KNOWN ISSUE: Login Service Outage, Resulting in Backend Error on Launch

Ass End error.
This is happening more and more often.

Is this what you guys are getting as well?

This is a bummer :<

removed steam numbers

01:13:43.344 error: [Backend]
{“message”:“# REDACTED’ not a valid key=value pair (missing equal-sign) in Authorization header: ‘Steam
REDACTED # again’.”}
01:13:43.361 warning: [Lua] WARNING [ErrorManager] Error “SignInError”
stack traceback:
scripts/managers/error/error_manager.lua:32: in function ‘_log_error’
scripts/managers/error/error_manager.lua:139: in function ‘report_error’
scripts/managers/data_service/services/account_service.lua:110: in function <scripts/managers/data_service/services/account_service.lua:101>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
[string “./mod_loader”]:388: in function ‘update’
[string “./mod_loader”]:434: in function <[string “./mod_loader”]:433>
, message: {
__locals = "
[1] x = Backend error:
Code: 403
Description: {“message”:“‘REDACTED’ not a valid key=value pair (missing equal-sign) in Authorization header: ‘Steam REDACTED’.”}
Traceback:
<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
[string “./mod_loader”]:388: in function ‘update’
[string “./mod_loader”]:434: in function <[string “./mod_loader”]:433><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:81
@scripts/game_states/game/state_title.lua:622<</Promise Context>>;
[2] (*temporary) = function: 0x049bfa80;
[3] q = table: 0x003fae60; i = 1; obj = table: 0x014e0fe0;
[4] dt = 0.016666699975805; t = 9.8977603553848; async = function: 0x0263cb90;
[5] self = table: 0x00017cd0; dt = 0.016666699975805; network_is_active = false; t = 9.8977603553848;
[6] self = table: 0x00092660; dt = 0.016666699975805; t = nil;
[7] self = table: 0x00085470; dt = 0.016666699975805;
[8] dt = 0.016666699975805; ",
__traceback = "<>Error in promise resolve

Game Pass player here. I started getting the same error after the hotfix. Earlier today, after a few tries, I managed to log in, but now I seems impossible.

Issue Description:
Trying to log in results in a Backend Error message, “Error Signing In”

Crash Report (If Applicable):

01:18:48.002 [Lua] INFO [PrivilegesManager] Using Xbox Live privileges manager
01:18:48.002 [Lua] <>game_session_id = e0b36622-9ec5-44a0-8a05-4d0d4a7347e4<>
01:18:48.003 [Lua] INFO [AccountManager] Using Win GDK account manager
01:18:48.010 [Lua] INFO [GameStateMachine] [Game] Init statemachine with ‘StateSplash’
01:18:48.010 [Save] Loading default
01:18:48.011 [Lua] INFO [Input Manager] Created a InputService of type [View]
01:18:48.011 [Lua] INFO [ConstantElementLoading] State changed nil →
01:18:48.011 [Lua] INFO [ConstantElementOnboardingHandler] State changed nil →
01:18:48.016 [Save] Load done
01:18:48.214 [Lua] INFO [ScriptWorld] Registering level named: “content/levels/ui/video_view/video_view” with id: 1
01:19:21.183 [Lua] INFO [ScriptWorld] Registering level named: “content/levels/ui/video_view/video_view” with id: 1
01:19:38.186 [Window] Window => inactive
01:19:38.187 [Lua] INFO [Uncategorized] LUA window => DEACTIVATED
01:19:38.283 [Window] Window => active
01:19:38.283 [Lua] INFO [Uncategorized] LUA window => ACTIVATED
01:19:38.285 error: [Lua] ERROR [XboxLive] XboxLiveUtils.user_id(): Missing Xbox Live user
01:19:41.138 [Lua] INFO [GameStateMachine] [Game] Changing state ‘StateSplash’ → ‘StateTitle’
01:19:41.139 [Lua] INFO [PresenceManager] Activity changed splash_screen → title_screen
01:19:41.139 [Lua] INFO [ConstantElementLoading] State changed → StateTitle
01:19:41.139 [Lua] INFO [ConstantElementOnboardingHandler] State changed → StateTitle
01:19:41.324 [Lua] INFO [ScriptWorld] Registering level named: “content/levels/ui/title_screen/title_screen” with id: 1
01:19:41.596 [d3d12 pipeline state] creating pipeline state for #ID[9c617656]
01:19:41.764 [d3d12 pipeline state] creating pipeline state for #ID[9c617656]
01:19:41.928 [d3d12 pipeline state] creating pipeline state for #ID[d6076321]
01:20:07.684 [Lua] INFO [StateTitle] Changing state idle → account_signin
01:20:08.338 [XUser] UserDeviceAssociationChangedCallback() : device Id: 00000000-00000000-00000000-00000000-00000000-00000000-00000000-00000000, old user: 0x0, new user: 0x10ca100000000001

