Crashing Constantly Since 1.5.4

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Constant crashing during gameplay. Mourningstar is fine, lobby is fine, loading into game is fine. I initially thought it could’ve been related to the death of monstrosities, since some of the crashes have occurred immediately after killing one, but I just attempted to play another game and crashed pretty much immediately after encountering the first pack of mobs.

There’s no error code that pops up, and more frustratingly, there’s no GUID, Log File, or Info Type. (See screenshot.)

No mods installed. Have verified game files multiple times. Drivers are updated. I’ve attached a screenshot of my system information.

I also included the in-game video settings, just in case y’all see something I don’t!

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Upload Supporting Evidence (Optional):

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2

It’s very unfortunate that no GUID is being produced! Could you share your most recent console logs with us instead, please? Your darktide_launcher.log could also be helpful. :slight_smile:

1 Like
3

Played another game for some fresh info and got a GUID this time!! Also uploading the console and launcher logs.

GUID: b0a93778-cfab-4e73-9678-116bb4a5d223
Log File: 
Info Type: 
-----------------------------------------------
[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\rel_2024_08_20_Patch1.5.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1550 in function stingray::aftermath::d3d_assert

-----------------------------------------------
[Crash Link]:
crashify://b0a93778-cfab-4e73-9678-116bb4a5d223

Thank you so much for the help!

darktide_launcher.log (145.2 KB)
console-2024-11-23-05.59.29-b0a93778-cfab-4e73-9678-116bb4a5d223.log (157.7 KB)

1 Like
4

We may have fixed it!! Didn’t crash once today, played three games…

I deleted the entire Darktide appdata folder–

C:\Users____\AppData\Roaming\Fatshark\Darktide

And then I re-verified the game files in Steam.

Not sure why that worked, but I’m glad it did!

5

Sorry I’m late to this, I missed your previous reply! I’m pleased to hear you were able to solve this, nice work!

1 Like