Crashing immediately after hitting play in launcher

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Right after I hit play in the launcher, the game proceeds to load for about 2-3 seconds and the game immediately crashes back to desktop. I re-installed the game, and issue persists.
console-2023-10-13-17.30.43-c978edf3-c223-4794-a6b1-b0e3d61aab9d.log (16.2 KB)

Platform:
Steam

Player ID:

Let_it_Ride

Approx. Time of Issue & Timezone:

1:30 PM EST
crash_dump-2023-10-13-17.30.43-c978edf3-c223-4794-a6b1-b0e3d61aab9d.dmp (894.9 KB)

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

Same issue is happening to me!

3

Hi @theb,

Sorry to hear this.

This specific crash is on our radar and should be fixed in our next update. As I understand it, this crash is occurring due to a specific sound device being set, then if the device is removed/disconnected after Darktide has been closed, upon relaunching it isn’t recognising the selected sound device and is crashing.

In the meantime, you should be able to resolve this crash by removing your Darktide Appdata directory (please note, by doing so you will lose any custom settings/configurations e.g. keybindings).

To do so:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory
  5. Restart Darktide as normal

Please let me know how it goes.

4

That worked, thank you!