01:20:08.355 [Lua] <>gdk_user_id = 1<>
01:20:08.355 [Lua] <>gdk_gamertag = capaxe93<>
01:20:08.355 [Lua] <>gdk_xuid = 90000031809bc<>
01:20:08.355 [Lua] <>guest = false<>
01:20:09.763 [Lua] INFO [StateTitle] Changing state account_signin → signing_in
01:20:10.342 [Lua] INFO [BackendManager] Got backend_config.json from title storage: {
“authentication_service_url”: “https://bsp-auth-prod.atoma.cloud”,
“title_service_url”: “https://bsp-td-prod.atoma.cloud
}
01:20:10.342 [Lua] <>backend_env = prod<>
01:20:10.342 [Lua] <>auth_platform = xbox<>
01:20:10.927 error: [Backend] {“message”:“‘XBL3.0’ not a valid key=value pair (missing equal-sign) in Authorization header: ‘Xbox XBL3.0 x=14449654548317229424;eyJlbmMiOiJBMTI4Q0JDLUhTMjU2IiwiYWxnIjoiUlNBLU9BRVAiLCJjdHkiOiJKV1QiLCJ6aXAiOiJERUYiLCJ4NXQiOiJ1bzVrazFxLTFmbEpSaWJKcWplM3VjakxsSFEifQ.rhgYNY6Ug8_Fo7PsgkErSGZrjO-PFhLPC8V4-ycHRD6JLiq0bGiJbv6W_6upo1Oh1QFXXYSmNTFftke8k6u38d44hE0oLnzdPa28Vw4ZJNVwI4xBhKmhedOi4-U-ojXSkqP3ZNYs7-MNaQqgfog_eb9sKvGQkQKMjWW6B2d9hveOcIUGw1H_sBUSB7ZCzAhlBPEeoVF3os5LyJ2aw6I1v3WxHRHmZDqh_vx3pT-DW7nw10eId2JQ9UFMRrowTAUvRwYdhgZTF12jdHu8q_Q9_lyQzbv2jIzK3ORlcLxKiAWR_qt5qkQJpyQf4rF61qD10H-V1Fus7_xh0CMuRHLYqw.NIO4KBHM3LftIiP6L603sg.MVvgqMcNPHMadG5-p0lmLOCp9wix9xx96BT6utQZoFhKYnpgWvVA77dd3qT_bXadTr1SB0gBeuAbgFzuCfKBZEAN7IRBu1oJVq9fkv9yekRLhQ5hjcb35D9YCp_AkF_Jt-u5_q62IFjc1Y_qJTrZWBiD6iPJ5OH0wp_CdTTjztj91h33zJfaglvcWMOlD_F0-vt9Ps7XphRyCfq-njQgFe0KUSGiRF5-Lz0CTE5wAb0NazMiTLqQRoRgXsmzs_RLmqw0xqqpCPNhMlZ6stgx3OZEAqVJ2WRw6mDuqH0LVy_lEfROzHIV6QB3blrHDoY30tveiSyG6qvdUHNKzSi7xYsFiVcQoyv8iaPm3pC-wT48w4f8BLRfp9H9nRzTdKkbOP0p9oaXzvW-C1rXnzId_Y-RI3XhjIWs5K86e6v1GDHzu71jwcr04tK08hKmtdzHcYELFEF9LpXsRT4Edf37EbahOe0hcMQe8Cwp-iyEo8zbYPBk01VmveSBFUWf4ripMrAeDjU10cfRuNNOTtixM4Dfo-x7wUs3JQGriZJh1zrQHoY61mIevSbbqurb9JKhc03RNf0ORF0BmYmJjYyNmg-OJ5LxosZvqyjOBht3T6Bwvgb3cP47WmnbgaHpzWTmWFCjFJSgnY6qs80W4mn_xS-epXvchJSbU99V_8WD7XYXrp0cbH8SUR0JANAQyeNC2BdM3lyPYNhPC5Dc8Lb4SKuSq53NCpdnO3W3n3e6gFpZsY6Cl0Iv52PPNAaYCC0emRhjmRwH0cU1gy7A4KNsp6gn4-WuUcTntjhpgldCLiWNeLA2htYqknYUy6c7fBTz1T0gJX1ZRYClpXT5sAF9LMUTHsmL5ryDl_L_ESjZ9xXAkZAh8mOXPFrHe57oBpxDIFClzuZjAs6AYKxDRJxDHsBFiGYpphjZI4tZD2ikF580sQcY118f-tfxAq9fETyyqnqtW9f2M3KiJF_8iLB2CKMUDlG9jZGl-ACHlNNgkPvFTeT1vH9EfwCNXaHE28Kio0n7-0n9-fS-KwbCch7zpOQ-Yc7Gwri34Z8gawpNeiaN9L7BF6JW1twIQaLxBfa9hY7CsFjnGHaHSxwRztJ-2ot5e5qXNnUWxKKzTbkxNzHE2Q2wa47aFX7eHhe-hMFjiw7MU68KbBANr3bKEU_36V8rmWTTrJnGbhv1uqOOMxD0OMco_V6PFfuLz4Sm5TZ45CE-fKrlr5SE5vBeOBb5KMR6EAylomzeuKyFGSGT9rmId7DSsaEzfcwL5ffu2_CNE4SqDZu0W5IYUZ3loAXY6geEO55qxjToRu4eM0eraF8Gmv7m64UeKV1qStLTEh3pVR6cwke9qEbVkDlzjRt1PpcJ0h-M3igh6d7iFH9UnZbs5pZ2099WtHmUhFo3VZTmT392gk5V4y3La28ZvLD-PxEGGiBsXGz_F2WCzBnT9xUXvnGMBSF_MX9hRZyKOVjCUbKZlY7HczFEW35ZLumlIbw8ZO9V0IBmkklYzwMpBpbm0Sx5meEsUYMWWUKFAEV8K-yg7FOCe0E1Jndy2XT6i_TADJgIcNaMNFoILHEaPaVctIp_2uD1Elbk1zWCY_e6wFqe5PZEbf5h3fHc-TlgiBTm29KEUAJwoBZX0wnL2Os2-mK6-24y0RTCbFGIUyTb987vvSJMo7U4IXvov6Uot4CcTjL3YwGXQRmkPFeYgZZnnI5stMR58YT1ORaIdzL57_AhXzauhPYZL6IHBhnQO_Vt8jwJ3hkM6v-Bs7f7MK4.LdIobyi9KOhAmlRSLfDX_A’.”}
01:20:10.944 warning: [Lua] WARNING [ErrorManager] Error “SignInError”
stack traceback:
scripts/managers/error/error_manager.lua:32: in function ‘_log_error’
scripts/managers/error/error_manager.lua:139: in function ‘report_error’
scripts/managers/data_service/services/account_service.lua:110: in function <scripts/managers/data_service/services/account_service.lua:101>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173>
, message: {
__locals = "
[1] x = Backend error:
Code: 401
Description: Could not authenticate with Xbox Live
Traceback:
<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:81
@scripts/game_states/game/state_title.lua:622<</Promise Context>>;
[2] (*temporary) = function: 0x01e6c730;
[3] q = table: 0x02e1c3b0; i = 1; obj = table: 0x02e1e2a0;
[4] dt = 0.016666900026342; t = 83.0121404483; async = function: 0x00831450;
[5] self = table: 0x00114880; dt = 0.016666900026342; network_is_active = false; t = 83.0121404483;
[6] self = table: 0x000845d0; dt = 0.016666900026342; t = nil;
[7] self = table: 0x000806e0; dt = 0.016666900026342;
[8] dt = 0.016666900026342; ",
__traceback = “<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:81
@scripts/game_states/game/state_title.lua:622<</Promise Context>>”,
code = 401,
description = “Could not authenticate with Xbox Live”,
}
01:20:10.944 [Lua] INFO [StateTitle] Changing state signing_in → error
01:20:11.478 [XboxLive] SocialManager event: LocalUserAdded

