KNOWN ISSUE: Keyboard & Mouse Players Presented With Controller UI After Nightmares & Visions Update

Due to a recent change to the controller deadzone setting, those that play with keyboard and mouse but have or have had a controller connected, or an alternate device such as a Razer Tartarus, may encounter an issue in which they’re presented with the controller UI and are unable to progress using their keyboard and mouse.

Firstly…

  1. Is a controller connected?
  2. Are you using a Razer Tartarus?
  3. Are any controllers listed within the Windows Device Manager?

If you’ve answered YES to any of the questions above, disable/disconnect the device for now!

Then…

  1. Re-launch Darktide
  2. Navigate to ‘Settings’ → ‘Controller’
  3. Increase the deadzone value, starting at 0.05, increasing if need be
  4. Save your changes

After making these changes and upon reconnecting any devices you should no longer experience issues.

UPDATE 26/03

Issue Type (Required):

Input Devices (Keyboard, Mouse, Controller, etc.)

Issue Description (Required):

Since the latest update I cannot get into the game without using a controller. I have always used a kb and game pad and they worked great. Even the controller I tested to determine the issue doesn’t work well but, at least I can get into the beginning level with a character. I don’t see any way to turn off the controller. So, I am unable to play the game anymore. I hope you can fix this.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

sukhiap or account on Steam is GabbyHayes

Issue Type (Required):

UI & UX

Issue Description (Required):

Darktide has is locked me in controller prompt on pc cant play.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Issue Type (Required):

Launcher

Issue Description (Required):

I am on a PC, keyboard and Mouse. Always have been and have never used a controller.

This load in greets me with ‘Hold A’ and I cannot skip the cut scene which is no biggie, I suppose, as it is just a couple of minutes of my life. However, when I arrive to the character selection screen I cannot do anything as I don’t even possess a controller to plug in to select one of my characters. Yes, I have verified my files. Any suggestions as to how I solve this would be greatly appreciated!

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

‘britinmadrid’ Steam ID: 76561198090640042

Upload Supporting Evidence (Optional):


Could you share your most recent console log with us, please? :slight_smile:

1 Like

Hello! I’ll try to dig out that report when I am out of my current 3-hour online meeting.

However, following advice from Reddit I did disconnect the Razer Tartarus Pro peripheral which is always connected to my PC, and this solved the problem. To be clear, I always have this controller connected when I play Darktide, including this morning before the patch. Consequently, this is clearly the problem.

All of my Drivers are up to date.

2 Likes

I’ve come here to report exactly this. This N&V patch has broken everything while the Razer Tartarus Pro is connected.

Can’t skip the start cutscene. Can’t get past the Splash Screen.

Issue Type (Required):

Input Devices (Keyboard, Mouse, Controller, etc.)

Issue Description (Required):

After patch i cant select nor move my character .
game think i play on controler.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

Upload Supporting Evidence (Optional):

Hello! Do you have a controller connected, or anything like a Razer Tartarus Pro? Or, alternatively, any programs on your PC that are used for connecting a controller/peripherals other than a KB&M?

i’ve got razor mini analog keyboard and logitech ultralight 2 mouse no other connected input other then this.

Like the Huntsman Mini?:

yes

Could you try a ‘Selective Startup’, and see if the issue persists?:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load Startup Items’
  5. Reboot your PC
  6. Launch Darktide as normal

didnt do the trick unfortunetly .
maybe there is an option to disable controler support from the engine side ?

We’ll look in to it! Could you share your most recent console log with us, please? :slight_smile:

console-2025-03-25-13.15.06-b354466a-7ea2-4d45-9d98-6b32653145c8.log (176.3 KB)
console-2025-03-25-13.11.00-a7b16ff1-af1c-4cff-ae3a-1fa20e0cd3d7.log (91.5 KB)
console-2025-03-25-13.29.17-8eeffe30-d76b-4553-bfc2-34c93aadb73f.log (88.5 KB)
console-2025-03-25-13.25.21-7ba2169c-5c44-4e48-8bb0-8935f34935d8.log (88.0 KB)
console-2025-03-25-13.20.17-030daa18-c7a1-42a6-a0fd-76caa2b71628.log (91.1 KB)

console-2025-03-25-13.07.20-248cd4e7-1fd0-4b18-97fb-ddc6f2f3e813.log (20.9 KB)
console-2025-03-25-13.00.05-dc5d71ec-8b9e-4f8d-8cf0-4e43984ce765.log (161.0 KB)
console-2025-03-25-12.59.25-50975214-dea4-4a64-a94b-c2649a86c315.log (27.6 KB)
console-2025-03-25-12.57.11-051203cc-ae67-4af9-b612-24e135ea5284.log (49.4 KB)
console-2025-03-25-13.08.34-b80e445f-346f-44b9-ac18-a13f1c2e8bad.log (186.8 KB)

console-2025-03-24-18.26.04-c7c2c1a3-49eb-4fa0-be7a-4f7c671a616e.log (1.1 MB)
console-2025-03-25-12.53.24-a23e7ed6-e494-466d-8e0a-41dcc76fda74.log (18.1 KB)
console-2025-03-23-21.33.11-28a829d1-681f-4a27-8eee-055c1cf24f70.log (194.6 KB)
console-2025-03-24-00.00.57-9e227819-787f-46c3-bb27-b17ff9c86c43.log (157.9 KB)
console-2025-03-23-13.41.56-4c6fc5b1-13b2-4331-8762-8bda83625592.log (917.8 KB)

I’ve shared these with the team. :slight_smile:

It’s showing that an Xbox controller is connected:

13:29:38.147 [Lua] INFO [Input Manager] Using input from: keyboard(1), it being the latest having a button pressed
13:29:38.147 [Lua] INFO [Input Manager] Using input from: mouse(1)
13:29:38.164 [Lua] INFO [Input Manager] Using input from: xbox_controller(1), it being the latest having a button pressed
13:29:38.709 [Lua] INFO [Input Manager] Using input from: keyboard(1), it being the latest having a button pressed
13:29:38.709 [Lua] INFO [Input Manager] Using input from: mouse(1)
13:29:38.726 [Lua] INFO [Input Manager] Using input from: xbox_controller(1), it being the latest having a button pressed