KNOWN ISSUE: Cursor Stuck on Screen

Mouse cursor constantly appears in the middle of the screen as soon as the game is launched.I’ve tried opening and closing chat, typing a message, and closing chat with different buttons. I’ve tried changing video modes restarting the game, cleaning game files, reinstalling, running as admin and the mouse cursor is always there, its getting really annoying.

Steps to Reproduce:

  1. Launch game

Platform:
Steam

Player ID:
Elbusta

Approx. Time of Issue & Timezone:
11/17/2022 (As soon as I launched beta - cursor was stuck from the moment i first launched the game)

Reproduction Rate:
Constant, 100%

Upload Console Log:
console-2022-11-17-18.27.56-6924f2c9-d23a-4744-91bd-75b08861c2f8.log (1.0 MB)

Upload user_settings.config:
user_settings.config (3.1 KB)

I was getting this issue whenever I used backspace to clear out all the letters in the chatbox, but didn’t hit enter to close it, since clearing out all the letters automatically closes the chatbox.

Have had several occurrences of the menu cursor staying on screen in the social hub area after missions. Only way to remove was to restart game.

**Issue Description: Mouse cursor stays on screen when you type something and delete all using backspace

Steps to Reproduce:

  1. Open ingame chat using enter key
  2. Type something
  3. Press backspace key untill you delete everything and text enter field will dissapear
  4. Now mouse cursor will stay on screen

Mission Name (If Applicable):

Platform:
Steam

Player ID:

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

1 Like

For me, I’ve noticed it mainly appears when alt-tabbing, might also happen if I have the chat window open and then it goes to a different gameplay screen. For example, results screen, chatting and getting taken back to players hub.

What I saw is that the cursor would go away after opening and closing the chat window, so it might be related to the chat showing the cursor but never sending the message to hide it again.

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description: as soon as I load up the game the mouse cursor is permanently on the screen which blocks aiming etc.

Crash Report (If Applicable): N/A
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable): N/A

Steps to Reproduce: happens instantly when I load up the game
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable): all missions

Platform: Steam
[Steam/Microsoft Store]

Player ID: steam ID: 76561198116073492
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone: 11/20/2022, 07:30PM GMT
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate: Constant
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

Thank you Fatshark for doing nothing about this bug, we lost a friend who has refunded the game because the game was unplayable with this cursor bug. Real fun …

6 Likes

Issue Description:
Anytime I try to play, my mouse cursor is stuck to the center of my screen, causing issues with aiming and visibility, really distracting and just sort of ruins the experience.
It jiggles around when I move my mouse.

Crash Report (If Applicable): N/A
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable): N/A

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Launch any mission

Mission Name (If Applicable):

Platform:
[Steam]

Player ID:
[Aurianna Komorowski]

Approx. Time of Issue & Timezone:
[11/22/2022, 20:56 GMT+2]

Reproduction Rate:
Constant, 100% every time I start the game.
Upload Supporting Evidence:
Cant send any kind of recording, because all my recording softwares capture the game and not the cursor…
Maybe that information helps though. If I tab out and move my mouse to my second screen.
It is gone from the game.

user_settings.config (3.2 KB)
console-2022-11-22-18.48.46-1134e5d0-6d5e-4134-b5f1-98ef50dc91b3.log (92.5 KB)

Unreal that this Bug isnt fixed. Maybe i should refund the game if its not fixed @ release.

3 Likes

To add, many on steam are responding to those with the issue saying “Alt+Enter twice” and enter twice, and enter backspace. Tested on my game and none work, cursor stays in the middle of the screen or flying around the screen as I move the mouse (after enter backspace). If this works for anyone great, but this is not the solution to the issues many are having with the cursor.

3 Likes

Can we get an update on this it seems to be the most viewed bug on the forum and I’ve heard rumors it’s been a thing since the closed beta? Even if it’s a “we are still investigating” with the new update I’m feeling like its been forgotten about. Your guy’s game is phenomenal just would like to enjoy it as intended.

4 Likes

I hope the prio of this could be increased, specialy as a veteran this is so painful.

3 Likes

Been looking forward to darktide for a while, since announcement. Closed Beta went by and I thought ah whatever it’s such an obvious bug itll be fixed in no times. here we are close to release and this is still not fixed. Im not sure if its due to specific hardware issues or what. But me specifically out of all my friends have been having the most issues. Most crashes, and this mouse bug. I just crashed twice just trying to turn on ray tracing. I couldn’t even open the game yesterday as soon as I load into lobby I crash. This mouse bug which is just like a damn mosquito is the cherry on top.

CPU: Ryzen 7 3700X
GPU: MSI 2060 Super Gaming X
Ram: 32G Corsair Vangence
Motherboard: MSI X570-A Pro

I’ll bet money this bug is going to carry over to full release because it seems the fatshark team just don’t care at all.

1 Like

I’ve noticed this bug occurs whenever I press esc during a cutscene and move my mouse. I haven’t had the issue since I stopped moving my mouse when I skip a cutscene.

Definitely has been

I just had this issue come up for me. Not immediately, but on one of my last missions I noticed the mouse on the screen moving as I panned the mouse around.

My settings are Fullscreen mode. I had noticed that upon a previous attempt at text chat, when I hit Enter my chat didn’t come up onscreen. Possibly related? This inability to chat continued past the round and into the next one. It was then that I noticed my mouse onscreen during play.

I had attempted to alt-tab, tried opening chat and closing, tried quick ping button menu, opening the escape menu and closing, no joy.
console-2022-11-25-09.55.05-a23367e1-33c8-472d-8954-abdbea5a0a8c.log (883.3 KB)

This issue needs to be addressed. Even if it’s a “we are still investigating it” this is an absolutely unacceptable bug that has been mentioned multiple times on reddit, steam, and here. It was in the beta.

I dont care if I have to disable the text chat or whatever. Just get the damn mouse pointer off the screen.

3 Likes

I had the same issue where my pointer was swiping across my screen (not stuck in the middle) What I did was enable “enhance pointer precision” in mouse settings. Then went into my steam file and ran the game as admin under compatibility, and right under that clicked on “change high DPI settings” and enabled “override high DPI scaling behavior”. So far it seems to have worked for me, I hope it does for you too.

Issue Description:
Anytime I try to play the cursor is stuck on the screen, tried every fix reinstalling and validating the cache.

Crash Report (If Applicable): N/A
console-2022-11-26-21.59.20-743ce066-3c6f-4f8f-9b65-ef6e74e36289.log (78.5 KB)
user_settings.config (3.2 KB)

Error Displayed (If Applicable): N/A

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Launch any mission

Mission Name (If Applicable):

Platform:
[Steam]

Player ID:

Approx. Time of Issue & Timezone:
[11/26/2022, 5:55pm EST]

Reproduction Rate:
Constant, 100%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
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