01:20:11.495 [XboxLive] SocialManager event: SocialUserGroupLoaded

01:20:11.495 [XboxLive] SocialManager event: SocialUserGroupLoaded

01:20:11.495 [XboxLive] SocialManager event: SocialUserGroupLoaded

01:20:11.962 [XboxLive] SocialManager event: PresenceChanged

01:20:12.962 [XboxLive] SocialManager event: PresenceChanged

01:20:12.979 [XboxLive] SocialManager event: PresenceChanged

01:20:12.995 [XboxLive] SocialManager event: PresenceChanged

01:20:13.012 [XboxLive] SocialManager event: PresenceChanged

01:20:13.029 [XboxLive] SocialManager event: PresenceChanged

01:20:13.045 [XboxLive] SocialManager event: PresenceChanged

01:20:13.062 [XboxLive] SocialManager event: PresenceChanged

01:20:13.079 [XboxLive] SocialManager event: PresenceChanged

01:20:13.095 [XboxLive] SocialManager event: PresenceChanged

01:20:13.112 [XboxLive] SocialManager event: PresenceChanged

01:20:13.129 [XboxLive] SocialManager event: PresenceChanged

01:20:13.146 [XboxLive] SocialManager event: PresenceChanged

01:20:13.162 [XboxLive] SocialManager event: PresenceChanged

01:20:13.179 [XboxLive] SocialManager event: PresenceChanged

01:20:13.196 [XboxLive] SocialManager event: PresenceChanged

01:20:13.212 [XboxLive] SocialManager event: PresenceChanged

01:20:13.229 [XboxLive] SocialManager event: PresenceChanged

01:20:13.246 [XboxLive] SocialManager event: PresenceChanged

01:20:13.262 [XboxLive] SocialManager event: PresenceChanged

01:20:13.279 [XboxLive] SocialManager event: PresenceChanged

01:20:13.295 [XboxLive] SocialManager event: PresenceChanged

01:20:13.312 [XboxLive] SocialManager event: PresenceChanged

01:20:13.329 [XboxLive] SocialManager event: PresenceChanged

01:20:13.346 [XboxLive] SocialManager event: PresenceChanged

01:20:13.362 [XboxLive] SocialManager event: PresenceChanged

01:20:13.379 [XboxLive] SocialManager event: PresenceChanged

01:20:13.796 [Lua] INFO [StateTitle] Changing state error → idle
01:20:15.136 [Lua] INFO [StateTitle] Changing state idle → account_signin
01:20:15.521 [Lua] <>gdk_user_id = 1<>
01:20:15.521 [Lua] <>gdk_gamertag = capaxe93<>
01:20:15.521 [Lua] <>gdk_xuid = 90000031809bc<>
01:20:15.521 [Lua] <>guest = false<>
01:20:16.609 [Lua] INFO [StateTitle] Changing state account_signin → signing_in
01:20:16.792 error: [Backend] {“message”:“‘XBL3.0’ not a valid key=value pair (missing equal-sign) in Authorization header: ‘Xbox XBL3.0 x=14449654548317229424;eyJlbmMiOiJBMTI4Q0JDLUhTMjU2IiwiYWxnIjoiUlNBLU9BRVAiLCJjdHkiOiJKV1QiLCJ6aXAiOiJERUYiLCJ4NXQiOiJ1bzVrazFxLTFmbEpSaWJKcWplM3VjakxsSFEifQ.rhgYNY6Ug8_Fo7PsgkErSGZrjO-PFhLPC8V4-ycHRD6JLiq0bGiJbv6W_6upo1Oh1QFXXYSmNTFftke8k6u38d44hE0oLnzdPa28Vw4ZJNVwI4xBhKmhedOi4-U-ojXSkqP3ZNYs7-MNaQqgfog_eb9sKvGQkQKMjWW6B2d9hveOcIUGw1H_sBUSB7ZCzAhlBPEeoVF3os5LyJ2aw6I1v3WxHRHmZDqh_vx3pT-DW7nw10eId2JQ9UFMRrowTAUvRwYdhgZTF12jdHu8q_Q9_lyQzbv2jIzK3ORlcLxKiAWR_qt5qkQJpyQf4rF61qD10H-V1Fus7_xh0CMuRHLYqw.NIO4KBHM3LftIiP6L603sg.MVvgqMcNPHMadG5-p0lmLOCp