KNOWN ISSUE: Out of Memory Crashes

Yobiraion · November 28, 2023, 8:07pm

Today my game crashed 5 times all of which happened while I was browsing my VAST inventory.

This is why I’ve also made this thread;

By giving us materials for removing purple/orange items from our inventories they basically fix the problem once and for all because people are incentivized to (1) upgrade blue gear and (2) to remove purple/orange gear that is not “best in slot”

gpkgpk · November 28, 2023, 8:30pm

Hey your error seems to differ from the Lua_heap others and msyelf are getting, your log shows

 <<Crash>>Page allocator 'page_allocator' failed allocating 572850176 bytes, total 1100939264, last error: `The paging file is too small for this operation to complete.
`, error code: 1455

Assertion failed `ptr` at `D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\foundation\memory\page_allocator_win.cpp:230` in function `stingray::PageAllocator::allocate_vmemory`
<</Crash>>

Hunch: Did you change the Windows Page File setting from “System Manage” to something manual?

dithyrab · November 27, 2023, 10:26pm

GUID: b734d7eb-e5ff-40f9-8ca0-e1ac67158d4a
Log File:
Info Type:

Harridas · November 30, 2023, 1:13pm

console-2023-11-28-17.02.48-bc5b42b1-a872-4ee5-8501-55c9cb8893f8.log (1.4 MB)
crash_dump-2023-11-28-17.02.48-bc5b42b1-a872-4ee5-8501-55c9cb8893f8.dmp (964.1 KB)
darktide_launcher.log (798.3 KB)

console-2023-11-28-20.05.55-69b84d32-5ee7-40ac-90f9-5eee00bc39f9.log (1.7 MB)
crash_dump-2023-11-28-20.05.55-69b84d32-5ee7-40ac-90f9-5eee00bc39f9.dmp (956.7 KB)

Nurax · December 2, 2023, 4:52am

Issue Description:
Was in the crafting menu for about 10 minutes consecrating items, then the Fatal Error occured.

Crash Dump:
crash_dump-2023-12-02-03.03.01-acc6d1be-fa9b-4e7e-8bad-d3133112f36a.dmp (1.2 MB)

Platform:
Steam

Player ID:
76561198215171657

Console Log:
console-2023-12-02-03.03.01-acc6d1be-fa9b-4e7e-8bad-d3133112f36a.log (1.5 MB)

darktid_launcher.log:
darktide_launcher.log (1.1 KB)

xeonzs · December 7, 2023, 10:45pm

Having this as well, second time it happend, very unlikely to actually be out of memory.
This time it happend and now I can’t launch the game anymore.

Specs:
Case: be quiet! PURE BASE 500DX Black
Mobo: ASUS ROG STRIX Z790-F Gaming Wifi
CPU: Intel i7-14700K (E-cores disabled, undervolted to 1.25)
RAM: 96GB DDR5 @ 6400 @ 32-38-38
GPU: ASUS TUF nVidia RTX 4090
OS: Windows 11 Pro 64bit
Monitor: Alienware AW3423DWF 34" QD-OLED (3440x1440@100hz@10bit)
Drive: FireCuda 530 4TB NVMe PCIe4 M.2 SSD
Cooling: Be Quiet! Dark Rock Elite
3x Be Quiet! Silent Wings 3 120mm as front intake
1x Be Quiet! Silent Wings 2 140mm as rear-rear exhaust
Mouse: Logitech G502 Hero
Mousepad: Trust GXT 752 Medium
Keyboard: Logitech G413
Headset: HyperX Alpha S 7.1
Microphone: HyperX Duocast

Things tried:
Disabling all overlays and background apps
Setting threads used in launcher to 1/6/max minus 1
Disabling undervolt
Disabling mods
Verifying game files
Deleting fatshark folder in Roaming.

Turra · December 10, 2023, 11:54pm

Issue Type (Required):

Error - Out of Memory
1st crash: <<Crash>>HRESULT: 2147942414 = E_OUTOFMEMORY

Issue Description (Required):

After i game i went into the inventory to check out the weapon i got from the mission.
Then the crash happened.

The crash caused my screen to go black and then into sleep mode after briefly showing “No input is detected”.
After i restarted the monitor i got the screen back…

I’ve never experienced such a crash before, ever.
Not in this game nor any other game, this was a first.

EDIT: It happened again, twice.
Both 2nd & 3rd time this crash happened i did the following:
Started Darktide → Selected character → loaded into the Mourningstar (the hub) → opened my inventory.

2nd time this crash occurred, the inventory opened, and i navigated my inventory to the new Mk XIV Revolver and pressed the key to see the weapon details.

3rd time this crash occurred the crash happened when i opened my inventory.

Background processes:

1st Crash occurrence: The first time this crash happened i didn’t have any unnecessary processes running in the background.
- idling at 4/15,9GB
2nd & 3rd Crash occurrences: I had a few Firefox webpages and one excel sheet up.
- idling at 10,2/15,9GB

How to reproduce

If you want to recreate this Crash/ERROR “on demand”, simply start a few processes to make sure you have 5GB or less available when running the game.

