High Worker Threads = Crash <-- Devs Please Fix

I’ve been troubleshooting for hours to get this game to stop crashing, many in-game settings changes like turning DLSS off, lower graphical settings etc. and it still crashes.

But the only thing that stops me crashing is dialling the “Worker Thread down to 1” with some performance loss…

Many folks can’t even finish the tutorial and missions without crashing. Multi-threading is broken. Please Fix!

AMD Ryzen 3700X
Nvidia RTX 3080 (Latest Driver)
32GB RAM
Windows 11 Pro

3 Likes

It didn’t change anything for me. Treads set to 1 DLSS Off RTX OFF etc OFF MEdium Settings low Settings. Game Crashing after 20-40 mins. Rnd. Unplayable for me Horrible Status.

Hardware Settings.
NVIDIA GeForce RTX 3080 12GB OC TUF

Intel Core i7-11700K (LGA 1200, 3.60 GHz, 8 -Core)

Corsair Vengeance LPX (2 x 16GB, DDR4-3600, DIMM 288 pin)

ASUS ROG MAXIMUS XIII HERO (LGA 1200, Intel Z590, ATX

1TB Samsung EVO SSD

500GB Samsung EVO SSD

Corsair RM 850 GOLD

be quiet! Silent Loop 2

We’ll need a crash report or console log to take a look at this please!

hey im not the autor but i have the same problem here is a crash log:
console-2022-11-20-18.54.43-5054490e-5ddd-402c-ae09-ddcc6de4999a.log (91.7 KB)

Don’t have a crash report, but the only way I managed to make the game playable was also reducing threads to 1, but sacrificing considerable performance and visual fidelity.

From the default 9 worker thread, I decided to reduce one by one if I got crash.
After 8 crashes, I reached 1 and the crashes are gone.
However with 1 worker thread the game spikes sometimes (GC). A little bit losing the smoothness, but still viable.

Ryzen 5 3600
Radeon RX 6700 XT
16GB

1 Like

I tried that too, but eventually it crashed on 1 worker as well. Reducing the worker threads definitelly seems to help (seems like it crashes less), but it’s not solving the issue completely. I play on 6 now, to have some reasonable performance and I bear with the fact it crashes sometimes. The game claims the crash reports get sent, so I didn’t keep any. My client sent like a 100 though, since 17th

console-2022-11-17-19.18.25-c210e31b-2b26-4161-895f-1d46e4680d6f.log (68.0 KB)
console-2022-11-17-20.33.37-93f5d4d4-e2f1-45fa-84ee-89f6f3f82062.log (64.9 KB)
console-2022-11-17-20.37.55-4a446ff2-5ab3-4bb5-8199-d1509b343737.log (148.0 KB)
console-2022-11-17-21.07.00-dd97d828-33a1-4572-88bb-279dd6f2eb28.log (385.3 KB)
console-2022-11-17-22.03.07-474a8cd1-aeef-47dd-891d-0ca0a7301874.log (940.8 KB)
console-2022-11-18-01.15.59-926f6b14-92df-4f46-8b22-00fd40b73ee1.log (60.4 KB)
console-2022-11-18-16.20.07-e883d69f-ddf3-4e29-9d96-407fef6c168c.log (518.7 KB)
console-2022-11-18-21.56.32-51738bf4-fe98-43dd-88e4-c7159fe27ec7.log (382.3 KB)
console-2022-11-18-22.47.20-f511a726-2229-4234-9abb-7ed11cc7a96d.log (327.2 KB)
console-2022-11-18-23.49.28-9ddddc07-f543-4b3e-a705-173dbc5787c1.log (279.5 KB)

I tried to grab the logs that correspond with crash dumps I can see on my local machine, I assume these have some errors. If you want more, let me know, this is just the first two days, I have loads more … :smile: . In the very least, I can say that someone really needs to find that special grenadiers attachments. I can throw in couple more from today, those above might have been still with high amount of threads.

console-2022-11-20-23.02.06-67abdb6c-851c-4b1b-b5dd-957a8922a96e.log (60.4 KB)
console-2022-11-20-23.13.19-5ff02783-1762-49a7-80cb-7da903dec2e0.log (67.0 KB)
console-2022-11-20-23.16.39-e9bc1f45-48ba-4a48-91d8-4252ff45b36e.log (605.0 KB)

I should probably ping you here, check the above pls.

1 Like

Thanks all! We’ll investigate.

1 Like

I’m having this exact issue as well.

I can confirm I’m having the same issue. I tried a LOT of things before and single thread is the only think that trully solved crashes to desktop.

Config:

AMD Ryzen 7 3800X 8 core
Nvidia 2070 Super (latest driver)
32GB RAM
Windows 11

Same here with one thread stable around 9/10 missions
Going up to more than 1 → random crash

System:
Win 11 Version 10.0.22621 Build 22621

MSI B450M Mortar Max
AMD Ryzen 3700x
32 GB RAM 3200 Mhz
Asus TUF RTX 3080 OC
Sata SSD

GPU Driver: 526.98
AMD Chipset Driver: 4.11.15.342
Bios Version: 7B89v2H

Settings
user_settings.config (3.3 KB)

crash_dumps.zip (3.3 MB)
console_logs.zip (1.8 MB)

I can also attest, tried everything to fix my ‘‘random’’ crashes, but the absolute only thing that’s worked is reducing worker threads to 1.

evga rtx3080
ryzen 7 3800x
16gb 3600mhz

This is the biggest issue for me, I’ve got a feeling it won’t be an easy fix for them though, how could threading be this broken so close to release?

any update on a fix? ive crashed 48 times and neither of the updates so far has fixed the issue

Seems like those on win 11 can only use 1 worker thread or crash using 2 or more threads. All my other friends who are able to run multi threads smoothly are on win 10

Windows 11 here, an same issue… I have set graphics to minimal… or to MAX… Can play ALL settings, as long as threads are set to 1… anything higher, I make it 40-50 seconds into the game… get a loud repeating/screetch of whatever sound effect is going on… an error reporter time…

1.0.8 confirmed, still crashing with more than one thread. Error message:

GUID: 2e8f8d62-46b5-4057-8c4d-4d3106bc55bb
Log File:
Info Type:


Same for me, I tried literally everything and the only thing that more-or-less stopped crashing is setting the thtread count to 1 (even 2 is too high).

However the problem is that by doing so I lose like 40-60 fps…
This is a shooter, I need FPS.