(Very)Frequent crashing

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Latest log here:

GUID: 2d324ac5-e954-4b0f-8cf8-a30ba706ec39
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG, assert: ``

At D:\a\d\rel_engine_darktide\release\2025_10_14_Patch1.10.x\runtime\d3d12_render_device\d3d12_debug.cpp:1546 in function stingray::aftermath::d3d_assert

GUID: 601adddb-4856-4c20-af14-6940302d3233

Log File:
Info Type:

[Engine Error]: Deadlock detected while waiting on renderer thread. Update was not called for 16.1 seconds. You need to supply a crash dump or a crashify link in the report since we need both logs and crashdump to investigate this.

Need to mention that I am crashing A LOT. AMD GPU RX 7900 XTX. Game is currently unplayable since last patch and this patch also. Any help appreciated. Of course logs are without any mods.

2

Hey Zaikman, I’d recommend updating your drivers to version 25.9.1. You could try the newer drivers alternatively, but some people say 25.9.1 is the better option for stability.

3

First game after updating drivers (with DDU)

Crash after entering the game. Log:

GUID: 4702d350-b651-464c-99a1-e6e774bf066c

Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_ACCESS_DENIED, assert: ``

At D:\a\d\rel_engine_darktide\release\2025_10_14_Patch1.10.x\runtime\d3d12_render_device\d3d12_debug.cpp:1550 in function stingray::aftermath::d3d_assert

4

Hm, okay! Perhaps a shader caching issue. Could you try this?:

Step 1: Disable Steam Cloud Saving

If Steam Cloud saving is enabled for Darktide, this may automatically restore the AppData and consequently cause the issue to resurface.

  1. Navigate to your Steam library
  2. Right-click Darktide
  3. Select ‘Properties’
  4. On the ‘General’ tab, scroll down to ‘Steam Cloud’
  5. Disable ‘Keep game saves in the Steam Cloud for Warhammer 40,000: Darktide’

Step 2: Delete AppData

NOTE: By deleting your AppData, operative loadouts and custom keybindings will be reset. You may wish to make a back-up of the directory in the event deleting your AppData does not work to resolve the issue.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory

Step 3: Verify Integrity of Game Files

You will then need to use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client and will ensure the installation is complete.

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam