KNOWN ISSUE: Cataclysm Appearing Locked and Incorrect Progression

[FatsharkLev]

UPDATE 6:

KNOWN ISSUE: Cataclysm Appearing Locked and Incorrect Progression

Hey all, just checking in again with a progress update and some further information to share. Our backend developers have a 3-step plan to restore the missing data: Stage 1: Gather and collate account data from storages we have, and transfer this to another system which will be used for rebuilding missing account data Stage 2: Conduct some wizardry in this system to organise the data (e.g. get the latest/highest/correct value for each statistic for each player) and prep it for being merged b…

UPDATE 5:

KNOWN ISSUE: Cataclysm Appearing Locked and Incorrect Progression

Hey all. An update on the current situation - apologies for the wait again. Our Backend Service Provider have now confirmed that they are unable to restore/provide us with a snapshot of the missing account data, sadly. Though, we would like to reassure you that after working on this issue with them, new measures are in place that should a similar issue arise in future (we certainly hope not!) that we will have the necessary data backups in place. What does this mean? We will be proceeding wi…

UPDATE 4:

KNOWN ISSUE: Cataclysm Appearing Locked and Incorrect Progression

With Hotfix 6.0.4 Cataclysm should now be reunlocked for anyone who previously had it unlocked. Please let us know if there’s any issue.

UPDATE 3:

KNOWN ISSUE: Cataclysm Appearing Locked and Incorrect Progression

Hey all, Apologies for the wait on an update to this issue. We hear your frustrations and concerns, understandably. We are still working with our backend service provider in an attempt to restore missing player data. A list of all affected player accounts has been provided to our backend service provider, and they are working to provide a snapshot of the lost player data before the issue occurred (which would be the fastest resolution); with which we can merge this back into your post update-6…

UPDATE 2 from Hotfix 6.0.3 patch notes:

@FatsharkQuickpaw

Players, during the launch of patch 6.0.0 (originally numbered 5.7.0) on Wednesday, there was an issue that could cause any player who interacted with the Daily or Weekly Quests to lose a chunk of their progression on the backend. These include various Okri’s challenges like missions completed, Cataclysm difficulty unlock, Fortunes of War unlock, etc. The issue was quickly fixed on the same day (it is safe to interact with those quests), but unfortunately we still don’t have a solution for the players who lost their progression before the fix was implemented.

Rest assured that we are working with our Backend Service Provider and doing all we can to rectify the issue with missing progression and challenges. Though we don’t have a concrete resolution just yet, we’ll continue to work on it until we have a way to solve this issue, and we hope to be able to share more on this soon.

Please bear with us, and we thank you for your continued patience.

UPDATE 1:

KNOWN ISSUE: Cataclysm Appearing Locked and Incorrect Progression

Update: [PC] Heads up, players, there was a severe issue with the patch this morning that resulted in loss of progression in some players, caused by interacting with the Daily and/or Weekly missions.The issue is fixed now, so it is now safe to interact with those. But any players already affected by the issue will still have lost said progression. We’re looking into what we can do for those players. Apologies for the inconvenience, will update more as we find out more.

---

We are aware that some players are currently experiencing an issue with Cataclysm difficulty being locked when it shouldn’t be, and some progression may be appearing incorrect/missing.

We’re working to resolve this as swiftly as possible. Please bear with us!

[wesleyshaver]

Issue Type (Required):

Okri’s Challenges

Issue Description (Required):

Since the patch today random weaves show as not completed. Also I got a random popup for the “dodge a hookrat” enemy challenge when I had already completed it.

Upload Supporting Evidence (Optional):

[wesleyshaver]

also I had 95 mission completions as Shade now I have 59.

[FatsharkLev]

Update:

[PC] Heads up, players, there was a severe issue with the patch this morning that resulted in loss of progression in some players, caused by interacting with the Daily and/or Weekly missions.The issue is fixed now, so it is now safe to interact with those. But any players already affected by the issue will still have lost said progression. We’re looking into what we can do for those players. Apologies for the inconvenience, will update more as we find out more.

[wesleyshaver]

just logged in again and mission completions on shade are now 35. Very weird!

Steam Community :: Wes

[Opus_Minus]

Issue Type (Required):

Other

Issue Description (Required):

Good evening. I’d like to report a number of related issues around progression since the patch, please. There are too many individual instances to report, but the essential problem is that some of my Helmgart completions have been ‘forgotten’ by the system, seemingly at random. Some of these were from directly before the patch, but others were from some time previous.

I also seem to have inconsistently lost some achievements. For example, I had previously logged all Helmgart missions on Legendary as Grail Knight. Two of these have been ‘forgotten’ and I have lost the concomitant achievement. However, I had also logged every Helmgart mission on Champion as Foot Knight, and a number have been forgotten, but I still have the achievement and concomitant skin. Please see the screenshot - the game recognises that I have the achievement, but no longer that I have completed all the missions required to achieve it.

I have also lost some progress on collecting ravaged art.

