KNOWN ISSUE: Crash on Mission Start

Warhammer 40,000: Darktide Technical Support
1

We are currently investigating reports of players crashing on mission start.

Existing reports may be merged here, to help us keep track of the issues being reported.

1 Like
3

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:
Game crashes when entering a quickplay queue.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Select quickplay mission
  2. Attempt to enter mission and the game crashes

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Steam ID LordRogalDorn

Approx. Time of Issue & Timezone:
[11/24/2022, 3:15PM CET

Reproduction Rate:
Often (<75%)
3 out of 4 attempts today

Upload Supporting Evidence:
GUID: 3659ce83-505a-4702-bef3-c32e3f9b34e8
Log File:
Info Type:

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-24-14.14.37-3659ce83-505a-4702-bef3-c32e3f9b34e8.log (79.8 KB)
    console-2022-11-24-14.12.08-b768c6e8-df1c-472c-8c9b-986f862cb9b1.log (43.6 KB)
    console-2022-11-24-13.37.13-d1ca18fc-e32d-4579-acb2-4d97f2b26482.log (265.0 KB)

darktide_launcher.log (266.0 KB)

4

Happened again
GUID: 1e0bfd63-308f-4e77-b5aa-4e38f110a7a1
Log File:
Info Type:

console-2022-11-24-14.32.52-1e0bfd63-308f-4e77-b5aa-4e38f110a7a1.log (80.0 KB)

5

Issue Description:
I emedietly crash the second i tried to start a mission and the two times i tried to reconnect.

GUID: 20d44f5a-0210-48f3-afcb-41969c6234cd
Log File:
Info Type:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. start i believe one of the strikes with scriptures and endless hordes

Platform:
[Steam]

Approx. Time of Issue & Timezone:
[03:09PM] [GMT+1]

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-11-24-14.11.40-20d44f5a-0210-48f3-afcb-41969c6234cd.log (42.8 KB)
console-2022-11-24-14.09.59-b00ed14f-898d-4fd9-9ebd-cb3ff2e000e5.log (43.7 KB)
console-2022-11-24-13.29.22-37d4d277-8f8a-4a66-b464-a292b6f0e252.log (198.5 KB)

6

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crashes on load mission graphics.

Crash Report (If Applicable):

[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: df48d9ed-2a5b-4433-88f8-475549dbaa09
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Log in
  2. Run to mission place-thingy
  3. Press E
  4. Autojoin
  5. Group found, switching to load graphics.
  6. Crash.

Mission Name (If Applicable):
Any mission.

Platform:
PC / Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
2022-11-24, 15:12

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
    console-2022-11-24-14.15.53-5b79917f-73eb-44b5-8ed7-395ddd800139.log (83.0 KB)
    darktide_launcher.log (160.5 KB)
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
7

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Hab Dreyko mission crash on load in from matchmaking. Loading screen pops up, then crashes immediately afterward.
Reconnecting to the crashed mission produces same result.

Crash Report (If Applicable):
Can’t see the pinned topic. Assuming this is what’s needed.

GUID: 8c2d0738-0d6f-4d61-aec9-849be605a334
Log File:
Info Type:

[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
No error displayed.
Crashes to desktop.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Select Hab Dreyko Investigation on any difficulty
  2. Click “Play”
  3. Wait for matchmaking
  4. Upon loading screen completion, application will crash to desktop

Mission Name (If Applicable):
Hab Dreyko Investigation

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
11/24/2022, 08:00AM CST

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
None available.

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-24-14.14.10-8c2d0738-0d6f-4d61-aec9-849be605a334.log (155.5 KB)
    console-2022-11-24-14.10.22-6d199d07-8677-4114-8a2f-fd7a8368d5c2.log (91.9 KB)
    console-2022-11-24-14.09.03-a4c72895-9a70-4a54-9ba1-5d017b701d72.log (42.7 KB)
    console-2022-11-24-14.06.27-406f90aa-9d7e-4eed-822a-185714331e8c.log (42.7 KB)
    console-2022-11-24-13.20.48-16f94ac7-1c02-4e79-97f2-225fe844ff26.log (327.8 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (104.9 KB)
8

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):

GUID: 3424994b-2b39-454e-859c-d27c53500cfa
Log File:
Info Type:

Steps to Reproduce:

  1. Play as Psyker
  2. Go to map’s launcher hologram
  3. Start Dreyko map
  4. Crash

Mission Name (If Applicable):
Dreyko live secor

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Duvario

Approx. Time of Issue & Timezone:
[24/11/2022, 17:20 [UTC+3]

Reproduction Rate:
Common (<50%)
A lot of crashes on different maps.

