App or if you want both enabled, set them in-game.

You may wish to share your experience with the latest drivers here: GeForce GRD 576.40 Feedback Thread (Released 5/12/25)

1 Like
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is anyone getting their pc reboot randomly after closing darktide by any chance?

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And I am not using Frame Generation in Darktide therefore I cannot see how that issue would apply to me.

Edit: And I commented on that thread mentioning the CTD problem and how it started after installing the new driver… (But I fear I will simply have to roll back to my previous driver if I wish to play Darktide, but I guess this is a good time for a break, as any to play the new Helldivers 2 update and continue DOOM: The Dark Ages)

1 Like
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I am not experiancing this issue it’s only my game that crashes.

1 Like
8

immagine

i’ve got a weird update, i still have to download the latest driver while i was having my problem

now i’m afraid to install it

EDIT

i’ve installed it, and now i crash it aswell brofist

console-2025-05-13-18.04.09-2ba6d037-5210-4367-b478-748cc24c0829.log (240.8 KB)

AND my pc reboot after 60 seconds i’ve crashed/exited the game

1 Like
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immagine

turning this off worked for me, i’ve played a full game and i didn’t crash

(i’ve only dc but thats a server problem that everyone is having)

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I see… I will attempt turning off DLSS and see how it goes, and will add an edit of if this works or not for me.

Edit: Turning off DLSS Super Resolution did not solve the problem for me, my game still crashes due to the same issue as I originally described above.

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Yep. I got the same issue when upgrading to the 576.40 Nvidia drivers. I did all the recommended things in the fatshark recommended link to resolve GPU issues and no good. I don’t use mods or anything similar, and none of the known issues for the new driver version matched my circumstances. Game was unplayable (would crash out after a few mins generally).

In the end, I used DDU to remove the new Nvidia drivers, and then re-installed the previous version (576.28) of drivers which I manually downloaded from the nvidia website.

Everything now stable again.

1 Like
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worked for me aswell :+1:

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FYI, I’ve reached out to NVIDIA concerning this issue. I still recommend that you share any issues with the latest drivers here, to help bring attention to it: GeForce GRD 576.40 Feedback Thread (Released 5/12/25) :slight_smile:

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immagine
immagine1080×547 30.7 KB

so apparently after reading the comments people are crashing from every game, the issue should be major enough to have them fix it for us in a short amount of time

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Issue Type (Required):

Crash - During Play

Issue Description (Required):

crashing constantly, during gameplay or if I tab out of game. Never happened before last patch.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: f37225fa-89a5-49b8-918b-8deda5374c79
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

GPU: Nvidia Geforce RTX 4060 Ti
13th Gen Intel(R)Core™ i5-13400F

1 Like
16

I tried pretty much all the things, the only real solution is to uninstall the latest game ready Nvidia driver and manually install the older one from the Nvidia website if you are unable to use the rollback driver feature.

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Hi Dapple, I’ve shared this in another comment, but I’ll repost it here as it may be of interest to you:

Some people do seem to be experiencing issues with the latest drivers. Here is a known issue from NVIDIA that may be of interest to you:

Issue: If you are playing on a GeForce RTX 50 Series GPU and enable G-sync (supported display required) or V-SYNC plus DLSS Multi Frame Generation through the NVIDIA App you can crash the game.
Resolution: Until there is a driver fix available, the workaround for this issue is to either disable one of these options in the NVIDIA App or if you want both enabled, set them in-game.

You may wish to share your experience with the latest drivers here: GeForce GRD 576.40 Feedback Thread (Released 5/12/25)

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Thanks ya I saw that post but since I’m on a 40 series and DLSS multi frame generation is not supported uninstalling their latest driver and reinstalling the last one was the only thing that worked for me.

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Thanks for the update Dapple. I’ve reached out to NVIDIA about this, but I still recommend that you share any issues with the latest drivers here, to help bring attention to it: GeForce GRD 576.40 Feedback Thread (Released 5/12/25) :slight_smile:

1 Like
20

Bug Report – Game Crash Since GPU Upgrade (RTX 5080) – DX12 Engine Error
Game: Warhammer 40,000: Darktide
Issue: Game crash after a few minutes with DXGI_ERROR_DEVICE_HUNG + D3D12_RESOURCE_DESC::Alignment error
Since: Upgrade from RTX 3080 to RTX 5080
Other games affected: so far only tested Darktide and MS Flight Simulator. MS Flight Simulator runs without issues.
GUID (Crash Link): a296e864-e267-4ecf-a54a-ae1d13beba39
Driver: NVIDIA 576.40 WHQL (DCH)
DirectX: 12.0 – Feature Level 12_1
System: Win 10 64-bit

:brain: Issue Description
After replacing my graphics card (from RTX 3080 to RTX 5080), Darktide crashes consistently after 2–5 minutes of gameplay. Before the upgrade, the game ran stable. Other modern games work without issues. I installed the graphics card yesterday and performed the first Nvidia driver update (now version 576.40).

Before, I had the 3080 Ti and an older driver version. Everything worked perfectly. So far, I’ve only tested MS Flight Simulator (2021), and it worked great without any issues. Furmark and “User” also worked without any problems.

The following error message appears in the crash log:

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[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED
GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

D3D12 ERROR: ID3D12Device::GetResourceAllocationInfo:
D3D12_RESOURCE_DESC::Alignment is invalid. The value is 4096.
Resources with D3D12_RESOURCE_DESC::Flags with either
D3D12_RESOURCE_FLAG_ALLOW_RENDER_TARGET or
D3D12_RESOURCE_FLAG_ALLOW_DEPTH_STENCIL
must set Alignment equal to 65536 (D3D12_DEFAULT_RESOURCE_PLACEMENT_ALIGNMENT).
[STATE_CREATION ERROR #721: CREATERESOURCE_INVALIDALIGNMENT]

File: d3d12_render_device\d3d12_debug.cpp:1548
Function: stingray::aftermath::d3d_assert
:test_tube: Workarounds Tested
:white_check_mark: RT/DLSS disabled (under DX12): crash still occurs

:white_check_mark: Driver clean reinstall using DDU

:white_check_mark: Shader cache cleared

:white_check_mark: PCIe changed from Gen 5 to Gen 4

:pushpin: Suspected Cause
The error message points to an incorrect alignment value of 4096 instead of 65536 during resource creation in the D3D12 engine. This does not comply with the DirectX 12 specification and seems to be more strictly enforced with the latest GPUs/drivers. Older cards may have tolerated this error.

:memo: Request to the Development Team
Please check the affected resources in the D3D12 engine for correct alignment values according to D3D12_RESOURCE_DESC for render targets and depth stencils. RTX 50-series cards with current drivers are currently crashing, even though the hardware is working correctly.

:puzzle_piece: Additional Info:
GPU: RTX 5080
VRAM: 16 GB GDDR7
PCIe: Gen4 x16
RAM: 64 GB DDR5
Mainboard: Asus ROG Strix B650E-F WiFi Gaming
CPU: AMD Ryzen 7 7800X3D
OS: Win 10 64-bit