(OLD) KNOWN ISSUE: internal_error / Error Code: 2007

Still not working
console-2022-11-29-07.02.18-dff6a5cd-c863-4543-9585-257a33fb2685.log (62.4 KB)

Check the pinned messages from Julia mate

“THIRD POTENTIAL FIX NOW LIVE on the experimental branch for players impacted by internal_error (Error Code: 2007). Already have the experimental branch selected? You might need to restart the Steam client for the download to initiate. PLEASE READ THE INSTRUCTIONS BELOW FULLY! THANK YOU. Open the Steam client Right-click Darktide in your Steam library Select ‘Properties’ Select ‘Betas’ Enter the password cTYPtKTsfMDsLHAV Select ‘Check Code’ Select the ‘None’ dropdown, and experimental - Expe…”

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No change for me, most recent patch and still getting 2007 errors

console-2022-11-29-10.47.48-dc78f6bd-42da-4205-9c08-7cf98a8abeb8.log (122.6 KB)

will add though, connection to servers is much faster now, even though its still err 2007’s disconnecting it again. Amazon servers right?

Does anyone else in here with error 2001 have insanely long loading times at the initial page and when loading into the lobby?

Im with same problem, brother. LOOOOOOOOOOOOOOONG LOAD. But now i can play without VPN!

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Steps to Reproduce:
Log in as Psyker, that is all


Player ID:
[Steam ID: 76561198164291262/Steam Profile URL/Truetree4]

Approx. Time of Issue & Timezone:
[11/29/2022, Between 12:30 & 13:00
Logs.zip (91.8 KB)

Issue Description:
After starting the game and choosing a character, the game displays “Error 2007” during loading and returns to character selection. I did some digging, and it seems the game has problems recognizing which network adapter to use. Leaving all my network adapters enabled, the game displays error 2007. Disabling every network adapter except my internet connection, the game displays error 3001. After that I tried re-enabling all network adapters and installing Proton VPN - which fixes the issues and the game starts normally. Maybe Proton VPN gets the game to use its network adapter and makes it work “by force”?

Steps to Reproduce:

  1. Have multiple network adapters enabled in Windows
  2. Start the game
  3. Choose a character
  4. Game displays error during loading to the Morningstar and returns to character selection menu

Mission Name (If Applicable):


Player ID:

Approx. Time of Issue & Timezone:
Happens since [11/21/2022, 08:00PM] [CEST]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Upload Console Log:
Console log #1 - All network adapters enabled (error 2007):
console-2022-11-22-16.40.57-1fee3f1d-4d57-45a0-8986-42d60862d005.log (31.4 KB)

Console log #2 - Only internet connection adapter enabled (error 2007 / 3001):
console-2022-11-22-16.42.32-b5cdf617-9193-4d78-857a-17b24ae9a5f2.log (33.8 KB)

Console log #3 - All network adapters enabled + Proton VPN connected (game works, no error):
console-2022-11-22-16.47.44-7f85f134-391c-4a63-8865-bf2871cd66ad.log (50.2 KB)

Upload darktide_launcher.log:
darktide_launcher.log (636.0 KB)

Yesterday i played 5 or 6 missions without discon on experimental build. It was a good day

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@FatsharkJulia :wave: thanks for all the experimental builds to help get connections more stable. There still seems to be a problem for a group of players, myself included, and I was wondering if there was any hope of the problem being fixed on launch?

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So, is this going to actually be resolved for launch? The game was pretty much unplayable for me last night, was getting this error every 2-3 minutes. Strongly considering a refund at this point.


TBH I highly doubt it will be, I was getting it right up to maintenance.

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Well, the game has literally been unplayable for me from October to now. I am so excited for the potential of this game, but this feels like another botched launch. So many gamebreaking bugs, crashes and optimization issues will clearly still be present tomorrow.

Two key frustrations right now:

  1. MANY reported this very issue back in October and we were ignored. Literally no response. No efforts were made to fix this crazy server issue for 1 month. They finally identified it as a unique error last week and have put up a couple of patches which has resulted in widespread crashing for many, including me.
  2. So many others have made massive progress in this game before it launched. I am now way behind many people. How frustrating to both miss out and be left behind as a pre order customer.

I am waiting until evening if there will be any progres. If not - refund it is. No launch day for me.

I’m chasing for updates on this. In the mean time, I’ve created a new Topic for this particular error for release, which can be seen below:

I’ll be closing this and posting anything new to :arrow_up: .

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