(OLD) KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Playing as Ogryn (Skullbreaker) then one try as a Preacher
  2. Randomly crashes on me throughout the game

I have changed all of my settings to low so it wouldn’t affect the CPU. Frames were capped at 60, CPU usage was 6% GPU was 24%. Ragdolls set minimum, scatter was 30, everything else was low and still random crashes at random times. I have a CPU: Intel(R) Coreā„¢ i5-8400 CPU @ 2.80GHz but runs at 3.7GHz. I even bumped up the Worker threads from 3 to 4. All drivers are up to date. I have Task manager and GeForce Performance Overlay up and monitored the CPU and GPU. Closed off all other applications and still crashes. I can play Wow and Warzone at the same time with no issues. So I’m not sure.

Mission Name (If Applicable):
Any mission

Platform:
Steam

Player ID:
HeresWalsh

Approx. Time of Issue & Timezone:
[11/19/2022, 17:00 PM] [Brisbane Australia]

Reproduction Rate:
Often (<75%) - Constant (100%) I have spent 9.5hrs play time and only level 7 on my Ogryn.

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

console-2022-11-19-06.22.29-b6a9fb73-4dca-4673-8cd1-c78ccf82319e.log (126.3 KB)
console-2022-11-18-04.45.53-69898f9e-fb19-40b6-98a8-8560c2d97845.log (305.8 KB)
console-2022-11-18-04.04.32-5e80bb60-5ac4-472f-ab42-2f24ec63f5f0.log (196.9 KB)
console-2022-11-18-03.49.58-abe6370e-1488-45c6-bebe-21fea27604df.log (94.6 KB)
console-2022-11-19-06.56.42-a8385871-7b97-4421-8dad-d5b043e10496.log (125.5 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (556.2 KB)

Yep it seems 1 thread fix the issue. Bad side is i play with 30-60 fps…with a rtx4090 x)

GUID: f7c87e65-c8e2-43f0-95b4-ff95b55fdb07
Log File:
Info Type:


I can play through the Tutorial normally without a Problem and than after im done and the Cinematic comes it instantly crashes. I cant play on any character its always crashing in the same Cinematic.

Mash escape to get past that and you’ll be able to play.

tried that already didnt work

I have crashed 34 times so far.

Here are the most recent 5 dumps and codes. Most of them were in the same match.

GUID: 62d98691-8c39-4149-ad0e-7bd772f33b25
GUID: 38ee6677-3943-4ff2-9a16-c7fec3b73530
GUID: 71664346-d805-459e-b67a-ea6c748b7bf4
GUID: a66e5776-6316-4f1e-84d9-a615471678b7
GUID: fc234fb5-2343-4c6c-9f85-1d187d307a5b
crash_dump-2022-11-19-15.49.08-fc234fb5-2343-4c6c-9f85-1d187d307a5b.dmp (880.5 KB)
crash_dump-2022-11-19-17.20.04-a66e5776-6316-4f1e-84d9-a615471678b7.dmp (778.8 KB)
crash_dump-2022-11-19-17.31.36-71664346-d805-459e-b67a-ea6c748b7bf4.dmp (880.1 KB)
crash_dump-2022-11-19-18.23.18-38ee6677-3943-4ff2-9a16-c7fec3b73530.dmp (786.0 KB)
crash_dump-2022-11-19-18.28.31-62d98691-8c39-4149-ad0e-7bd772f33b25.dmp (799.0 KB)

My game crashes at random times.
GUID: 1ffc001a-3611-443c-bb0c-f6fb32a02168
Log File:
Info Type:

GUID: 6e5ff97f-6b64-4eec-986c-156789e82061
Log File:
Info Type:

GUID: 2a7c80dc-f9de-4fa8-96b5-16a4c238f22e
Log File:
Info Type:

All the fixes mentioned, no DLSS, Thread at 1. They don’t work for me.

Hopefully they’ll fix all those crashes, otherwise peeps will be mad/refunding. Cheers.

