Yeah, with all the love I have for Darktide and the guys at FatShark…
If you don’t have anything meaningful to say, it’s better to just say nothing. I’m specifically referring to this:
“We forgot to add one of the bundles. The idea was always to be 1:1. We realized a bit too late that one of the bundles wasn’t in. It takes a bit of time to get it approved and stuff like that. But we for sure need to improve that, and we hear people. We got that one wrong, and we need to rectify that to make sure people don’t have that friction at all.”
Game director Anders de Geer said that it was an “honest mistake on our part,” as the team focused on fixing bugs during the beta period, though he understands players will be skeptical of that answer.
That is absolute BS, and that guy knows it. Nobody, even the most well meaning, devoted fan will buy this.
“That thing you are upset about? Yeah no, total misunderstanding, we actually wanted to have a bundle that allows you to buy the exact amount required, but we totally forgot about implementing it until a shite storm happened, but its totally not a cheap excuse so we don’t have to admit we did try to get away with it, promise”
That’s your line? Really? Your community team is getting flak for making half arsed excuses for bad decisions that were made, and your response is to make half arsed excuses for the decision to make them do that, and lie in our faces as you do that?
I don’t get it - I’m not upset at the cash shop, and I’m happy with what I got for my money, especially now that a lot of fixes came in, and even I’m beginning to get a scummy vibe, just based off of that interview. I wouldn’t let that guy speak publicly on behalf of the company again…
Edit:
To prove a point, if that were the case, FatShark could have easily changed the cost of the current bundles to 2100 aquilas, both as a short term fix and as a way of quickly addressing the issue.
After all, that’s one of the upsides of the currency, right? When someone has Aquilas, he has that currency ingame to spend as he likes - like that guy with the 5$ from the example in the interview. They choose the aquila cost, they could have updated it with the hotfix, no “time to get things approved” that was used as an excuse after the fact.
But no, instead we get BS excuses and PR talk. That is what is upsetting people.
You have a dedicated fan base that will overlook a lot of problems, just because it’s a tide game, and it’s a 40k game - but if you then have us overlook those problems, start a cash grab with scummy f2p tactics and THEN not even admit that that was your mistake, but try to make it seem like it’s all a big misunderstanding, that’s what really feels like a slap in the face.
I really don’t get who thought giving that interview would be a good idea, but bravo…