Cataclysm is locked

[Bloodhunter]

Issue Type (Required):

DLC

Issue Description (Required):

Now apparently Cata is locked and I can’t play despite having the DLC owned for a very long time. Now I wasn’t affected by the bug after the Versus release. A week after Versus release I still had Cata unlock so nothing over there. However, just a couple of days ago with the recent hotfix update that came out I wanted to play on Cata but then suddenly I was locked out of Cata as it kept saying “The party does not meet requirement” even though I already own the DLC. Restarting did not work. I was told to finish one of the lords on Legend difficulty to re-unlock it but that did not happen. I still have Cataclysm locked

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Player ID (Optional):

Steam Community :: Bloodhunter

Upload Supporting Evidence (Optional):

[Frostysir]

I cleared all sub-lords (base ones except Rasknit) before mine re-unlocked.

Fat burbon sorcerer was the third, not sure if that makes any difference or not.

[FatsharkLev]

Hm, this is unusual if you were not affected by the data issue, and we re-unlocked Cataclysm recently for anyone that was.

I’ve asked for one of our backend developers to take a look at your account. I’ll let you know once I’ve heard back from them!

[Bloodhunter]

It’s either a hit or miss. Even if I cleared all the sub-lords’ levels, I would probably still have it locked. That will be a lot of time consuming and painful just to do all of them.

[Bloodhunter]

Thank you. Do let me know if any information comes up about the situation.

[Bloodhunter]

Hiya, is there any news from the developers that found the issues?

[FatsharkLev]

Hi @Bloodhunter apologies for the wait. Our backend developers are very busy so it took a while for them to get to the request.

We’re not entirely sure what happened so we’ll need to investigate the cause. However, they have now re-unlocked Cataclysm for you - sorry about that.

[Bloodhunter]

Thank you! I have access to it.