Open Letter to our players

I think it looks really bad on them in my opinion to flood the store with cosmetics for real money while telling everyone they are going to fix the game. It would kinda turn it into a fallout 76 type of situation where yea cool you can buy all this stuff to make your character look cool and dump all this money into your cosmetics but at the end of the day thats just pretty icing on a turd cake. You cant look at me and say hey buy all this awesome stuff but crafting …coming soon…other standard gameplay elements …coming soon. I do understand having the currency and being like wtf all i can buy are stupid red and white clown pants (thats what i saw in the store today and just no no no thank you) so i get that. I just think its sleezy to add more cosmetic items for you to pay for when the game is busted.

Before the open letters one of the CEOs did an interview where he said they’re very happy with the release.

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That would be a viable argument if the game’s design didn’t encourage the mindset and rewarded playing on the highest difficulty with something other than money and crafting materials that are used exclusively in the buying and crafting system. Telling the player base to simply ignore what the game is putting front and center is nonsensical.

If the numbers are meaningless, or almost so, then why did Fatshark include them in their design document?

There are classes and then there are subclasses. There will be a fifth class and each class will have a number of subclasses, hence the fifth character slot. (sorry for necro been away for a bit)

The terminology they use is Archetypes (characters) and Classes (!careers).

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of course they selled a lot of copies and in every lobby i play there are people with buyed cosmtics from single pieces to full sets.
From this pov they have great success and leaks even work for them.
With future patches and content some players come back, pay for it and with console release more customers are coming.
Like some others games that started barebones, this game will thrive because the core gameplay is good.
And that’s what’s all about. they will complete and tweak the other systems a little, but i wont worry about the future of the title, this was all well calculated and sure the risk of bad reviews is allways there, but the reviews refer to side systems not the gameplay itself. Almost everyone likes the gameplay, but only hates everything around.
That is more or less easily fixable and also many people will just get used to it and some even like parts of the RNG. I do in case of the missionboard for example.
DT release was a success, no matter the steam reviews and believe me they will sell more copies for consoles and longtime, they will sell DLC and cosmetics to those who still play, not question imho.
You may dont like it, but i think it will.
After crafting completed and some rework to RNG aspects they will sell more dope drip cosmetics everyone is after.
Imho even the fuss about DT launch works for them, bad news are still news. The game cause emotional reactions, positive or negative doesnt matter that much as long as they keep improving and adding stuff.
The only thing that would make it fail is no support anymore, no tweaking, fixing, adding more stuff. But their business plan was a longtime support for DT and a GaaS title and you can tell me whatever you want, but they have found the sweet spot of timing when Pariah Nexus launches this summer and Cavill’s project was announced, Space Marine 2 coming end of year or delayed to early 2024.
WH40k is leaving its “niche” and FS had maybe a rough start with DT, but they know what they are on and can do with that. Art Design, Sound Design, Gameplay is very good and fun, everything else is adjustable, people getting used to etc.

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After scrolling through most of the comments. I would have to agree with the majority of the community that this was a massive hit below the belt or a small shiv to ribs. The thing that really grinds my gears is that, the community was voicing their problems since the Beta test into the pre-release, all the way up till now. Then we get this BS open letter.

The appropriate action should of been admitting responsibility for releasing a knowingly unfinished game to the public after the first month of pre-release. Instead of trying to franticly cover up their mistakes and dragging the entire community through the dirt face first.

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That would be grounds for non-standard refunds, and FS can’t have that.

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Funny how “sorry” or “we apologise” are strangely missing.
Funny how it does not outline any path.
Funny how it doesn’t give any detail or explanation.
Funny how the cycle repeats.

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Foi o primeiro jogo que joguei da franquia, não a conhecia mas esse jogo é fantástico! Muito o meu tipo de jogo, estão de parabéns!

honestly this game is awesome I got it from game pass so the value is definitely there, the core gameplay is amazing and I have full confidence yall will deliver like you always have in the past thank you for acknowledging things that could be approved upon I look forward to more content down the road

they got a business to run brother have to make money before you drown then get work on the rest to stay alive

i dont blame the devs and people doing the ground work for this game. I blame the person writing the letter and the higher ups (i bet nothing will happen to em) . i checked how passionate everyone who made this game is but when it came out to now it just seems very bad decisions were made and focused on money rather than making the game what it should be, please sort this game out asap…think of the game and not trying to increase the profit margins

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What’s this I see? HERESY!

Also: why? FS is a commercial developer. By definition they exist to make profits for whoever runs them.

I agree.
In fact, they should aim to increase their profit margins to the maximum degree - By making us like their product and addicted to it’s splendor by how good it is.

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According to their CEO, this might be more trouble than its worth - the game launched to exceptionally good sales thanks to all the lies. It’s a con, and the community fell for it. Time to move on to the next con XD

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Nah, they have far more to gain even from a money-grubbing point of view (which I don’t share) by fixing it and turning the ship. That all of this could have been salvaged by just delaying the game until it’s done is another matter.

My best bet is still that they more or less were forced to for fiscal reasons, but they may have also underestimated the reaction to this. The gameplay is great… it’s everything around it that is really bad.

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We don’t know that because we don’t know the associated costs and principle resources. For example if fixing stuff is more expensive than, say, making DT2, then its a choice. Also its possible that they lack technical expertise, then its not even a question of money per se.

Where are we, three weeks shy of a year since this ‘apology’ was released?

Fatshark’s servers have gotten more janky than ever, with audio being broken and repeated complaints about hit registration never fully being addressed.

The ‘crafting’ and ‘progression loop’ remain a fundamentally player-hostile slog that actively drives people away from the game. I will give them credit - the class overhaul breathed life into the game. But it’s not enough when interacting with the hostile aspects.

Seasonal content and premium cosmetics returned, the latter far too early imo. The former only just now with the Karnak twins. Premium cosmetics have gotten worse in pricing and content.

Balance continues to elude the team in terms of weaponry. Many weapons, in the absence of a proper crafting system, lack identity or QOL features. A revolver is more powerful than a boltgun. Every patch seems to be unable to solve this problem, at most churning the pile a bit to see what new meta gets spat out.

Progress has been made. I will not deny that. But the game remains shackled to bad decisions coming either from the C-suite or from people who shouldn’t be allowed to do game design.

EDIT:

I’d give this a D+. It’s not entirely failure and there’s some stuff salvageable, but it’s far, far below where it needs to be in terms of meeting the goal of ‘fix the player pain points’.

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