If you want to recreate this Crash/ERROR when you have 10GB or more available you have to either:

Leave the game running for 2hrs or more, then play at least three full games to the end.
Actively play the game for at least 2hrs.
2.1. I’ve had “OUR OF MEMORY” Error’s before, but they didn’t have this effect. Anyhow, i have noticed that “OUT OF MEMORY” Error’s are most likely to occur after 3 to 5 game sessions.

.log-file TSTAMP when Crash happened (23:29:24.499).

<<Crash type>>memory<</Crash type>>

This ERROR occurs a lot, but it doesn’t seem to be related to this specific Crash.
23:28:55.587 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/weapons/player/melee/trails/shovel_trail_01

This was after the Crash occurred.

23:29:15.345 [Lua] <<crashify-property>>mission = hub_ship<</crashify-property>>
23:29:15.345 [Lua] <<crashify-property>>circumstance = default<</crashify-property>>

[PC] PC Specifications:

AMD Ryzen 7 5800X3D 8-Core Processor (3.40 GHz)
16GB DDR4 3666Mhz RAM.
Graphics card: NVIDIA GeForce RTX 3070 (DirectX 12.1, 8032MB)
- Driver version: 54584 Hardware Accelerated GPU scheduler: true

Monitor 0 (5120x1440): left=0 top=0 right=5120 bottom=1440

Volume for path ‘E:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries..\bundle’ is on SSD

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Unusual (<25%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

First console logs and crash dumps:
console-2023-12-10-18.31.31-28931b62-77ee-4bb8-975c-5b17e153a588.log (941.6 KB)
crash_dump-2023-12-10-18.31.31-28931b62-77ee-4bb8-975c-5b17e153a588.dmp (1.0 MB)
darktide_launcher.log (849.2 KB)

Second console logs and crash dumps:
Crash Link:
crashify://d8bc8e58-a1ea-47e4-ba70-fe66357a113a
GUID: b63710ca-7f08-4ed9-ac18-358c8eac72e9
console-2023-12-11-11.23.22-b63710ca-7f08-4ed9-ac18-358c8eac72e9.log (71.7 KB)
crash_dump-2023-12-11-11.23.22-b63710ca-7f08-4ed9-ac18-358c8eac72e9.dmp (1.3 MB)
darktide_launcher.log (900.3 KB)

Third console logs and crash dumps:
GUID: b63710ca-7f08-4ed9-ac18-358c8eac72e9
console-2023-12-11-11.40.22-d8bc8e58-a1ea-47e4-ba70-fe66357a113a.log (61.1 KB)
crash_dump-2023-12-11-11.40.22-d8bc8e58-a1ea-47e4-ba70-fe66357a113a.dmp (1.4 MB)
darktide_launcher.log (951.3 KB)

GPU info when Crash/ERROR occurred the 2nd & 3rd time:

The above picture shows that it could be the VRAM that causes the Crash, but it seems unlikely.
Because i can reproduce the crash consistently by simply leaving a few Firefox webpages open in the background.

RAM usage when Crash/ERROR occurred the 2nd & 3rd time:

The above picture shows that it’s most likely the RAM usage that causes the Crash.

Fourth console logs and crash dumps:
GUID: 19d21c96-efad-4851-90e8-e6a47a4a4c03
Crash Link:
crashify://19d21c96-efad-4851-90e8-e6a47a4a4c03
console-2023-12-11-12.10.32-19d21c96-efad-4851-90e8-e6a47a4a4c03.log (59.4 KB)
crash_dump-2023-12-11-12.10.32-19d21c96-efad-4851-90e8-e6a47a4a4c03.dmp (1.2 MB)
darktide_launcher.log (1002.6 KB)
GPU info when ERROR occurred the foruth time:

RAM usage when the Crash/ERROR occurred the fourth time:

It looks like to me that it’s pretty clear now that the RAM is what’s causing the Crash.

MarxistDictator · December 11, 2023, 12:12am

Yeah how inventories were stored seems to have changed because I can’t avoid this even with mods disabled (oh god is that ever soulless). Like 3 games and it usually crashes in a load screen. But I guess we have traction since last update, I no longer have to use task manager to close the game when it happens.

Turra · December 11, 2023, 12:24pm

This crash doesn’t seem to be related to how the items are stored.

After i managed to recreate this crash/error by simply leaving webpages and other processes running while starting the game and entering the Mourningstar with a character.
It looks pretty clear to me that this error is caused by the game demanding more RAM than what’s available.

The mystery is why this crash even can occur when no background processes are running?
16GB RAM is enough to play the game smoothly at around 60fps on a 49" 5140X1440 screen.

But suddenly the RAM isn’t enough after a few games?
This screams memory leak to me at least.

Tamren · December 11, 2023, 10:06pm

I’ve gotten this crash three times now. Always when I attempt to access something to do with the inventory, such as the armoury, crafting, or the inventory itself. It says I am out of memory but that cannot be the case because my computer only shows 68% RAM usage at the time of the crash, I have 16gb in total so there should be plenty even though I have steam/discord/firefox etc running in the background.

I never had this issue before patch 14.

GUID: c137d489-c805-46e3-b3fb-f5c2022b2566
crashify://c137d489-c805-46e3-b3fb-f5c2022b2566

sergio96 · December 12, 2023, 3:20pm