9wix9xx96BT6utQZoFhKYnpgWvVA77dd3qT_bXadTr1SB0gBeuAbgFzuCfKBZEAN7IRBu1oJVq9fkv9yekRLhQ5hjcb35D9YCp_AkF_Jt-u5_q62IFjc1Y_qJTrZWBiD6iPJ5OH0wp_CdTTjztj91h33zJfaglvcWMOlD_F0-vt9Ps7XphRyCfq-njQgFe0KUSGiRF5-Lz0CTE5wAb0NazMiTLqQRoRgXsmzs_RLmqw0xqqpCPNhMlZ6stgx3OZEAqVJ2WRw6mDuqH0LVy_lEfROzHIV6QB3blrHDoY30tveiSyG6qvdUHNKzSi7xYsFiVcQoyv8iaPm3pC-wT48w4f8BLRfp9H9nRzTdKkbOP0p9oaXzvW-C1rXnzId_Y-RI3XhjIWs5K86e6v1GDHzu71jwcr04tK08hKmtdzHcYELFEF9LpXsRT4Edf37EbahOe0hcMQe8Cwp-iyEo8zbYPBk01VmveSBFUWf4ripMrAeDjU10cfRuNNOTtixM4Dfo-x7wUs3JQGriZJh1zrQHoY61mIevSbbqurb9JKhc03RNf0ORF0BmYmJjYyNmg-OJ5LxosZvqyjOBht3T6Bwvgb3cP47WmnbgaHpzWTmWFCjFJSgnY6qs80W4mn_xS-epXvchJSbU99V_8WD7XYXrp0cbH8SUR0JANAQyeNC2BdM3lyPYNhPC5Dc8Lb4SKuSq53NCpdnO3W3n3e6gFpZsY6Cl0Iv52PPNAaYCC0emRhjmRwH0cU1gy7A4KNsp6gn4-WuUcTntjhpgldCLiWNeLA2htYqknYUy6c7fBTz1T0gJX1ZRYClpXT5sAF9LMUTHsmL5ryDl_L_ESjZ9xXAkZAh8mOXPFrHe57oBpxDIFClzuZjAs6AYKxDRJxDHsBFiGYpphjZI4tZD2ikF580sQcY118f-tfxAq9fETyyqnqtW9f2M3KiJF_8iLB2CKMUDlG9jZGl-ACHlNNgkPvFTeT1vH9EfwCNXaHE28Kio0n7-0n9-fS-KwbCch7zpOQ-Yc7Gwri34Z8gawpNeiaN9L7BF6JW1twIQaLxBfa9hY7CsFjnGHaHSxwRztJ-2ot5e5qXNnUWxKKzTbkxNzHE2Q2wa47aFX7eHhe-hMFjiw7MU68KbBANr3bKEU_36V8rmWTTrJnGbhv1uqOOMxD0OMco_V6PFfuLz4Sm5TZ45CE-fKrlr5SE5vBeOBb5KMR6EAylomzeuKyFGSGT9rmId7DSsaEzfcwL5ffu2_CNE4SqDZu0W5IYUZ3loAXY6geEO55qxjToRu4eM0eraF8Gmv7m64UeKV1qStLTEh3pVR6cwke9qEbVkDlzjRt1PpcJ0h-M3igh6d7iFH9UnZbs5pZ2099WtHmUhFo3VZTmT392gk5V4y3La28ZvLD-PxEGGiBsXGz_F2WCzBnT9xUXvnGMBSF_MX9hRZyKOVjCUbKZlY7HczFEW35ZLumlIbw8ZO9V0IBmkklYzwMpBpbm0Sx5meEsUYMWWUKFAEV8K-yg7FOCe0E1Jndy2XT6i_TADJgIcNaMNFoILHEaPaVctIp_2uD1Elbk1zWCY_e6wFqe5PZEbf5h3fHc-TlgiBTm29KEUAJwoBZX0wnL2Os2-mK6-24y0RTCbFGIUyTb987vvSJMo7U4IXvov6Uot4CcTjL3YwGXQRmkPFeYgZZnnI5stMR58YT1ORaIdzL57_AhXzauhPYZL6IHBhnQO_Vt8jwJ3hkM6v-Bs7f7MK4.LdIobyi9KOhAmlRSLfDX_A’.”}
01:20:16.809 warning: [Lua] WARNING [ErrorManager] Error “SignInError”
stack traceback:
scripts/managers/error/error_manager.lua:32: in function ‘_log_error’
scripts/managers/error/error_manager.lua:139: in function ‘report_error’
scripts/managers/data_service/services/account_service.lua:110: in function <scripts/managers/data_service/services/account_service.lua:101>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173>
, message: {
__locals = "
[1] x = Backend error:
Code: 401
Description: Could not authenticate with Xbox Live
Traceback:
<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:81
@scripts/game_states/game/state_title.lua:622<</Promise Context>>;
[2] (*temporary) = function: 0x02c98de0;
[3] q = table: 0x02e7cb90; i = 1; obj = table: 0x0228ac50;
[4] dt = 0.016736600003716; t = 88.877363447237; async = function: 0x007ae950;
[5] self = table: 0x00114880; dt = 0.016736600003716; network_is_active = false; t = 88.877363447237;
[6] self = table: 0x000845d0; dt = 0.016736600003716; t = nil;
[7] self = table: 0x000806e0; dt = 0.016736600003716;
[8] dt = 0.016736600003716; “,
__traceback = “<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:81
@scripts/game_states/game/state_title.lua:622<</Promise Context>>”,
