KNOWN ISSUE: Crash When Playing Missions Back-To-Back

Warhammer 40,000: Darktide Technical Support
1

We have identified a crash that was introduced with the latest update and can occur when playing Missions back-to-back. We are working on a hotfix.

Existing reports may be merged here, to help us keep track of the issues being reported.

3

issue Description:
randomly in hub or trying to connect/ reconnect to game it will CTD with a message out of memory while my pc still having 40% ram left never had an issue with crashing till this patch

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. wait in hub at store or shine it will happen randomly
  2. try to join/ play a mission and it will crash in loading screen or just after loading screen is finished
  3. try to rejoin game and same issue

Mission Name (If Applicable):
N/A
Platform:
[Steam]

Steam Community :: KameradArktis

Approx. Time of Issue & Timezone:
[02/22/2023, 20:40] [eastern]

Reproduction Rate:
Constant

Upload Supporting Evidence:

(DARKTIDE NEW PATCH MEMORY ERROR /LEAK - YouTube)

Upload Console Log:

console-2023-02-23-01.36.44-d8656666-1ce1-4754-839c-3e19bc6b417b.log (47.1 KB)
console-2023-02-23-01.33.32-ae99d92b-64d9-4d09-a9aa-d379641f0016.log (50.3 KB)
console-2023-02-23-01.32.07-4cc114f3-ec50-4b99-ba81-581198e52e53.log (50.1 KB)

Upload darktide_launcher.log:

darktide_launcher.log (625.3 KB)

4

console-2023-02-22-19.51.27-cbcf9949-e474-4b4f-b0ee-e60d5c1e6b17.log (59.4 KB)
console-2023-02-22-19.53.59-270b6ec8-ce89-4701-a4d3-6b1d0b0e1b00.log (51.8 KB)
console-2023-02-22-19.55.51-84ddaf49-ce5c-4fb8-8703-40080448e757.log (75.3 KB)
console-2023-02-22-20.00.26-b1a3733d-0419-49f5-8d9a-c63d0c972459.log (31.2 KB)
console-2023-02-22-20.02.14-47923b40-0c2a-4750-8080-a3bce997132e.log (297.8 KB)

console-2023-02-22-20.30.49-23972c54-3057-4026-b0f1-7047fc6c337b.log (119.3 KB)
console-2023-02-22-20.46.42-45a554ec-c0c8-45b3-826a-0cd6e60bc1de.log (270.5 KB)
console-2023-02-22-21.07.30-cafc4c00-8615-49b2-95d0-31c46f6c5267.log (71.0 KB)
console-2023-02-22-21.25.09-3e2b4423-6436-4e69-824b-6e21e0b6809d.log (57.4 KB)
console-2023-02-22-21.29.47-38311b89-9147-4cae-a1f0-fc06dcd91f90.log (85.3 KB)

5

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
The application quits while loading the Morningstar after the end of the mission. This is after the recent Patch 4. You can load the game and play one mission just fine, but then this problem is encountered, and the game cannot launch again until the computer is restarted.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
No error displayed, returned to game library

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Apply Patch 4 and recent hotfix
  2. launch game and play a mission
    3( after the mission score screen the Morningstar will load and the game crashes there.
  3. something is corrupted at this point and the Morningstar cannot be rejoined until the computer is restarted.

Mission Name (If Applicable):
Any mission

Platform:
[Steam/Microsoft Store]
Steam Deck

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
chinaexpert1

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
2/22/23 8pm PST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
6

PLEASE POST CRASHES AND ERRORS IN THE ‘TECHNICAL SUPPORT’ CATEGORY INSTEAD

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:
randomly in hub or trying to connect/ reconnect to game it will CTD with a message out of memory while my pc still having 40% ram left never had an issue with crashing till this patch
console-2023-02-23-01.36.44-d8656666-1ce1-4754-839c-3e19bc6b417b.log (47.1 KB)
console-2023-02-23-01.33.32-ae99d92b-64d9-4d09-a9aa-d379641f0016.log (50.3 KB)
console-2023-02-23-01.32.07-4cc114f3-ec50-4b99-ba81-581198e52e53.log (50.1 KB)

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. wait in hub at store or shine it will happen randomly

  2. try to join/ play a mission and it will crash in loading screen or just after loading screen is finished

  3. try to rejoin game and same issue

Mission Name (If Applicable):
N/A
Platform:
[Steam]

Player ID:

Approx. Time of Issue & Timezone:
[02/22/2023, 20:40] [eastern]

Reproduction Rate:
Constant

Upload Supporting Evidence:

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2023-02-23-01.36.44-d8656666-1ce1-4754-839c-3e19bc6b417b.log (47.1 KB)
    console-2023-02-23-01.33.32-ae99d92b-64d9-4d09-a9aa-d379641f0016.log (50.3 KB)
    console-2023-02-23-01.32.07-4cc114f3-ec50-4b99-ba81-581198e52e53.log (50.1 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (625.3 KB)
7

my logs from all day trying to run game

console-2023-02-22-19.51.27-cbcf9949-e474-4b4f-b0ee-e60d5c1e6b17.log (59.4 KB)
console-2023-02-22-19.53.59-270b6ec8-ce89-4701-a4d3-6b1d0b0e1b00.log (51.8 KB)
console-2023-02-22-19.55.51-84ddaf49-ce5c-4fb8-8703-40080448e757.log (75.3 KB)
console-2023-02-22-20.00.26-b1a3733d-0419-49f5-8d9a-c63d0c972459.log (31.2 KB)
console-2023-02-22-20.02.14-47923b40-0c2a-4750-8080-a3bce997132e.log (297.8 KB)

console-2023-02-22-20.30.49-23972c54-3057-4026-b0f1-7047fc6c337b.log (119.3 KB)
console-2023-02-22-20.46.42-45a554ec-c0c8-45b3-826a-0cd6e60bc1de.log (270.5 KB)
console-2023-02-22-21.07.30-cafc4c00-8615-49b2-95d0-31c46f6c5267.log (71.0 KB)
console-2023-02-22-21.25.09-3e2b4423-6436-4e69-824b-6e21e0b6809d.log (57.4 KB)
console-2023-02-22-21.29.47-38311b89-9147-4cae-a1f0-fc06dcd91f90.log (85.3 KB)

8

console-2023-02-22-21.35.17-700fc7cf-9b61-4236-a13a-66f06a5b1988.log (91.6 KB)
console-2023-02-22-21.59.36-b6957c2f-ad5a-4159-a5f9-092a2ec13185.log (130.3 KB)
console-2023-02-22-22.29.48-6586a3ab-f9c6-4d3e-a970-913c8b70d538.log (142.8 KB)
console-2023-02-23-01.26.41-81e5fc6a-21c8-4218-a278-7ac1e203f86c.log (73.1 KB)

please help