I contacted AMD by email, and they claimed they hadn’t received any crash reports regarding Darktide. After checking my dxdiag file, they informed me that my system was corrupted. So, I reinstalled the system and used the Windows integrity verification tool to check that everything was functioning properly. I then tried the latest driver, but the game still crashed. Now I’ve reverted to the 23.11.1 driver, and the performance is stable. The new driver crashes while the old driver does not, which clearly points to an issue with AMD’s drivers.
GUID: 321ef0ff-65f6-4d30-9631-485bf83f48f5
Log File:
Info Type:
[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG
At D:\a\d\rel_engine_darktide\release\rel_2024_08_20_Patch1.5.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1550
in function stingray::aftermath::d3d_assert
console-2024-11-07-12.19.01-321ef0ff-65f6-4d30-9631-485bf83f48f5.log (715.7 KB)
GUID: ff6b1403-d415-4536-8c29-8deaad746b77
Log File:
Info Type:
[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG
At D:\a\d\rel_engine_darktide\release\rel_2024_08_20_Patch1.5.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1550
in function stingray::aftermath::d3d_assert
console-2024-11-07-13.18.57-ff6b1403-d415-4536-8c29-8deaad746b77.log (689.8 KB)