Internal_Error
Server Disconnect
This has never gotten better. Is there any fix someone out there has found? Never played a single round yet in days.
1 Like
Guysā¦im so sorry to repeat myself, but even after the hotfix is impossible for me playing, nowā¦itās okay that is a BETA, but like this after spending 40 euro for this game and do not have even the possibility to play with itā¦seems a jokeā¦pls fix this problemā¦i know you are working hard on all the problemsā¦but like this half of the people can not play at the game they pay for itā¦
Still the Internal_ Errorā¦what this mean???
I also payd for playing early, not being stuck in a loading screen for 3 days
1 Like
Issue Description:
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Steps to Reproduce:
- Try to log in as any character
- Cannot connect to severs in any regard. I have tried several times over several days and suddenly I cant play the game at all.
Platform:
Steam
Player ID:
tmanfoo1
Approx. Time of Issue & Timezone:
Over several days and times. Screenshot of when the logs appear will be included.
Upload Console Log:
console-2022-11-19-01.14.13-47db0949-8742-4ce9-88e2-a2437b7c6d81.log (58.9 KB)
console-2022-11-19-02.49.24-955c9f51-0162-4749-b2d2-ef6e2880432b.log (74.8 KB)
console-2022-11-19-16.42.12-14e6fecd-6434-4ca2-97bd-fc43a440fe70.log (44.0 KB)
Existing reports may be merged here, to help us keep track of the issues being reported.
Iām still getting the Internal_Error I just hope this gets sorted out soon, I have been looking forward to this game for Months, and can only repeat training stuff.
1 Like
Only fix for me so far has been vpn, trying to use any fix I see, unable to connect eathernet cord to pc so I cant try the one where I switch off wifi, best of luck and good work.
Well today I was finally able to get connected to a game. I couldnāt finish it though. I kept getting the internal_error and reconnecting over and over and over again, until I got a remote disconnect message and was totally booted.
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Issue Description:
Random Disconnect (Internal Error)
Steps to Reproduce:
Happens every mission 5-6 times atleast
Mission Name (If Applicable):
All
Platform:
Steam
Player ID:
Grundhelm
Approx. Time of Issue & Timezone:
All times, every mission
Reproduction Rate:
Constant 100%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
- Any time trying to load into the game at character select after completing or after skipping the introduction quest line I am presented with disconnected from server: internal_error
Platform:
Steam
Player ID:
Adacus - Steam Community :: Adacus
Approx. Time of Issue & Timezone:
11/19/2022, 09:50 AM PST
Attempted to load in and closed out of the game immediately after receiving the error. Should hopefully be close to the last thing in this log
console-2022-11-19-17.47.16-3f8d098c-9c50-4b1f-aeae-0cfb2c3d9701.log (53.1 KB)
Hello,
Exact same problem here. But just wanted to give some precision about my situation.
I play on 4G connection and actually have some trouble with other games like that (ex: MW2) maybe it could help.
Issue Description:
Crash Report (If Applicable):
NA
console-2022-11-19-18.10.52-017bf1c2-e6d8-4ed2-afd0-9d7d2a9baed6.log (82.4 KB)
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- attempt to load in character
- Observe Internal Error
Platform:
Steam
Player ID:
Approx. Time of Issue & Timezone:
19/11/22 18:26 GMT
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Just had a happy accident of sorts that may help. Long story short, game had been connecting fine, cat got tangled up behind the computer and broke my network cable, my PC defaulted to wireless and I didnāt realize and I started getting internal_error repeatedly. I was checking my network settings to see if I could figure out what was going on when I noticed the wireless was on but the hardline wasnāt, eventually replaced the network cable and it connects again.
My Steam Deck also gets a constant stream of Backend Errors and Internal_Errors, it was able to do the tutorial mission once and I havenāt been able to get it back on since. I tried both my regular wireless and 5G and they both have the same problems.
So apparently at least for me with my Netgear R7350, I can only connect with a physical network cable.
I have wifi 500Mb/s, and no problem with othe products, but darktide - internal_error
solution, wired internet 
I also joined a friendās party in game before watching the inquisitor cutscene. I wonder if that may be something that caused
the āinternal_errorā.
comcast
Issue Description:
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Steps to Reproduce:
Created new character and skipped prologue, gets internal_error when trying to load into the hub.
Platform:
Steam
Player ID:
Steam Id: 76561198004440032
Approx. Time of Issue & Timezone:
2022-11-19-20.42.00
Upload Console Log:
console-2022-11-19-20.42.00-8a863901-3545-40ad-89dc-fe979792d860.log (37.3 KB)
- Press the Windows key + R
- Enter %appdata% within the search input and select āOKā
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
I tried about 4 times yesterday with either handshake error or internal_error every time. At no point could i connect to the hub from ācharacter selectā.
I have Avast antivirus installed. When i switch their free vpn on it works perfectly. When i switch it of it fails every time.
I tried both WiFi and cable. Nothing changed here for me.
Having the internal_error as well.
Running over Ethernet to my switch then to my router that goes over a fibre 1G modem.
Affects both myself and partner running on different computers.
Reset all devices (computers, switch, router, modem) and get the same error.
Will drop constantly during games. Seems to be related to how many other people are also playing, as during peak times like 6pm PST on Thursday, or most of the afternoon to night on Friday it was unplayable.
DNS or VPN changes nothing. Sometimes I think it gets better and I only get a single disconnect in a game, but quickly after it becomes unplayable again.
I never had this issue in the previous beta, so not sure what changed. God I really want to play this game, so if anyone has any other recommendations I am all for testing.
Is this going to be fixed soon. After the prolog, I can not play the game. Restarted the game, restarted the PC, made a new character, not reinstalling the game.
Keep getting this over and over, and when I do start the cutscene after finishing the ābasic trainingā the game crashes and I send a report in.
āDisconnected from server, internal errorā
sad that yall had us pay 40 bucks to beta this game, yall should of made it an open free beta and then paid for the game. I might refund and not even try this game out even though I was looking forward to it. Your marketing team needs some workā¦
My issue is the internal_error, it looks like this!
Platform:
[Steam/Microsoft Store]
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Manitoba, Canada
Approx. Time of Issue & Timezone:
November 19, 2022. 7:45PM - Central
console-2022-11-20-01.10.29-60b8d5d5-da78-4acc-a2d5-d898a24555a6.log (35.2 KB)
Crash Report (If Applicable):
KNOWN ISSUE: internal_error
Steps to Reproduce:
Simply by playing the game
Platform:
[Steam]
Player ID:
J-L
Approx. Time of Issue & Timezone:
[11/20/2022, 00:39:53.518] [UTC +8]
Upload Console Log:
darktide_launcher.log (59.5 KB)
console-2022-11-18-00.58.04-071fdd5b-f2dc-42d2-8011-5999c67c5313.log (584.9 KB)
console-2022-11-18-02.10.49-63bb073c-3b33-4cb6-b402-f267cf467e7a.log (77.5 KB)
console-2022-11-19-16.39.53-1e334d3a-78bf-43d2-abb7-04c4b97227e8.log (525.3 KB)