code = 401,
description = “Could not authenticate with Xbox Live”,
}
01:20:16.809 [Lua] INFO [StateTitle] Changing state signing_in → error
01:20:17.929 [Lua] INFO [StateTitle] Changing state error → idle
01:20:18.954 [Window] Window => inactive
01:20:18.954 [Lua] INFO [Uncategorized] LUA window => DEACTIVATED
01:20:29.610 [Window] Window => active
01:20:29.610 [Lua] INFO [Uncategorized] LUA window => ACTIVATED
01:20:29.613 error: [Lua] ERROR [XboxLive] XboxLiveUtils.user_id(): Missing Xbox Live user
01:20:30.027 [Lua] INFO [StateTitle] Changing state idle → account_signin
01:20:30.627 [Lua] <>gdk_user_id = 1<>
01:20:30.627 [Lua] <>gdk_gamertag = capaxe93<>
01:20:30.627 [Lua] <>gdk_xuid = 90000031809bc<>
01:20:30.627 [Lua] <>guest = false<>
01:20:32.182 [Lua] INFO [StateTitle] Changing state account_signin → signing_in
01:20:32.332 error: [Backend] {“message”:”‘XBL3.0’ not a valid key=value pair (missing equal-sign) in Authorization header: ‘Xbox XBL3.0 x=14449654548317229424;eyJlbmMiOiJBMTI4Q0JDLUhTMjU2IiwiYWxnIjoiUlNBLU9BRVAiLCJjdHkiOiJKV1QiLCJ6aXAiOiJERUYiLCJ4NXQiOiJ1bzVrazFxLTFmbEpSaWJKcWplM3VjakxsSFEifQ.rhgYNY6Ug8_Fo7PsgkErSGZrjO-PFhLPC8V4-ycHRD6JLiq0bGiJbv6W_6upo1Oh1QFXXYSmNTFftke8k6u38d44hE0oLnzdPa28Vw4ZJNVwI4xBhKmhedOi4-U-ojXSkqP3ZNYs7-MNaQqgfog_eb9sKvGQkQKMjWW6B2d9hveOcIUGw1H_sBUSB7ZCzAhlBPEeoVF3os5LyJ2aw6I1v3WxHRHmZDqh_vx3pT-DW7nw10eId2JQ9UFMRrowTAUvRwYdhgZTF12jdHu8q_Q9_lyQzbv2jIzK3ORlcLxKiAWR_qt5qkQJpyQf4rF61qD10H-V1Fus7_xh0CMuRHLYqw.NIO4KBHM3LftIiP6L603sg.MVvgqMcNPHMadG5-p0lmLOCp9wix9xx96BT6utQZoFhKYnpgWvVA77dd3qT_bXadTr1SB0gBeuAbgFzuCfKBZEAN7IRBu1oJVq9fkv9yekRLhQ5hjcb35D9YCp_AkF_Jt-u5_q62IFjc1Y_qJTrZWBiD6iPJ5OH0wp_CdTTjztj91h33zJfaglvcWMOlD_F0-vt9Ps7XphRyCfq-njQgFe0KUSGiRF5-Lz0CTE5wAb0NazMiTLqQRoRgXsmzs_RLmqw0xqqpCPNhMlZ6stgx3OZEAqVJ2WRw6mDuqH0LVy_lEfROzHIV6QB3blrHDoY30tveiSyG6qvdUHNKzSi7xYsFiVcQoyv8iaPm3pC-wT48w4f8BLRfp9H9nRzTdKkbOP0p9oaXzvW-C1rXnzId_Y-RI3XhjIWs5K86e6v1GDHzu71jwcr04tK08hKmtdzHcYELFEF9LpXsRT4Edf37EbahOe0hcMQe8Cwp-iyEo8zbYPBk01VmveSBFUWf4ripMrAeDjU10cfRuNNOTtixM4Dfo-x7wUs3JQGriZJh1zrQHoY61mIevSbbqurb9JKhc03RNf0ORF0BmYmJjYyNmg-OJ5LxosZvqyjOBht3T6Bwvgb3cP47WmnbgaHpzWTmWFCjFJSgnY6qs80W4mn_xS-epXvchJSbU99V_8WD7XYXrp0cbH8SUR0JANAQyeNC2BdM3lyPYNhPC5Dc8Lb4SKuSq53NCpdnO3W3n3e6gFpZsY6Cl0Iv52PPNAaYCC0emRhjmRwH0cU1gy7A4KNsp6gn4-WuUcTntjhpgldCLiWNeLA2htYqknYUy6c7fBTz1T0gJX1ZRYClpXT5sAF9LMUTHsmL5ryDl_L_ESjZ9xXAkZAh8mOXPFrHe57oBpxDIFClzuZjAs6AYKxDRJxDHsBFiGYpphjZI4tZD2ikF580sQcY118f-tfxAq9fETyyqnqtW9f2M3KiJF_8iLB2CKMUDlG9jZGl-ACHlNNgkPvFTeT1vH9EfwCNXaHE28Kio0n7-0n9-fS-KwbCch7zpOQ-Yc7Gwri34Z8gawpNeiaN9L7BF6JW1twIQaLxBfa9hY7CsFjnGHaHSxwRztJ-2ot5e5qXNnUWxKKzTbkxNzHE2Q2wa47aFX7eHhe-hMFjiw7MU68KbBANr3bKEU_36V8rmWTTrJnGbhv1uqOOMxD0OMco_V6PFfuLz4Sm5TZ45CE-fKrlr5SE5vBeOBb5KMR6EAylomzeuKyFGSGT9rmId7DSsaEzfcwL5ffu2_CNE4SqDZu0W5IYUZ3loAXY6geEO55qxjToRu4eM0eraF8Gmv7m64UeKV1qStLTEh3pVR6cwke9qEbVkDlzjRt1PpcJ0h-M3igh6d7iFH9UnZbs5pZ2099WtHmUhFo3VZTmT392gk5V4y3La28ZvLD-PxEGGiBsXGz_F2WCzBnT9xUXvnGMBSF_MX9hRZyKOVjCUbKZlY7HczFEW35ZLumlIbw8ZO9V0IBmkklYzwMpBpbm0Sx5meEsUYMWWUKFAEV8K-yg7FOCe0E1Jndy2XT6i_TADJgIcNaMNFoILHEaPaVctIp_2uD1Elbk1zWCY_e6wFqe5PZEbf5h3fHc-TlgiBTm29KEUAJwoBZX0wnL2Os2-mK6-24y0RTCbFGIUyTb987vvSJMo7U4IXvov6Uot4CcTjL3YwGXQRmkPFeYgZZnnI5stMR58YT1ORaIdzL57_AhXzauhPYZL6IHBhnQO_Vt8jwJ3hkM6v-Bs7f7MK4.LdIobyi9KOhAmlRSLfDX_A’."}
