KNOWN ISSUE: Penances Not Awarded After Disconnection/Crash, Despite Appearing in Steam Achievements

I was finishing a match today and the as the rewards were shown at the end of the mission. The game servers seemed to go down and the above reward did not complete for some reason.

So, the game did not register the helmet reward.

1 Like

I have this issue too, same exact steps where the issue happened. So now we are stuck with permanently bugged 7/7 penance until fixed.

i got same issue with different penance (cliffhanger) it even shows completed on steam and 20/20 in darktide

Ive got the same issue

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
I did not receive my reward for โ€œMind over matter: As a psykinetic complete atleast one mission of each typeโ€ upon completion and getting past the reward screen. its now stuck at 7/7 in my penances and i cant receive it even redoing the mission that i was missing. Same applies to โ€œInquisitorial recruitโ€ penance.
Crash Report (If Applicable):

Error Displayed (If Applicable):

Steps to Reproduce:

  1. I was playing a mission, completed the penances
  2. got through the rewards screen
  3. got backend error on the load screen and DCโ€™d. got back in the game to find penances not completed and bugged out

Mission Name (If Applicable):
Chasm Logistratum

Platform:
Steam
Player ID:

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/23/2022, 18:20PM EST

Reproduction Rate:

Upload Supporting Evidence:


console-2022-11-23-15.35.43-aa0c5eb1-31b8-415a-8de5-e5b5b6d41d27.log (236.2 KB)

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select โ€˜OKโ€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select โ€˜OKโ€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (396.0 KB)

@FatsharkJulia When I was online last night, I noticed one had unlocked the Helmet, but itโ€™s still not working for me. As I can also see there are many that are also experiencing the same issue. What is the current update on this, do we need to create new characters to get this unlock?

I also checked just now, and no unlocks still.





console-2022-11-24-11.17.40-7a3db83e-ba64-48d8-802b-faf999de4e90.log (62.5 KB)
Steam Community :: Zaj](Steam Community :: Zaj)

Hi Julia,
Same thing for me on Deadeye penance, did it last night but missed mission end due to server issues.

Iโ€™ve tried multiple times this morning to re-run the penance but doesnโ€™t update during either the mission itself or mission end.

Profile URL: Steam Community :: Nebrii

Issue Description:

About Game Achievements: Cliffhanger: As the Psykinetic, kill 20 enemies within 2 seconds by knocking them off a ledge using your Ability.

I have completed this achievement, and the โ€œobtained achievements and costumesโ€ also appeared in the game, and steam also showed that they were completed. However, after I logged in the game again, both achievements and costumes did not exist, and the quantity prompt showed 20/20. I tried to make this achievement again and failed to succeed.

Platform:

Steam

Player ID:

[CatBwBruos/Steam Community :: CatBwBruos]

Approx. Time of Issue & Timezone:

[11/23/2022, 11:00PM] [LON]
Uploading: image.pngโ€ฆ
Uploading: bug1.pngโ€ฆ

Name of Penance:

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
[23/NOV/2022, 5:13pm] [UTC +1]

Upload Console Log:
console-2022-11-23-15.48.21-72dec173-4647-41a4-a457-5e7f383d3a0b.log (199.8 KB)

Was playing darktide as the zealot, and managed to get Abhor the Mutant complete. The server later in the same map disconnected us. When I checked I had the penance removed even though I saw the unlock for it in game. Now I am currently in the state where I have the steam achievement unlocked, but I cannot get the penance to unlock even after repeating the criteria for the penance. I currently am unable to get the unlockable armor for that penance as well

UPDATE: I was able to unlock the penance after repeated attempts

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


Issue Description:
Iโ€™ve gotten the โ€œOn Overwatchโ€ penance but not the reward.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play any mission as Veteran (Sharpshooter)
  2. Complete the match without taking any melee damage
  3. Game freezes, get achievement and get stuck on loading and task manager out
  4. Re-launch the game and โ€œOn Overwatchโ€ penance is not completed

Mission Name (If Applicable):

X

Platform:
[Steam]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/18/2022 13:38 PM CEST]

Reproduction Rate:
???

