KNOWN ISSUE: failed_handshake_timeout / Error Code: 4008

ALors j’ai l’erreur 4008 comme tout le monde, mais moi c’est au moment de rentrer in game … impossible de lancer une game.
Voila j’ai pris un abonnement game pass pour ce jeux et je ne peux même pas y jouer

Failed to join server : error code 4008

Microsoft store (game pass)


Approx. Time of Issue & Timezone:
Everyday , all the time

Console log

Can u tell us what the time to fix this i wait like 4 month now and nothing word steel get code 4008 that was stuipd i never see that at any game i played

Error 4008 occurring for the past 2 months for me. Waiting for “we are working on it ASAP” made me grow a mustache.

I am also having this issue, i have posted twice (incorrectly, i know, i was exceptionally upset at the time) about seemingly co-related issue of error 3001 in approriate thread. This issue was not a thing until one of more recent patches, for sure.
I am playing from Russia, my ISP is PJSC Rostelecom.
Please fix this, i really do want to play the game i have paid for.
I would be inclined to believe that it is my country’s ISPs doing shady censorship/blocking stuff, as they do a lot these days, but then it surely wouldn’t be so selective as to only affect one game specifically.

Issue Description:

Constant error codes 4008, 3001, 9999

Crash Report (If Applicable):

Steps to Reproduce:
Attempting to connect to Mourningstar as any of my characters


Player ID:
Mr Darkly Beard

Approx. Time of Issue & Timezone:
05/03/2023 10:44 AM GMT+5

Upload Console Log:
console-2023-05-03-05.42.05-6055c233-40d7-44e6-91bc-c7574e5c4fcc.log (61.8 KB)

Here is an extra log i just got that by some miracle connected on first try, if that is of any help.
console-2023-05-03-07.34.51-b56846ac-691e-41f5-8c49-23b59d1b8b29.log (56.4 KB)

Extra Edit:
My friend who is into net stuff analysed the logs i had and came to conclusion that my connection keeps cutting off when trying to connect to,, or i time out trying to join anything from that peer.
But some times it routes me towards and it works perfectly.
I also can connect successfully if i use a VPN to connect from US, to AWS-US-West-2, so there is some pathing issue with AWS-EU-West-1.
Supposedly the ips and are both AWS DBs in Ireland.
I also did AWS speed test to even see if my traffic even reaches EU datacenters, just in case, and there were no issues at all.
Hope that might help.

Issue Description:
Cannot join the game post prologue and I am using the PC Game Pass from Microsoft
Edit: I am from Egypt.
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

1-Started the game
2-played the prologue and the training
3- went to the inquisitor and got kicked out
4- tried to rejoin got the same error 4008
Microsoft Store: PC Game Pass

Player ID:

Approx. Time of Issue & Timezone:
05/26/2023 2:31 PM GMT +3

Upload Console Log:
console-2023-05-26-10.56.17-2aba6db9-c259-4871-9fe4-8d167e35364c.log (9.6 MB)

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

This has been happening a lot lately:

Group with friends. Do a mission. Then try to do another mission. Attempt to join/create match, either public or private, doesn’t seem to matter which. Get a “Reconnect to ongoing game session” message. Then get a failed joining server error code 4008. Happens repeatedly and completely prevents us from playing any missions. Sometimes it’s fixed by restarting the game, sometimes not. Sometimes it’s fixed if a different person creates the game, sometimes not. I think this only occurs after we do a mission, not on the first mission, although I’m not 100% sure of that.

Hi Julia! I am from Egypt and I am seeing a lot of Egyptians complaining about the 4008 error and I am seeing no updates, can you provide one as I am already seeing that it is country specific and you already fixed in France ?

Hello Fatshark,
I recently got the new update after not being able to play due to Error Code 4008 for 3 whole months in the “Choosing your Operatives” Area, and was able to FINALLY get to the mission area after so long. Had to leave early due to errands, but when I came back to try again I got the same Error Code 4008 again despite your update and now I am back to not even getting to the mission area. What the hell I thought you fixed this

You thought wrong, sucka