Crashing consistantly a few minutes into the game

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

GUID: a30ff535-0cde-412b-b9cf-143c4d0fd8ca
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Stand in the morningstar hub for a few minutes as the Zealot
  2. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
smutie940

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
07-03-2023 08:16 +1GMT

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant 100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2023-03-07-07.15.36-09be837c-0e98-4426-bfc2-cbcf59942836.log (37.7 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    Is not in the folder

I have also tried running the experimental beta, but it doesn’t help

2

GUID: 346e696a-b6a9-4bc5-9ba7-a559aa3c570b
Log File:
Info Type:

GUID: cc155db4-f651-4466-8f9d-2952b89d6282
Log File:
Info Type:

GUID: 2d7e368f-5fee-456c-972b-5e01d6d022f0
Log File:
Info Type:

3

This is unfortunately a complicated issue and much of the required crash data is missing, which is an issue in itself that we need to resolve.

Could you see if anything here is able to help?:

Failing that, I’m happy to help you with a refund. Sorry about this.

4

I have tried everything on the list and I still get very consistant crashes…
Been troubleshooting for 5 hours or so trying different stuff :frowning:

I’ld like to ask for a refund @FatsharkJulia

5

Try using ChatGPT to solve your issue. This is how I solved my crashing after no help from Fatshark. Copy/paste your crash logs (from darktide_launcher) into ChatGPT.

Proof it worked for me:

ChatGPT
ChatGPT1001×315 54.4 KB

1 Like
6

No problem, could you DM me the URL to your Steam profile please?