Upload Supporting Evidence:


Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select โ€˜OKโ€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

console-2022-11-18-12.30.30-286131d6-7f08-4bf7-857c-d0dabd9dc8d6.log (63.1 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select โ€˜OKโ€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

darktide_launcher.log (179.6 KB)

The penance for killing 5 enemies with the last round in a gun activated but I crashed in the mission I got it in and have not been able to get the penance despite meeting the criteria in later missions.

I managed to get the penance โ€œAbhor the Mutantโ€ but the game disbanded the party due to some error and took it away, I have the achievement on steam but not in game. Iโ€™ve also managed to repeat this penance about 5 times already but with no success on the penance completing, Iโ€™m convinced its glitched at this point. It was achieved November 17 2022 at 10:36PM the mission closed due to the error shortly after.

In game ID: Kelverian

Steam ID: Steam Community :: Kelverian


I have completed the preacher penance to throw grenades at snipers at least three times now, and even though I get the popup in the corner, when I get back to the Mourning Star itโ€™s not complete.

Steps to Reproduce:
N/A

Mission Name (If Applicable):
N/A

Platform:
Steam

Player ID:
evil_noodles

Approx. Time of Issue & Timezone:
11/20/2022

Reproduction Rate:
Unusual (?)

Upload Supporting Evidence:
N/A

Upload Console Log:
Today is attached as I cannot remember when it happened.
console-2022-11-20-15.08.34-d448f83a-d194-4707-a686-39692abf6267.log (711.8 KB)
console-2022-11-20-17.20.48-72c61b42-8db0-4387-83e2-2c3f3bd782d0.log (168.6 KB)

Upload darktide_launcher.log:
darktide_launcher.log (347.9 KB)

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


Issue Description:

I just completed warp battery on heresy since it isnโ€™t tracking my malice attempts. Itโ€™s showing 300/300 seconds but I havent recieved the reward.

Steps to Reproduce:

We lost mid mission right around the time I hit 300 seconds. I wasnโ€™t watching by the second but it was probably within a few.

Mission Name (If Applicable):

Platform:

Steam

Player ID:

76561198068549417

Approx. Time of Issue & Timezone:

7:16 pm EST

Reproduction Rate:

Once

Upload Supporting Evidence:

Upload Console Log:

console-2022-11-20-21.35.27-a2a25e0d-8610-470b-86c6-6433ad20f158.log (991.7 KB)

Upload darktide_launcher.log:

darktide_launcher.log (162.6 KB)

Just did it again, heresy difficulty, mission failed much farther after completion this time and still no reward or notification.

Met criteria again, but no unlock attained.

Issue Description: Unlocked the โ€œAbhor the Chargerโ€ achievement on Steam but it didnโ€™t count towards the penance.

Steps to Reproduce:

  1. Play as Zealot
  2. Queue into the match with 3 other friends
  3. Find a lone Mutant
  4. Beat it down enough so you can kill him with special
  5. When mutant starts to charge, use your dashing special, deal a killing blow with melee attack.
  6. Finish the match
  7. Achievement pops up after loading back to the hub area

Platform:
[Steam]

Player ID:

Approx. Time of Issue & Timezone:
[11/19/2022, 12:11AM] [GMT+1]

Reproduction Rate:
Once

Upload Supporting Evidence:

Upload Console Log:
console-2022-11-18-21.40.37-e6f01874-5982-4a38-a869-1ab0cef13729.log (80.6 KB)

Upload darktide_launcher.log:
darktide_launcher.log (300.1 KB)

Did the match finish correctly? Were there no connection issues or crashes during it? Most of the time this issue happens itโ€™s because you did the thing (which steam registers the moment you do it) but the game fails to properly communicate it to our servers.