Upload Console Log:
console-2022-11-24-14.24.32-3424994b-2b39-454e-859c-d27c53500cfa.log (80.9 KB)
console-2022-11-24-12.48.58-0cf5a737-9601-42d4-9b09-44cfbd3e3ceb.log (1.6 MB)

Upload darktide_launcher.log:
darktide_launcher.log (842.0 KB)

9

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Well, the days before, everything worked fine. But now when I try to load into the game (over the Mourningstar hub - only way I checked it), I am getting a loading screen (that one where you load into the room, where you see your team mates). During the loading screen, I get a crash and get back to my desktop.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
GUID: 959c18c4-2326-4b3f-8bb2-5feec033bb02
Log File:
Info Type:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Look for games
  2. Get into loading screen
  3. Crash while you are in loading screen

Mission Name (If Applicable):
Doesn’t correlate with missions

Platform:
[Steam]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/24/2022, 15:30PM] [CET]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100% (4 out of 4 tries now)

10

Issue Description:
crash when started a mission and then when i tried to reconnect

GUID: a5607c17-d135-4a7a-ad1b-73b889718d9d
GUID: d6ad791f-5f20-4661-95e5-2f4554658be1

Platform:
[Steam]

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-11-24-14.46.36-a5607c17-d135-4a7a-ad1b-73b889718d9d.log (88.2 KB)
console-2022-11-24-14.49.15-d6ad791f-5f20-4661-95e5-2f4554658be1.log (44.3 KB)

Upload darktide_launcher.log:
darktide_launcher.log (684.9 KB)

11

Hello,

Same error here. Log files attached
console-2022-11-24-14.38.59-043ca90e-7742-4e62-a99a-9158377673b7.log (78.5 KB)
console-2022-11-24-14.42.30-43841559-3436-43c5-a221-a7a318032211.log (79.6 KB)
console-2022-11-24-14.45.45-334cc24e-0162-48d7-a8a8-11f5d4ffad2b.log (82.2 KB)

Thank you

12

Entering queue via quick play, level 20.
Match makes fine, during “Deploying to” *** that it crashes.

GUID: f700d09f-e41a-4b2d-aa21-a55652a8db25
Log File:
Info Type:

13

i reported the bug, but found something that migh’tve caused it…im not sure. earlier i tried to join quickplay, but i increased the difficulty from 1 to 2. it crashed. i restarted and started a quikplay, but this time i didnt adjust the difficulty. it launched fine and i played the mission. afterwards, i noticed that went i went back into the mission select screen that the quickplay difficulty had been set back to 1. so the mission i had just completed was on a difficulty of 1. i raised it up to 2 and bam…it crashed again. not sure if that helps. thanks for all you do!

14

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
GUID: 45e63370-7673-49bc-8243-1b79bf45ee18
Log File:
Info Type:

Issue Description:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Navigate to the medical station before Burnside
  3. Crouch-slide into the dumpster next to the blue and white Tertium sign
  4. Get stuck

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
15

Everytime I try to que up for

Hub Dreyko: Transit Hub HL-16-11 “Chasm Terminus”
Mission: Investigation

It straight up crashes the game it let me rejoin the lobby but no luck …
multiple tries too crash report below.

GUID: 3d8f54ab-b758-4c05-b6b8-ef0f93134db8
Log File:
Info Type:

16

This should now be resolved!

18

It’s not.

19

Issue Description:
Game crashes when entering a quickplay mission.

Steps to Reproduce:

  1. Select quickplay mission
  2. Attempt to enter mission and the game crashes

Mission Name (If Applicable):

Platform:
Xbox on PC

Approx. Time of Issue & Timezone:
12/31/2022, 9:00 PM EST

Reproduction Rate:
100% 6 of 6 attempts over two days.
Including before and after updating video card drivers and deleting shader cache.

console-2022-12-30-02.47.22-292c5111-ecaa-48c9-9115-9f73428f64af.log (438.3 KB)
console-2022-12-30-03.50.43-3bd3640f-77af-4604-bb19-6097821f5b83.log (128.7 KB)
console-2022-12-30-04.14.53-e9890871-30e4-4ade-a2b7-672aa0630931.log (130.3 KB)
console-2023-01-01-01.42.21-10f06eec-835b-43e8-b47d-5c70185722a4.log (139.9 KB)
console-2023-01-01-01.56.25-95fec192-b622-433e-9d8f-f5f7d4095869.log (48.1 KB)

GUID: ef3d1ee4-e61d-4f80-98ab-17ae096ca899
Log File:
Info Type: