The Launcher doesn't open

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Launcher

Issue Description (Required):

When I try to open the game steam shows that it’s launched for a couple of seconds and then shows that I’m out immedietly after. Nothing opens and it doesn’t even appear in the task manager.

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

2

Could you see if anything here can help, please?:

3

Nothing helped. Also, the easy anti-cheat and the binaries folder executables launch the game itself, steam does not detect that and the backend error happens when I try to log in, but launcher itself refuses to open.

4

Hello?

5

It is expected to encounter the Backend Error if launching directly via the .exe.

What are your PC’s specifications please?

6

In addition, please include your darktide_launcher.log:

7

CPU: AMD Ryzen 5 1500X Quad-Core 3.50 GHz
GPU: NVIDIA GeForce GTX 1050
RAM: 16 GB

8

For some reason it isn’t here, I think it still isn’t here even after restoring files, but let me try restroing files one more time

9

Yep, its non existent since me trying the appdata darktide folder deletion method

10

What do I do now?

11

There is no darktide_launcher.log, is that correct?

If you’ve ran through the provided solutions, unfortunately, it’s very much a shot in the dark.

I’m happy to assist with a refund?