Hey all, just checking in again with a progress update and some further information to share.
Our backend developers have a 3-step plan to restore the missing data:
Stage 1: Gather and collate account data from storages we have, and transfer this to another system which will be used for rebuilding missing account data
Stage 2: Conduct some wizardry in this system to organise the data (e.g. get the latest/highest/correct value for each statistic for each player) and prep it for being merged back in to our backend data
Stage 3: Update the backend and merge the rebuilt data into existing account data.
Stage 1 is in full swing and data is currently being downloaded and transferred to our system required to rebuild the missing data. This is a tremendous amount of account data, and will take some time to complete. We’re exploring whether we can scale this process up and complete it any faster, but for now an approximate estimate is that this stage will take a few weeks to complete.
Please bear with us, and we’ll continue to provide updates when we have more to share.
A big thank you for your continued patience during this process.