Game crashes at random
GUID: a6e3219a-01ca-44fe-8aa5-315b6a49f2a6
Log File:
Info Type:


Is this lining up with GPU crash? Tried all recommeneded fixes - nothing works

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

GUID: 44123072-079f-4428-9f2d-9d02a799babb Log File: Info Type: ----------------------------------------------- ----------------------------------------------- [Crash Link]: crashify://44123072-079f-4428-9f2d-9d02a799babb

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

Watching cutscene after completing first training mission

Mission Name (If Applicable):

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/19/2022, 15:40PM] [GMT]

Reproduction Rate:
darktide_launcher.log (331.9 KB)
console-2022-11-19-15.42.16-b1579b2b-cab7-4cc2-b788-e5e9999f7507.log (48.3 KB)
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

Hi! please help… I simply can’t play

Issue Description:
Every single game I play, it crashes. Tried around 6 times
Playing vermintide 2 perfectly, just in case

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
GUID: 231a45c0-4524-4f89-935d-04248154a8c0
Log File:
Info Type:


Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play as Zealot (my only character)
  2. Select mission
  3. Start playing
  4. After… less than 10 minutes, crash

Mission Name (If Applicable):
Tried assasination, espionage and strike

Platform:
Steam

Player ID:
Steam ID: soth78

Approx. Time of Issue & Timezone:
[11/19/2022, 22:02] [CET]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
Can’t have any, it simply crashes on random locations

Upload Console Log:
console-2022-11-19-20.53.21-231a45c0-4524-4f89-935d-04248154a8c0.log (101.3 KB)

Upload darktide_launcher.log:
darktide_launcher.log (174.1 KB)

Other logs, just in case…

console-2022-11-19-16.37.02-b2a45a31-4f60-4a5e-b150-eb132d31d4ef.log (93.5 KB)
console-2022-11-17-20.46.01-5ad71ee4-5b37-4950-a9ef-6267c0aa22d8.log (296.8 KB)
console-2022-11-17-20.36.19-392e588c-7912-4b39-8df9-d1b36c32244c.log (33.5 KB)

console-2022-11-19-20.00.44-f3b2dbc7-e0da-4940-9165-dc3622d81bcc.log (114.0 KB)
console-2022-11-19-16.42.00-c7ef6d74-6fc6-4b21-b438-e038bc332832.log (52.8 KB)

Just attempting to collect some more information for our developers. Could you let us know using the poll below if any of these options have helped in reducing or resolving your crashes?

  • Capping FPS
  • Lowering ā€˜Worker Thread’ Count
  • Disabling DLSS
  • Lowering Overall Video Quality
  • Changing Window Mode
  • NOPE

0 voters

1 Like

Issue Description:
Games crashes at various stages with all 4 character archetypes, including any prologue videos and gameplay, during visits to Psykanium, during matches (at least once per match but sometimes up to 3 times per match).

Crash Report (If Applicable):
These crashes happened within the same hour:

GUID: c34a09b2-60cb-4764-89ce-61813fe14d4f
Log File:
Info Type:


GUID: e5d68f89-a428-4642-8d8e-84e20c2f33cf
Log File:
Info Type:


GUID: 9eb26fde-d62a-4e6d-866f-66188ddff36c
Log File:
Info Type:


GUID: 71f62efa-d249-4f7d-a3cf-31e69a27162e
Log File:
Info Type:


GUID: a4199fbc-c5e9-43b8-b141-83e198bcf38e
Log File:
Info Type:


GUID: 28b531f1-4e66-4cc4-ba0f-f07890442611
Log File:
Info Type:


GUID: d494d10e-c7fc-4914-97ae-5983a0fde78c
Log File:
Info Type:


GUID: 25c3864d-027a-4533-80bc-5634b9709f53
Log File:
Info Type:


GUID: af3272cb-7ab4-438a-8dba-6a910f80f6e4
Log File:
Info Type:


GUID: 27b62e3b-f473-49fe-b1ee-7ee2e8501594
Log File:
Info Type:


GUID: 72e182b1-1a56-401d-b1e9-597dfbe19efd
Log File:
Info Type:


GUID: 66b3562c-bd01-438f-bfa2-c664a740e367
Log File:
Info Type:


Steps to Reproduce:
N/A: Games always crashes

Platform:
Steam

Player ID:
Steam ID: Steam Community :: [CAL] Khirlan

Approx. Time of Issue & Timezone:
11/19/2022, 06:00PM EST

Reproduction Rate:
Constant (100%)

