still getting Internal error after the update as well as a new error now. I was actually able to load into the hub for like 5 seconds before getting the internal error.
I appreciate the response from the moderator, but I am very frustrated. As someone who was unable to play even a minute of the closed beta and was one of hundreds of people to have the exact same gamebreaking issue, I assumed you would release the next beta with something so catastrophic in your networking design fixed.
This was ignored for the last month and stil renders the game unplayable both for me and my friends. This does not seem like something that should be addressed just now a week before launch when it was reported in a widespread manner previously.
1 Like
Iāll be honest here. Me and my friends (who are playing as we type) do not feel like this game is anywhere ready to release. Like they should continue to develop it for multiple months more. Sadly the devās donāt have much say on when games release anymore.
Movistar, CHILE
Yes I do, IPV6 and I posted in this same thread since the internal_error bug hit me too.
Hello,
console-2022-11-19-02.36.02-b28c4696-c84c-462a-8126-d762bfa71c3a.log (38.8 KB)
Attached is a log from my most recent crash in a series due to Internal Error. It seems from my limited knowledge has there is an issue with establishing the initial connection with the server in the 3 way of handshake within the transport layer of the network. But hell if I know.
Aussie Broadband, Austrlaia
I have tried literally every solution suggested on this forum to no avail. I still consistently receive āinternal_errorā trying to load into the game after character selection. Iāve tried a reinstall, drivers update, internet reset, wifi change, ethernet cable, phone hotspot, and a VPN. None have resolved this issue.
I understand this is a beta, however it is incredibly frustrating considering I preordered to play early, but instead am barred from playing the game.
My internet provider is Spectrum/Charter, USA
Issue Description: When approaching the see the inquisitor part of the prolog I always get the internal error.
Steps to Reproduce: During the prison break portion of the prolog I joined my friends lobby.
I then completed the mission, talked to the female guardsman, visited the sanatorium, approached the door to the inquisitor and during the loading sequence i get the internal error that takes me back to the char. selection. I am then stuck in a loop of loading and internal errors.
Platform:
[Steam]
Approx. Time of Issue & Timezone:
[11/18/2022, 9:50PM] [U.S. CENTRAL]
console-2022-11-19-03.48.14-e82b1d69-ddb9-4944-b098-475d751f3d96.log (54.5 KB)
Issue Description:
Crash Report (If Applicable):
Steps to Reproduce:
The prolog runs without errors. Further - after the character selection window, I boot into the hub and after 5 seconds I am thrown back to the character selection window with the error " internal_error".
- Play as Ogryn (Skullbreaker)
- Trying to play the first mission in this game
- Observe internal_error
Platform:
Steam
Player ID:
Steam ID: 76561198102339020
ISP and the country
Beeline (beeline.ru). Russia. Use: IPv4
Approx. Time of Issue & Timezone:
5 sec
Upload Console Log:
console-2022-11-19-09.06.08-bd60bb14-8d81-467f-b77b-25c35a751414.log (59.2 KB)
I am attaching the file to this post.*
Hi,
ISP BLACKLIST PROBLEM FOR MEā¦
for me this issue is ISP based. With my personal 4G Plus portable modem (for having all the 50 MB bandwidth) the game plays only the prologue, after that it gives internal_server_error at every connection try (ISP FastWeb Italy). With the home cable fiber connection it works (100 MB bandwidth), I played a lot of levels after the prologue (ISP Eolo Italy). The two modems have the same Google DNS (not a DNS problem). The modems has different ISPs. Adding VPN resolve the problem too, with the problematic ISP.
Simply the servers ips are in a BlackList for ISP Internet Service Provider. An issue like this from ISP was it in the past for Vermintide 2 or Planetside 2 game, donāt remember well.
No log here because I donāt think thatās the problem.
Could we have the servers ips to ask the ISP to not blacklist them? Please?
Thank you
Seeya on the battlefield
The problems is still persistent, but now it is a bit longer between disconnect - even managing some gameplay; it was a bit better after 11pm in AUS.
I didnāt have any problems with connectivity/stability in the previous beta and was able to play all weekend.
Same issue here. Keep getting disconnected every 1-2 minutes. Unplayable for me at the moment. Reinstalling did not work.
Update - I was able to connect through Nord VPN without any dropouts (using Dallas)
Be sure to change location but close enough to you. For example Iām in the london area and used a gateway in northern france.
Also, donāt use a free vpn of course, their service is obviously going to be horrible.
Rest assured that we shouldnāt have to use and extra service (paid on top) to play a game we bought dear Fatshark.
nordVPN here as well
Verizon 5G Home wireless.
Oregon, United States
1 Like
Steps to Reproduce:
Open Level 1 Psyker
Load into a Quickplay game
Play for a few mins
Encounter internal_error
Get the option to reconnect back to the same session
Same thing happens again a few minutes later.
At the end of the mission, encountered a āmechanism_mismatchedā error and was not able to reconnect.
This happened 4-5 times in the one mission that I was doing, and then again right at the end of the mission, and I was not able to reconnect or get any rewards. Have not been able to play through an complete mission yet on any operative, so all my characters are stuck at Level 1.
ISP: Aussie Broadband, Australia
Platform:
Steam
Player ID:
Approx. Time of Issue & Timezone:
11/19/2022 - 5:50 PM AEST (GMT+11) / Australia
Console Log:
console-2022-11-19-06.34.16-92e11c54-a646-4454-9ac6-594cc9a25548.log (318.1 KB)
Hereās mine. Let me know if you need more data or how to improve my report.
