KNOWN ISSUE: Crashing at Random Due to GPU-Related Errors

Issue Type (Required):

Crash - During Play

Issue Description (Required):

The game just crashes and throws me back to my desktop.
It also happens that I cannot rejoin the game, as in the example of this crash report.

I use the scoreboard mod, but tried without, there is no difference.

Fix the issue. My patience is running out. You just wasted 30 minutes of my time in the game of this crash report alone.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 7809b695-81c0-428c-8753-272cd2978048
Log File:
Info Type:


1 Like

Same for me. I count 25 crashes during the last two days. Included are the last 5. I don’t use any mods and my drivers are updated. Crash frequency has picked up a lot since the class rework.

console-2023-12-03-12.50.36-36f6304b-657b-49e4-b221-4501bcd3ea81.log (90.0 KB)
console-2023-12-03-13.58.53-29726c91-2bb0-4a5f-bd2e-06e4895fae98.log (100.3 KB)
console-2023-12-03-14.26.29-6b4179dc-0b75-4698-9ea2-b859c91dab88.log (92.0 KB)
console-2023-12-03-14.28.26-f9e6769f-8070-4e9c-ab0a-cab97940bf4c.log (45.7 KB)
console-2023-12-03-14.29.19-d6330be2-cd12-4bd8-ace6-aef5f03200bb.log (119.1 KB)

crash_dump-2023-12-03-11.24.59-43a40d5a-b869-4d97-8c7f-63fb21ede05d.dmp (1.1 MB)
crash_dump-2023-12-03-12.18.00-0717701d-c0bf-4ee1-a5b7-a55bf0faa005.dmp (1.3 MB)
crash_dump-2023-12-03-13.58.53-29726c91-2bb0-4a5f-bd2e-06e4895fae98.dmp (1.3 MB)
crash_dump-2023-12-03-14.26.29-6b4179dc-0b75-4698-9ea2-b859c91dab88.dmp (1.3 MB)
crash_dump-2023-12-03-14.28.26-f9e6769f-8070-4e9c-ab0a-cab97940bf4c.dmp (1.2 MB)

1 Like

I haven’t had a single crash since the anniversary part 2 patch which makes me so happy! I did upgrade the firmware on my machine (Alienware 0.1.7.0) but I’m gonna attribute this quality of life improvement to the Fatshark devs :slight_smile: .

Thanks!

1 Like

Okay so I’ve stopped crashing randomly

But now I crash everytime there are too many particle effects, particularly fire, happening on-screen, even on lowest settings and/or lowest particle settings.

Heading in the right direction!

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Happens at any time. During missions. In the main hub. Upgrading items.

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 2b14aafa-25e7-4325-a2ab-a26fd14c1022
Log File:
Info Type:


1 Like

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Before Traitors Curse Part II:
Used to crash randomly, often multiple times per match, no matter what I tried (workers, DLSS on/off, low/high graphics, rolling back drivers, reinstalling game, clearing game cache)

After Traitors Curse Part II:
Something happened where I don’t crash randomly, but now I crash from one or all of the following, sometimes happening simultaneously. Increasing graphics causes this to happen more frequently.

  • during explosions happening close to my camera (usually large numbers of them)
  • fire effects stacked, more frequently when many of them are stacked on top of each other (bombers, flamers, immolation grenades)
  • In the Meltafab 36 smelter location at the end, in particular

Replication:
The only consistent part of the crash is related to me looking directly at the fire or explosion effects when the crash happens.

I haven’t been able to copy down all the GUIDs, but I have attached two and two console logs.

I have over 45 crash logs since Traitors Curse Part II, and all are seemingly related to me looking at fire effects before crash.