01:20:32.349 warning: [Lua] WARNING [ErrorManager] Error “SignInError”
stack traceback:
scripts/managers/error/error_manager.lua:32: in function ‘_log_error’
scripts/managers/error/error_manager.lua:139: in function ‘report_error’
scripts/managers/data_service/services/account_service.lua:110: in function <scripts/managers/data_service/services/account_service.lua:101>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173>
, message: {
__locals = "
[1] x = Backend error:
Code: 401
Description: Could not authenticate with Xbox Live
Traceback:
<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:81
@scripts/game_states/game/state_title.lua:622<</Promise Context>>;
[2] (*temporary) = function: 0x02101200;
[3] q = table: 0x01248e70; i = 1; obj = table: 0x0124be50;
[4] dt = 0.01666689997403; t = 104.41737914774; async = function: 0x02100be0;
[5] self = table: 0x00114880; dt = 0.01666689997403; network_is_active = false; t = 104.41737914774;
[6] self = table: 0x000845d0; dt = 0.01666689997403; t = nil;
[7] self = table: 0x000806e0; dt = 0.01666689997403;
[8] dt = 0.01666689997403; ",
__traceback = “<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:522: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:94: in function ‘update’
scripts/main.lua:122: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:81
@scripts/game_states/game/state_title.lua:622<</Promise Context>>”,
code = 401,
description = “Could not authenticate with Xbox Live”,
}
01:20:32.349 [Lua] INFO [StateTitle] Changing state signing_in → error
01:20:33.449 [Lua] INFO [StateTitle] Changing state error → idle
01:20:34.644 [Window] Window => inactive
01:20:34.647 [Lua] INFO [Uncategorized] LUA window => DEACTIVATED
01:20:37.923 [Window] Window => active
01:20:37.923 [Lua] INFO [Uncategorized] LUA window => ACTIVATED
01:20:37.925 error: [Lua] ERROR [XboxLive] XboxLiveUtils.user_id(): Missing Xbox Live user
01:20:39.861 [Window] Window => inactive
01:20:39.861 [Lua] INFO [Uncategorized] LUA window => DEACTIVATED
01:20:40.865 [Lua] <>shutdown = true<>
01:20:40.866 [Application] Window signals application exit.
01:20:40.872 [Lua] <>shutdown = true<>
01:20:40.872 [Lua] INFO [GameStateMachine] [Main] Exit statemachine from ‘StateGame’
01:20:40.872 [Lua] INFO [GameStateMachine] [Game] Exit statemachine from ‘StateTitle’
01:20:40.872 [Lua] INFO [ConstantElementOnboardingHandler] State changed StateTitle →
01:20:40.873 [Lua] INFO [Log Internal] Global log level set to: 5
01:20:40.873 [Lua] INFO [Log Internal] Global log level set to: 2
[Log end]

Error Displayed (If Applicable):

**


**

Steps to Reproduce:
Start game, press enter when prompted, receive error message.

Mission Name (If Applicable):
N/A

Platform:
Microsoft Store

Player ID:
capaxe93

Approx. Time of Issue & Timezone:
9:30 PM EST - 10:10 PM EST

Reproduction Rate:
Constant (100%)


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

3 Likes

Broken auth

Your Steam brothers are with you as well with this continued problem.

3 Likes

same here…restarted several times and nothing also tried adding exceptions to antivirus per other posts related to this issue and still nothing.

I’ve not had this issue until today. frustrating…

“hotfix”

THIS IS THE FIRST TIME IVE EVER EXPERIENCED THIS BACKEND PENETRATION ERROR BS

Still dead…
Servers have been down for 6+ hours now…
No one at fatshark has even notice or made a comment.

“live service” my ass… if it was live, there would be someone making sure the servers are not dead every hour or two.

damn! I was getting all excited and getting to level 23, now dead, been playing most of the day without issues.

image

(Was posted half an hour ago)

2 Likes

good to see.
I don’t use twitter, seems like they should also do some damage control on the forum side…

2 Likes

Please be aware that we will monitor all submissions in Network & Connectivity Feedback, however, we will only respond if additional information is required.


Issue Description:
So what do you do when you’ve never had “Backend Error” issues until the recent update/hotfix?

Didn’t know I had to worry about backends outside of work, and this doesn’t even bring me monetary value ; barely more entertainment value than just watching someone else play.

Attempted Solutions:
I’ve done everything in my power besides commit crimes against humanity to resolve this issue.

Platform:
[Steam/Microsoft Store]

PC Specifications:


Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

Issue Description:
Starting tonight I’ve started receiving the error “Backend Error: Error Signing in” Every Time I try to start the game

Up until tonight I had been using an experimental beta version that was provided on the fatshark forums in order to get around a connection error that was introduced when cross-platform play was added. Both that version and the non-beta version give the same error.

Steps to Reproduce:
Attempt to start the game

Platform:
[Steam]

Player ID:
entr0py24 on Steam

Approx. Time of Issue & Timezone:
8:40pm MDT

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

console-2023-07-05-02.39.51-8e638fda-a504-4bab-a0a9-f0f9a35b1cb7.log (29.4 KB)

1 Like

I am having the same issue.

Issue Description:
When logging in to the main screen I get "backend error. This started happening ever sense I started installed Hotfix 1.1.11.

Steps to Reproduce:

Mission Name (If Applicable):
N/A

Platform:
[Steam

Player ID:

Approx. Time of Issue & Timezone:

Reproduction Rate:
Constant (100%)


Upload Supporting Evidence:
GUID: 3224e7d2-a71f-4426-82c5-345dbe9d9665
Log File:
Info Type:


Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

Yeah, making these notices available in some central location would help tons. Twitter isn’t what it used to be and I avoid it now if I can.

Also: I’m having the same issue as others have listed here.

1 Like

Apparently they’re aware and investigating the issue, as per a twitter post (someone linked the reference in the Hotfix post under Announcements, I’m not good at referencing links but you can check it there in the replies).

Yes, I am glad there seems to be a game service status page, however it is unavailable/useless to me if only available via a 3rd-party social media web site login. Never!