Issue Description:
I have been having an issue launching darktide. I open it via steam, the launcher appears. I click play and then the game does not open. I can see in my task manager that it is running but no new window for the game has launched (basically I cant find it anywhere. To try and fix this I have ensured that both the launcher and the game have the same administrator privileges, my nividia drivers are up to date and installed, verified the game files, and when all of that did not work I reinstalled the game and the issue persists.
I don’t think I have a firewall effecting the game either.
I have copy and pasted the crash report I receive when closing the game from my task manager.
If there is anything obvious that you think I am missing or another fix for this issue please let me know.
Best regards.
Steps to Reproduce:
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store]
Player ID:
Approx. Time of Issue & Timezone:
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Yeah, I’ve had the same issue since the start of June. I’m hoping you have better luck with it than I have. Out of interest, do you have GeForce Experience installed?
Update: I can run the game straight from the application, but then I get a backend error connecting to the server as it has not gone through the launcher. I think this might be an issue with the launcher. Maybe it is clashing with another program I have made an exclusion for windows security for the launcher and the application.
My apologies for the delay on this. Could you please navigate to your Darktide AppData using the instructions below, and delete the 3 items pictured underneath:
Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
I looked in the roaming appdata but could only find “shader_cache.hans” I could not find the other two files. I deleted the file and attempted to launch the game normally.
The game continues not to launch properly Here is the most recent crash ID: GUID: 90673bba-8562-4dd0-92bd-ed27a73e5198
Log File:
Info Type:
Hmmm! I’m speaking with our Engine Developers on this, and they’ve asked if you could delete your binaries directory and then proceed to use the ‘Verify Integrity of Game Files’ option. I’ll include instructions below:
Navigate to your Darktide installation, which might be something like this: Steam\steamapps\common\Warhammer 40,000 DARKTIDE
Delete the entire ‘binaries’ directory
Head to the Steam client, and use the ‘Verify Integrity of Game Files’ option:
Right-click Darktide in your Steam library sidebar
Select ‘Properties’
Select the ‘Local Files’ tab
Select the ‘Verify Integrity of Game Files’ button
Hello, I deleted the binaries and then verified the game files. The game still does not launch properly. The crash log is here GUID: a0293a68-62cc-44f6-97cf-44526eb926d4
Log File:
Info Type:
Sorry I never responded to this. It turns out Geforce can’t even recognise my game if I can’t run it past the launcher because I’ve uninstalled and deleted all appdata before reinstalling. I really hope you’re having better luck than I am.
My apologies for missing your reply. This is a really complicated one, as much of the crash data is missing, so it is a shot in the dark. I can continue to press this with our developers, or alternatively I can help with a refund?
This might help some. I have 400 hours in Darktide and my game started not wanting to open. i could open it from steam. get to the Fatshark launch screen and then, nothing. in my taskmanager i could see something running but nothing was happning. i fixed it by asking darktide to run as administrator in steams program files. which i had done to darktide while it was open as well. which might have caused it not to open in the first place, but it works now.