Attempted Mitigations:

  • Checked file integrity on Steam

  • Uninstall and reinstall game

  • Performed clean installs of Nvidia gpu drivers and Visual C++ 2019

  • Removed GPU overclock

  • Undervolting GPU

  • Overclocking GPU

  • Running game with Windows 7 compatibility mode

  • Disabling AMD SMT

  • Lowering thread count progressively all the way down to 1 thread count

  • Lowering graphics quality to the lowest settings

  • Capping FPS to 60; 120

  • Uncapping FPS

System Info:

  • OS: Windows 11 Pro (64 bit) Version 22H2 OS Build 22621.819
  • Processor: AMD Ryzen 7 3800X 8-Core Processor
  • Memory: 32 GB RAM
  • Graphics: NVIDIA GeForce RTX 3080ti (Drivers 526.98)
  • DirectX: Version 12
2 Likes

console-2022-11-19-19.11.44-e75fa4a8-6a73-42b7-a989-618152867d08.log (98.7 KB)
console-2022-11-19-19.31.41-a35903b4-834f-48ea-87af-34ec5473c8d6.log (349.2 KB)
console-2022-11-19-20.28.39-2cef2870-6dfc-4a72-879d-972931630091.log (187.9 KB)
console-2022-11-19-21.11.40-dda3fa8d-a786-457e-bdcb-b90ca51936ce.log (124.9 KB)
console-2022-11-19-23.58.01-4cbcc66b-a8f5-47d2-ade7-14336c209cb4.log (113.8 KB)
console-2022-11-18-22.38.01-44845995-e598-43df-aa0f-953a1a4c98d3.log (127.8 KB)
console-2022-11-18-22.46.51-c28a6398-3654-45bb-a5f2-49939ddc2bbb.log (122.3 KB)
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console-2022-11-19-02.44.41-d9cc3fe5-e160-48b5-9a9d-b1e9c86ae7d7.log (1.6 MB)
console-2022-11-19-13.05.56-60119945-55d7-4fec-9b84-ce88f22b6bf5.log (20.2 KB)
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console-2022-11-19-13.14.25-9c6dbd60-a418-4c97-ad4b-8f6c4b0e2247.log (109.1 KB)
console-2022-11-19-13.27.43-a55bc8c4-82cb-42c0-a0c6-cecf0e79ef2d.log (63.0 KB)
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console-2022-11-20-16.45.51-7040e662-bb4a-4f02-9258-bbcb3f9e41fc.log (114.0 KB)
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console-2022-11-20-21.12.11-9b6fffd7-7ac5-4aac-8eaf-29ae6f7c96d7.log (342.3 KB)
console-2022-11-20-22.17.01-55913109-193f-43b9-ac55-9fb126664534.log (115.3 KB)

1 Like

Want to note, out of everything here and in my original post, only capping FPS to 30 (not 60, not 120) actually stopped / fixed my crashing.

GUID: ecc084a1-a908-4659-bd63-921cefcb4357
Log File:
Info Type:


Maybe a solution for Ryzen-CPU (for me Ryzen 9 3900XT): I had a lot of crashes, nearly every 10 minutes.

  1. After updating CPU driver with the automated driver tool via amd.com the game crashed only once in one mission instead of 5 times.

  2. After changing from fullscreen to borderless windowed mode there was no crash so far.

So maybe try these two steps. The game runs a lot smoother too after updating cpu drivers.

By the way GPU is Geforce RTX 3080 with the newest drivers 526.98, updating GPU-drivers did not help at all. I think the CPU is the problem here.

I have a 3080, i5 12400F, 16gb ram, ssd. The game ran fine in closed beta. When I bought it and started playing it would crash every mission or two. Did everything in the guide. Set everything to lowest. Lately it crashes every 30 seconds or so. Hopefully will be fixed soon! Game isnt playable now for me obviously. I have dozens of crash reports, here’s the latest.

GUID: 95f95a1c-5e51-4534-8247-421b17337b0d
Log File:
Info Type:


GUID: 00e61762-9776-493d-b03b-203ba5a4b6d8
Log File:
Info Type:


I have similar hardware and have tried the same things. Got the same results. Only thing that solved it was lowering worker thread to 1 but then it runs very poorly.