Sound will cut out at random , which leads to a freeze, and crash. Never happened before newest penance update

Warhammer 40,000: Darktide Technical Support
83

i noticed that there was a bug in the stall reporting as well so we might miss some relevant stalls. Will try make it fixed for 1.3.12.

This should help us if the cause is stalls

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84

Could you change Close Range to be 15 meters as well in 1.3.12?

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85

i will forward this to another dev, since this is outside my area of expertise.

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86

Yeah it happening again for us. We use only SSD. Probably we had lucky 2 games last time :frowning:
Problem still persist for all of us

87

So tired of this happening to myself
Dunno if this crash log will help, feels really random too. Some times it wonā€™t happen at all, other times I get it every mission I try to play.

GUID: 93dc85bd-de4e-4725-8b2e-81e6eecf3c20
Log File:
Info Type:

console-2024-06-09-20.05.28-93dc85bd-de4e-4725-8b2e-81e6eecf3c20.log (465.9 KB)
crash_dump-2024-06-09-20.05.28-93dc85bd-de4e-4725-8b2e-81e6eecf3c20.dmp (1.1 MB)

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88

get a feeling that your crash is mod related

1:10:50.091 [Lua] [MOD][CollectibleFinder][ECHO] Feel the presence of a {#color(226,216,0)}Heretical Idol{#reset()} nearby...
21:11:15.356 [Lua] [MOD][CollectibleFinder][ECHO] Feel the presence of a {#color(226,216,0)}Scriptures{#reset()} nearby...
21:11:53.759 warning: [Profiler] Stall 16507 ms: 
    ThreadPool::do_work_while_waiting_for_event 16507 ms
21:11:54.097 <<Lua Error>>Deadlock detected. Triggering crash inside Lua: [string "./mod_loader"]:437: <</Lua Error>>
89

Still getting this crash regularly.
crash_dump-2024-06-25-23.22.34-8b3caf12-4f9b-42ab-b38b-2897e3bec711.dmp (928.1 KB)
console-2024-06-25-23.22.34-8b3caf12-4f9b-42ab-b38b-2897e3bec711.log (385.7 KB)

90

yes I think this looks like a stall that is reported as a deadlock.

I will forward this to another dev, i got some clues from the log atleast.

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91

This started happening to me too just yesterday. Never had any issues since pre-release beta.

After a long hiatus, I started playing when the new map was released, only quickplays, so it was auto picking the new map all the time.

We were getting bored of playing the same map over and over, so my friend picked a non-quickplay mission, it was Vigil Station Oblivium I think, and thatā€™s when the issues started for me.

In the middle of the mission I started getting sound stutters, moments later started getting frame drops with every sound stutter. Now these sound+frame stutters happen all the time, even when freshly loging in the lobby.

EDIT: uninstalled from secondary SSD (Patriot Burst) and installed in my primary SSD (Crucial MX100) where windows is also installed, also deleted appdata files, issue went away for now

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92

Again I provide logs, maybe it will be useful.
Problem wasnā€™t solved after last update.
In this example it was little different.
During one mission, first I had same as always problem with sound stutter followed by freeze followed by disconnection.
But near the end of mission (boss fight), I experienced it defferently for 1st time: started with sound stutted, later with freezes, both of which were worsening with time. It was going on for long until the boss was killed, it was complete mess and I barely could do anything. BUT I dodnā€™t get disconnected, despite how long and sever it was.
console-2024-07-01-17.30.58-fc1dc494-9143-4404-864d-de579277640a.log (317.0 KB)
darktide_launcher.log (800 Bytes)

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93

Had this issue as described so many times before. This has been happening ever since the latest major update (Machine Gods). I turned off Portrait Rendering and that helped a bit, but the issue would manifest later in matches instead.

I had my task manager pulled up to see if there were any issues during play.

My SSD was at 100% utilization whenever the game would freeze and stutter.

My build (in brief)
OS: Windows 11
GPU: GeForce RTX 4090
CPU: Intel i9-14900k
Storage Drive (Pulled its name from properties): 2TB SSD "Team TM8FP6002T "

Occurrence rate: 100% (usually occurring at the middle of games)

I purchased this computer half a year ago, and itā€™s been incredibly stable. This is the only game Iā€™ve had such issues with. Iā€™m currently verifying files for the umpteenth time. Hopefully deleting the appdata folder will help me.

94

Axloss is currently on vacation, another developer is taking the case on, but is unlikely to post here.

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95

so any success or progress after 4 month ??? i still canā€™t play the game for 4 damn months itā€™s hilarious

96

lol
I didnā€™t play for month or so. Tries again today, nothing changes, complete mess.
Donā€™t know what should write in review.

97

Not sure if this fixed it for me yet, was getting that hitching randomly but I gotta say my FPS is way more smooth and stable with DS turned off. I have an RTX 3080 and 5900X.

98

But man, the problem wasnā€™t with FPS itself. My is smooth until the moment sounds incresingly cuts off fininishing it with freeze and disconnection.

99

Commenting this for someone from Reddit:
I havent submitted a bug report yet, but i saw someone else did on the Fatshark forum already and i also saw a lot of people having this exact same issue for a while now. I think it started around the beginning of summer break, but i cant pinpoint it exactly, but definitely before the latest patch.
Im on PC via Steam with a Intel Processor and RTX graphics card.
I use only 1 mod and its the one to remove the crosshair.
Except this, i have no problems and the game runs stable most of the time except for some occasional disconnects from the server. I hope this helps somehow.

100

I donā€™t know see the point of that share if Iā€™ll be honest, formatting errors aside.
Weā€™re getting this issue with and without mods, and that person is clearly getting 2014 errors in addition.

Iā€™ve had so many frustrating moments now, that during an auric pox mission where I had at least 2x 2014 errors and 2x crash to desktop, I booted up the game 3rd time in the same mission, only to leave, so my team mates could get a replacement in a timely fashion and uninstalled the game.

I want to play the game, but it feels like the game is so unstable that on a good day I will only get 1x 2014 error (per mission), and on a bad day Iā€™ll constantly get the sound cut out freeze and CTD.

edit: Just to clarify, the sound cut out & freeze is happening in all cases, it just feels like a lottery if the game does 2014 or CTD.

I had the game uninstalled during the summer vacation, and gave it a new try after the second hotfix landed. Game was stable for like a week or so, and then every problem started cropping up again.

At this point I guess Iā€™ll have to wait till September or longer, to see if Iā€™ll be ā€œallowedā€ to play without constant instability issues ruining the fun.

101

Im getting this issue as well.

Sound will cut out, followed by a freeze, sometimes the game proceeds, sometimes it crashes back to character select with an error code, I think it was 2001 or 2002.

I did my own diagnostics, and it seems to be spiking my SSD to 100% usage.

My CPU is a Ryzen 7 5800, GPU is a 4060 (both new and installed as of yesterday) and I have two SSDā€™s, one for computer stuff, the other as a steam games storage (About two years on both).

So its definitely something to do with the game, because I ruled out everything else, including background tasks, and ran other intense games such as cyberpunk to stress the SSD, nothing happened there.

Its specifically this game that is causing the spikes and I dont know why.

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102

This is still happening for me since the penance update.
Any fix in sight?

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