Thank you very much for any help you can provide.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Steam Community :: Opus Minus

Upload Supporting Evidence (Optional):

[Cilegna]

Issue Type (Required):

DLC Issue

Issue Description (Required):

I own all DLCs for Vermintide 2, since the last patch yesterday, the following is happening:

• I can choose the careers related to DLCs
• I do not see my DLC banners in the Keep (They are all Cata, still have the portrait frames though)
• I can not choose any DLC map to play (they appear locked)
• I can not play Chaos Wastes
• I can not play Weaves
• My challenges all show when looking at them (as they were) but in-game they keep popping up as having completed some of them as I play
• Most maps do not show that I have completed them with the characters that I actually completed them with

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Steam Community :: Cilegna

Upload Supporting Evidence (Optional):

[Sharptail]

Same issue here. All Campaign Maps (and expeditions in Chaos Wastes) that require to be unlocked are now locked again. Same goes for Cataclysm difficulty. It says I have to beat all Lords in Helmgart again.

But most nerve-racking thing for me is the progression reset on some of Okri’s Challenges, especially the hat challenges (complete 100 games with each career on legend or above). In the current state I lost over 300 games of progress throughout 8 careers.

I will wait with playing until further notice of this issue since I already see I’m not the only one with this problem.

[VispinK]

I’m also someone who unknowingly lost my progress due to claiming a daily before they patched out the issue.
My level progression and Cata clears have been wiped for half the levels and I no longer have access to weaves/Fortune’s of War/Cata difficulty due to the regressed progression.
My Okri’s Challenges progression has also “technically” been lost as well. While in the lobby they say they’re done I’ve completed multiple challenges that I’ve unlocked way before. The only one I remember was “Wizard Whacker” but I know for a fact I’ve completed multiple other challenges that have been completed in the past.

My biggest thing for me is that I realized this issue way too late and yesterday I cashed in ~100 loot boxes I had saved up. I worry I might lose all of that if a rollback does occur.

Other than that I’m in the same boat as many other players.

[Babanuki]

Issue Type (Required): Progression reset throughout the majority of PVE content and locked Cataclysm difficulty.

Issue Description (Required): I am experiencing a significant issue where my game progress has been reset across the entire campaign and other pve aspects like weaves following the release of the new PvP patch. This problem mirrors the experience of other players as highlighted in similar reports. Despite having dedicated over 3500 hours to Vermintide 2 and completing all of the original PvE content available, my progression has been erased, and Cataclysm difficulty is now locked for me. This is highly frustrating, as I invested substantial time and effort to beat the game’s most challenging content, only to have my achievements rendered void.

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

**Upload Supporting Evidence (Optional):

[Erroza]

Same happened to me, I think the funniest part is it still somewhat registers you’ve done it.

I would post the rest of the challenges completed in Okri’s book but I think the point is made, at least it gives me some goals to do again if it can’t be fixed.

…or maybe some shillings / the versus currency if it can’t cough cough… c;

I do miss my banners

[Eris]

I’ve been experiencing the same issue, I recently brought the few missions I still hadn’t done to Legend difficulty and now most of my progression is gone which is very annoying.

Also not that big of a deal but all of the talents with the exception for the class I was playing at the time this happened (necromancer) have been reset and same goes for various skins/portraits.
I personally haven’t seen any regression in challenges, missing portraits or previously unlocked achievements now being locked again.
For me personally it boils down to mission progression being gone and eventual dlc content related (winds of magic/chaos wastes) being inaccessible despite having all of the dlcs.

[FatsharkLev]

Update from Hotfix 6.0.3 patch notes:

@FatsharkQuickpaw

Players, during the launch of patch 6.0.0 (originally numbered 5.7.0) on Wednesday, there was an issue that could cause any player who interacted with the Daily or Weekly Quests to lose a chunk of their progression on the backend. These include various Okri’s challenges like missions completed, Cataclysm difficulty unlock, Fortunes of War unlock, etc. The issue was quickly fixed on the same day (it is safe to interact with those quests), but unfortunately we still don’t have a solution for the players who lost their progression before the fix was implemented.

Rest assured that we are working with our Backend Service Provider and doing all we can to rectify the issue with missing progression and challenges. Though we don’t have a concrete resolution just yet, we’ll continue to work on it until we have a way to solve this issue, and we hope to be able to share more on this soon.

Please bear with us, and we thank you for your continued patience.

[wesleyshaver]

Are you able to determine which players are affected by this via your own data/tools or will you be relying on players to reach out to you to determine who is affected? I ask because I did not interact with the daily or weekly quests yet I am affected.

[FatsharkLev]

@wesleyshaver that’s concerning! we have identified all players affected - or at least all players we believe to be! Could you please provide your Steam profile URL e.g. https://steamcommunity.com/id/FatsharkLev/ so I can verify if you’re captured in this data?

[wesleyshaver]

I provided it above but here it is again. Thanks a lot!

Steam Community :: Wes

[FatsharkLev]

Ah, so you did! I missed that sorry. Thanks for providing again! We checked your account data and it shows 4 quests claimed on Wedsnesday - so you are definitely included in the data we have. Hopefully we’ll have more information to share regarding this soon.

[thefinalpam]

Hi! I’ve also had this issue; installed and uninstalled the game a couple times today to see if it’d work. Here’s my Steam account should it be needed:

Steam Community :: Amorphbutt

[Frostysir]

ah this is till ongoing? That’s sad, wanted to play some normal games again after getting flamed to heck and back in Versus after scoring MVP doing twice as much as the flaming premade duo combined : (