The game crashes ever after I uninstall steam clear all files and it still does the same thing

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
game crashes once it starets

Error Displayed (If Applicable):

GUID: 05315d00-c8fd-41c6-8795-8da1d328daeb
Log File:
Info Type:

Steps to Reproduce:

run the game
Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
steam
Player ID:

beco0001
Approx. Time of Issue & Timezone:

11:30
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
GUID: 05315d00-c8fd-41c6-8795-8da1d328daeb
Log File:
Info Type:

console-2023-10-15-03.48.34-05315d00-c8fd-41c6-8795-8da1d328daeb.log (17.2 KB)

2

Hi @Beco0001

Sorry to hear this.

This specific crash is on our radar and due to be fixed in our next update. This is occurring due to an issue with a specific sound device being set, it being disconnected with Darktide closed, and the device then not being recognised when launching again.

In the meantime, you can resolve this by removing your Darktide Appdata directory (please note, by doing so you will lose any custom settings/configurations e.g. keybindings).

To do so:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory
  5. Restart Darktide as normal

Please let me know how you get on.