System:
Lenovo Legion 5 16IRX8
Win 11 22H2 build 22621.2861
13th Gen i9-13900HX 2.20 GHz
32.0 GB DDR5 RAM
Nvidia RTX 4070M 8GB GDDR6 RAM
NVMe m.2 1TB Drive

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 61a2795d-30ed-4e09-aded-1d40191ccfe6
Log File:
Info Type:


GUID: 2b08adc2-82bd-4fce-aa07-5a12a88b338d
Log File:
Info Type:


[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2023-12-10-03.12.20-da82e18d-6b66-4527-9eff-e3d1bf2cd164.log (852 KB)
console-2023-12-10-05.28.13-54028c0c-dd49-4d74-b9ad-f13010f07385.log (388 KB)

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Game started to crash randomly during gameplay. Game started to crash late December and before that it has crashed only when there was a major problem with AMD cards. Only Windows updates and game patches have been changed on the computer where the crashes occurred.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: ffb46874-1032-4371-b4b1-6fb3abc4e5a3
Log File:
Info Type:


while i cant say what started it for your setup, i can tell you what ended it for me: player portraits

ever since i stumbled over this snake oil sounding solution here on the forums, by a fatshark member no less, i had 2 crashes in 5-700 matches.

all i did was switch them off, no changes to video settings no reinstall of anything.

give it a try

Issue Type (Required):
Crash- During Play

Issue Description (Required):
Game crashed randomly during a session and now crashes when trying to load the character selection screen. I tried the multiple different suggestions from this thread, including doing a clean reinstall on my drivers.
No error is displayed when the game crashes.

Crash Report:
GUID: cfbe2cd0-357a-453a-ab4c-595e9255d8fd
Log File:
Info Type:


Console Log:
console-2024-01-28-10.47.26-cfbe2cd0-357a-453a-ab4c-595e9255d8fd.log (32.8 KB)

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I was playing today with my friends, the game crashed 2 times during the tutorial and after during a quickmatch, here is the link

GUID: cceb00bd-b8f0-4a1f-94fc-e46115df3081
Log File:
Info Type:


[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: cceb00bd-b8f0-4a1f-94fc-e46115df3081
Log File:
Info Type:


Issue Type (Required):

Crash - on Launch

Issue Description (Required):

start the game, intro plays, skip intro(or let it play through) hit space to play. game loads and at character screen crash

edit: i’ve uninstalled and reinstalled, already checked my drivers, verified files, i have a ryzen 5 5600, rx 6900xt and 64 gigs of ram that i just tested last night using windows memory management

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: eaaeb135-3094-4d6f-ad06-08ffa2c0f76b
Log File:
Info Type:


Any idea what my gpu related error is related to? I’ll continue troubleshooting but I need SOMETHING to target because this seems to be a “make it look like we’re fixing it for them” because this game has been out over a year

1 Like

I started crashing during gameplay and during loading screens after path of redemption dropped. The game freezes and immediately shuts down, or it hangs and I’m then either kicked from the match(error code 2014) or it crashes. This happens every single time I play after a few minutes of gameplay. It was not this severe when the patch dropped, no idea what made it worse. I had occasional crashes on loading screens before, but never during gameplay.

I have tried:
Running the experimental build
Turning off portraits
Changing game settings
Changing worker thread count to 1, 7, and 14
Disabling mods
Resetting shader cache
Verifying game files (no errors found)

GUID: 0e8152ac-a970-41ab-977d-375235195a4c
Log File:
Info Type:


I tried the experimental build as well and got this one:

GUID: 3a151e3f-90eb-4a37-b03e-5a48a0a4aabc
Log File:
Info Type:


