KNOWN ISSUE: Crashing After Installing Latest NVIDIA Driver (576.40, 576.52, 576.66)

Ralendil · May 19, 2025, 8:29am

Downgrade the driver.

Seeing this post, I did not update and it works (I use a 5080 also).
DDU → install the version just before this one

FatsharkJulia · May 21, 2025, 8:14am

I’ve edited this post to include driver version 576.52, which is also impacted by the same issues.

I’ve been informed that NVIDIA have since identified a repro, so I hope we won’t be waiting much longer for this to be ironed out.

Thanks to those who sent in their DxDiags, no more are needed at this time. Much appreciated!

TheReaper · May 20, 2025, 11:47pm

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Crashed while playing auric

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Xbox

[PC] Crash Report (Optional):

GUID: 9f350319-47c3-44ae-9f51-10ab08c7feb2
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

Upload Supporting Evidence (Optional):

Badwin · May 21, 2025, 12:03am

Probably related: KNOWN ISSUE: Crashing After Installing Latest NVIDIA Driver (576.40 & 576.52)

kqgee · May 21, 2025, 12:09am

+1

Pirx · May 21, 2025, 12:30am

ok, so this newest driver doesn’t fix that crashing that started with 576.40

TheReaper · May 21, 2025, 12:32am

For what it looks like, nope, unless there is something wrong with my configuration, but I had a similar issue with vermintide2, I opened a ticket and I made several changes in the Nvidia app, so I want to see if the issue is the same as in vermitinde2 (for missconfiguration on my laptop)

Headhunter · May 21, 2025, 9:25am

I suspect it may have to do with one or more Nvidia specific features.

I always update drivers without using DDU, no issue but reminder to not be connected to internet if so use:

DDU method:

Reset any undervolt or overclocks on GPU. I had problem with past years ago where it prevented GPU reaching max clock after driver install.
Suspend Bitlocker otherwise it will make you type in recovery key (Does so for me)
After downloading drivers and nvidia app separately, disconnect from internet. Ensure wifi can’t reconnect as well.
Safe mode
DDU
Normal boot
Install drivers only, but choose to exclude Nvidia App
Install Nvidia app as separate download for latest, not together with drivers.
Then back on internet
You can set your GPU undervolt/overclock back on afterwards or might be better to test as default for now

Important to not be connected to internet during this process otherwise windows will pull old drivers from windows update and all you’re doing is overriding it without clean.

Shader cache clear

To clean shader cache
Nvidia control panel or Nvidia app disable shader cache size
Reboot (Sometimes cache files get locked from deletion)
Use cleanmgr and tick DirectX shader cache
Enable default shader cache size again

This should empty out %AppData%\LocalLow\NVIDIA\DXCache

Darktide cache

%AppData%\Roaming\Fatshark\Darktide (Delete ONLY file called shader_cache.hans)
%AppData%\Roaming\Fatshark\Darktide\EBWebView\Default\Cache\Cache_Data (empty the contents, leave folder intact)

Darktide Launcher

On Darktide launcher, reset your graphic settings, leave as default, hit accept
Launch the game and set your graphic settings again in game. Restart if have to without resetting graphics in launcher 2nd time i.e. texture quality change requires this.

Nvidia specific features (Only if above things do not work and want to see if Nvidia specific feature issue)

I’ve always updated to latest drivers and no issue. But then it might be because I don’t use Nvidia features except one thing DLAA. That’s all I use from it.

To test turn off the features at driver level Nvidia control panel or app and in game.

Gsync
Smooth motion
Frame Generation
Reflex
DLSS
Super Resolution
DSR

On Darktide launcher, reset your graphic settings, leave as default, hit accept
Launch the game and set your graphic settings again in game. Restart if have to without resetting graphics in launcher 2nd time i.e. texture quality change requires this.

bugreportonly · May 22, 2025, 5:26pm

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Crashing constantly during game. Making this post in hopes of either having some help on how to fix it or informing the devs about a possible problem.

[PC] Crash Report (Optional):

GUID: d656a9a8-95f4-4bd5-adc9-c3a91d4bf825
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

Harbinger-of-Ruin · May 22, 2025, 9:56pm

Issue Type (Required):

Other

Issue Description (Required):

My game crashes after some time running. I can not find the reason. I have reverified the files, and it has not fixed the problem. here is the crash report

GUID: 70864975-ca33-4788-a754-9b9367b341f4
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

Steps to Reproduce (Required):

have the game running

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Fingeris · May 23, 2025, 10:12am

For Nvidia users, drivers up to 576.28 won’t have this problem.

Installing 576.28 from their website helped me.

Firelight · May 23, 2025, 10:47pm

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Crashing after a few minutes of being in the lobby. Can’t even change any settings before the game crashes.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Microsoft Store

Player ID (Optional):

Fire of Light

[PC] Crash Report (Optional):

GUID: f2bf8cc7-d7f7-460a-a347-277dbf0e6977
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

Cerebrophage · May 25, 2025, 7:39am

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Can’t get five minutes in before game crashes.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: 0d32cb7d-bafd-4d4a-b169-22af9264605b
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

OrdoTimo-TTv · May 24, 2025, 10:00pm

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I’m experiencing random crashes while playing.
Sometimes after 10-20 minutes and sometimes after 10-20 seconds into a mission.
The crashes don’t occur during any specific action.
Here are my PC specs:
Processor: Intel i9-14900KF
Graphics card: NVIDIA GeForce RTX 4080 SUPER
32 GB RAM and all on SSDs.
The drivers are now up to date (I already had the crashes, but the drivers weren’t up to date. Then I updated the drivers and unfortunately I’m still getting crashes).
NVDIA Driver Number 576.40 and 576.52.
CPU Bios is Updated.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 7b3f4f5d-bbcb-44b0-b91e-484d9a73128a
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

MeatShield01 · May 24, 2025, 10:22pm

Nvidia has been really bad with drivers for the past few releases. You may want to try some previous versions.

Is your bios up to date, and have you checked if your CPU is impacted by the stability problems that impact 13th and 14th gen Intel CPUs?

https://www.cpu-monkey.com/en/article/how_to_check_if_your_intel_13_14_gen_cpu_is_affected_by_instability_problems

OrdoTimo-TTv · May 25, 2025, 8:42am

I tested the current and latest Nvidia drivers, and both crashed (Number: 576.40 and 576.52)
I have tested with u link, test says no problems with the CPU.

MeatShield01 · May 26, 2025, 4:41pm

Can you try 576.28?

Cerebrophage · May 26, 2025, 11:48pm

Reinstalling the game worked for me - so it seems.
EDIT:
Nevermind.

GUID: cedb4c39-d6f7-488b-9acd-788bb1c2cb1b
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

Meteor · May 27, 2025, 1:06pm

Issue Description (Required):

GUID: 191f98a8-ab98-4001-bb7b-0c369409b943
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

OrdoTimo-TTv · May 27, 2025, 2:33pm

Yes, with this “old” Driver the Game works fine… Nvidida…

Topic		Replies	Views
KNOWN ISSUE: NVIDIA Driver Versions 576.40, 576.52 & 576.66 Causing Crashes Technical Support devpost	2	288	June 2, 2025
AMD Driver crash since latest update Technical Support acknowledged	3	170	December 7, 2024
PSA for nVidia owners: New Drivers are out General Discussion	11	840	April 14, 2023
AMD, Driver Timeout Technical Support acknowledged	1	301	April 25, 2024
BSOD over Driver Validations Technical Support acknowledged	1	56	June 27, 2024

KNOWN ISSUE: Crashing After Installing Latest NVIDIA Driver (576.40, 576.52, 576.66)

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