Constant crashing since release of the game

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Crashing every mission, sometimes multiple times and sometimes even before the game loads up

Crash Report (If Applicable):
GUID: 33575e07-33ca-4556-bf9b-7859b4230f1b
Log File:
Info Type:

Steps to Reproduce:
Happens at completely at random with no previous warning

Platform:
Steam

Player ID:
76561199145341691 Steam Community :: DrBluefire DrBluefire

Approx. Time of Issue & Timezone:
03/25/2023, 12:26AM GMT+1

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2023-03-24-22.59.04-c2a903da-3329-43a7-af7d-6bb89394ca5a.log (250.9 KB)

Upload darktide_launcher.log:
darktide_launcher.log (358.2 KB)

2

Sorry about this. Do you have any other console logs or crash reports you could send our way please?

I ask as unfortunately the data is truncated in the existing logs. :frowning:

3

Yes, of course! Here’s a couple more i have

console-2023-03-24-13.51.52-0d5e5180-d540-47e4-9293-390b9d8e6ed3.log (165.1 KB)
console-2023-03-16-18.34.33-534d465d-4781-43fc-a0d3-50307429ffce.log (112.3 KB)

GUID: 31abedfe-e6b0-4257-88ba-3904bd7aa1ae
Log File:
Info Type:

GUID: b09d6713-8d53-4f81-8d4c-c5f9d428955c
Log File:
Info Type:

console-2023-03-16-17.59.57-515ff553-f913-4aa5-9665-b41a7140e15b.log (170.4 KB)

console-2023-03-16-17.23.57-b350a0fc-bfbc-4a8e-b997-c1bbbad743fe.log (40.7 KB)

4

Thank you! Could you try removing your AppData and see if there’s any improvement?

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark
  4. Delete the entire Darktide directory

Please bear in mind this may wipe any custom options and your keybindings. Your progress will not be impacted as it’s stored on our end.

5

I did this, launched the game and it crashed even faster than usual. Here’s the crash report and log report of the session:

GUID: b65ffe5b-40cb-4183-8243-d3cceff20bcb
Log File:
Info Type:

console-2023-03-29-15.58.02-645b7ca0-8ef5-4610-9510-ddf8a82832ff.log (91.0 KB)