Console Log

console-2024-04-21-15.45.11-116ad229-2cd3-4bf9-a821-e4fdb76b6a45.log (316.5 KB)
console-2024-04-21-15.28.25-75d07aff-72f1-41dc-9b27-49c8fc80aad0.log (148.0 KB)
console-2024-04-21-15.13.52-3a151e3f-90eb-4a37-b03e-5a48a0a4aabc.log (415.9 KB)
console-2024-04-21-15.05.12-28b2e608-3e7e-4101-9ed2-4ee210f6840c.log (215.6 KB)
console-2024-04-21-14.54.57-c3db814f-cd9b-434b-b6b1-521add4882c2.log (12.8 KB)
console-2024-04-21-14.48.07-cdb3a1bf-4513-4eb4-928f-196045a95a33.log (84.1 KB)
console-2024-04-21-14.42.54-ebb7c211-6bec-448a-8935-f8fce9289cb3.log (157.1 KB)
console-2024-04-21-14.40.44-17883ce2-a885-4f07-922d-fab891fa99de.log (66.7 KB)
console-2024-04-21-13.56.10-0e8152ac-a970-41ab-977d-375235195a4c.log (527.0 KB)
console-2024-04-21-02.28.05-72d26950-b2e5-479d-b855-9c80c414a1d0.log (263.9 KB)
console-2024-04-21-01.30.47-bcbe16fa-09d8-48a8-b6da-c37b75a7b1ad.log (667.6 KB)
console-2024-04-21-00.15.50-4f7b50f2-5cfd-47fa-8168-82153ae53bd8.log (657.9 KB)
console-2024-04-21-00.13.06-3a1601dc-0dc4-47da-aa75-55985ced6364.log (164.3 KB)
console-2024-04-20-22.24.17-98297ad4-e5c4-424d-9521-f748a8695a30.log (980.6 KB)
console-2024-04-20-22.19.55-2b2be73e-6bb9-4ab9-9e9e-a1fb97a6a844.log (173.1 KB)
console-2024-04-19-01.32.52-c8b5f3c4-7854-46a9-a21a-a899181ee7c9.log (283.2 KB)
console-2024-04-19-01.23.21-f95d1e36-2fd7-4424-95f6-04215624e50d.log (184.3 KB)
console-2024-04-19-01.05.17-b9fc535c-d6c9-46ff-835b-58e9f05625a5.log (360.3 KB)

darktide_launcher.log

darktide_launcher.log (944.9 KB)

2 Likes

how are we still dealing with this? It doesnt work on my PC, it doesnt work on my laptop, it doesnt work on my friends laptop. It doesnt even work on Geforce now. wtf have you been doing since launch?

1 Like

crashing at random
GUID: 82a667d8-4bd3-4f6e-8c2f-4d37db968781
Log File:
Info Type:
[Crash Link]: crashify://82a667d8-4bd3-4f6e-8c2f-4d37db968781

crashing at the start screen after pressing space to start

ive tried everything mentioned in both the gpu crash guide and the normal crash guide.

GUID: 9f3e8e29-3a8e-44ae-8f44-aac3ce95d016
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\rel_2024_08_20_Patch1.5.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1550 in function stingray::aftermath::d3d_assert


I get crashes super sporadically. Sometimes in the Mourningstar, sometimes in transport, sometimes within a few seconds of the match starting. The only truly consistent thing is that it will crash at some point, before or during a match.
I’ve removed and updated my drivers more than once now, had steam verify all the files a handful of times.
Tried changing the deadlock timeout to 60 seconds in user_settings.config
I also have FSR off.
At my wits end.
Also first time on the forum, hoping this is the right place to post this.

GUID: 79610fca-9923-4109-9a33-c4d181cc706e
Log File:
Info Type:

[Engine Error]: Deadlock detected. Update was not called for 16.1 seconds. You need to supply a crash dump or a crashify link in the report since the callstack for this crash is irrelevant.

I can’t seem to pinpoint anything specific that causes the crashes, but it might be related to the death of monstrosities? This crash did happen right after the death of a nurgle beast, but the first nurgle beast came and went without issue.

Anyway, the game has been unplayable for quite a while. I logged in today just to make it crash to provide some info, but as you can see, I didn’t get any…

The game simply freezes for 10-15 seconds and then disappears.

Been happening since patch 1.5.4.

GUID: 9bc47a48-3dc2-4774-8957-4c60b4a33228
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\rel_2024_08_20_Patch1.5.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1550 in function stingray::aftermath::d3d_assert


The game crashes during loading when changing locations. Very often, with a video driver error. It started after the patch removing the exclusive full-screen mode.
radeon RX6800xt
R7 7800x3d
32gb
w11h 24h2

1 Like