Thanks
Issue Description:
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
INTERNAL_ERROR
Steps to Reproduce:
Always happens at the start of the I AM A WARRIOR cutscene.
Otherwise it is totally random, mainly during missions. From 4 to 10 times every mission (!!!).
We are playing with 2 computers in the same house. 90% of the times it is syncronous and we both are kicked out with Internal_error. It happens also with only 1 computer.
Tried changing DNS. Same issues.
Error synchronicity makes me think it is server-based error and not related to our hardware, butā¦(see below for CPU usage)
Worker Threads DO NOT affect the issue.
If relevant these are my specs:
CPU: 11th Gen Intel(R) Coreā¢ i7-11700F @ 2.50GHz 2.50 GHz
GPU: RTX 3070. Nvidia drivers up to date, installed with clean install mode.
RAM: 32 Gb
drive: SSD
OS: W11
Maybe important: I run with HIGH setting. I tried with DLSS ON and OFF, RTX ON and OFF. V-sync ON and OFF. Nothing changes!. FPS 60+++.
GPU temp 64 C. Usage: 56
CPU temp 65 C. Usage: from 2 to 4% (!!!) CPU usage seems NOT affected by worker threads setting (game launcher).
I tried setting the threads to ā1ā, no changes apart a big drop in FPS in both computers
BTW, second computer runs with:
CPU: Intel(R) Coreā¢ i7-10750H @ 2.60GHz 2.59 GHz
GPU: RTX 2060. Nvidia drivers up to date, installed with clean install mode.
RAM: 16 Gb
drive: SSD
OS: W10
Interesting enough: using VPN doesnāt change anything. We tested also playing 2 different missions by being in different teams: Disconnection by Internal_error are STILL SYNCHRONOUS! This seems a server-based error to me, indipendent from our settings and hardware.
Last but not least: Firewalls arenāt blocking Darktide, and we added the entire Darktide folder to the exceptions of Avira antivirus. Obviously, no changes by doing that.
Mission Name (If Applicable):
every mission
Platform:
Steam
Player ID:
Steam ID: 355373260
Approx. Time of Issue & Timezone:
[11/19/2022 3:00 PM] [CET]
Reproduction Rate:
Constant (100%): I havenāt seen a mission go smoothly so far.
Upload Supporting Evidence:
- see logs below
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload darktide_launcher.log:
darktide_launcher.log (322.6 KB)
crash_dump-2022-11-19-13.08.58-842377fa-8f54-4a06-ba70-b6d95082c15d.dmp (979.2 KB)
- see other console logs below -
Edit:
Connection: ipv4. Italy. 28 mbit/s download, 2.8 up. Ping 30-50. No previous issue playing every other online game (one above others Vermintide 2).
Same errors even with VPN!
Changing DNS donāt affect anything.
Edit2: 20th november
Iām attaching also todayās laucher log (we tried VPN, worker threads, DLSS, ā¦):
darktide_launcher.log (413.0 KB)
EDIT:
adding every console log of 19th and 20th nov.
console-2022-11-19-07.19.50-85ede31d-5d0b-4dc1-a0d8-26e4d2764571.log (48.9 KB)
console-2022-11-19-10.54.41-a4b03dc6-87f0-47ab-9cc0-7e61e74446a6.log (416.9 KB)
console-2022-11-19-13.08.58-842377fa-8f54-4a06-ba70-b6d95082c15d.log (18.7 KB)
console-2022-11-19-13.11.57-eaedbab2-5d43-4aa6-baac-e3b487e0b66a.log (546.0 KB)
console-2022-11-20-08.21.55-85df3f88-5e6a-44b1-82f7-08b8446f76f1.log (218.2 KB)
console-2022-11-20-08.51.45-ad6dfe5f-11a8-4f50-a7d2-a04033c99cde.log (203.3 KB)
console-2022-11-20-09.09.44-c5f99fdd-2e45-4e28-9a04-bbdef1789cfb.log (175.8 KB)
console-2022-11-20-10.17.37-4062b81d-e5b9-4b1f-ac91-5e9a8cc4ec32.log (19.2 KB)
console-2022-11-20-10.19.27-277c9fa9-5db2-4655-badd-ca2f48f16c9e.log (164.4 KB)
Sparklight, Arizona, US
Issue Description:
Disconnect from mission with Disconnected from server: internal_error at seemingly random points multiple times in a mission.
I sometimes get shown the same error in the hub area and it takes me to the character selection screen but it doesnāt seem as frequent.
Steps to Reproduce:
- Play any mission as Veteran Sharpshooter
- Load into the mission (past the ready-up screen)
- Disconnect at seemingly random times. It doesnāt seem to matter if Iām in combat, melee combat, out of combat, no enemies visible etc.
- Hit the reconnect button and rejoin the game within 30 seconds of being disconnected. Goto 3.
Reproduction Rate:
Constant (100%)
(Disconnects are brief but I have played 5/6 missions so far and had at least 2 disconnects in each)
Platform:
Steam
Player ID:
Steam Profile URL
Connection:
Three (5G home hub) playing in the UK using IPv4
Approx. Time of Issue & Timezone:
11/19/2022, 15:35 GMT/UTC
Upload Console Log:
console-2022-11-19-15.10.56-72f9f74e-7d28-4665-b4f3-32bfe2049c55.log (254.8 KB)
P.S. I hope this helps identify what is happening because Iāve been really enjoying the game