KNOWN ISSUE: Cursor Stuck on Screen

Warhammer 40,000: Darktide Bugs
61

can we get an update on this? its starting to get out of hand. my cursor has been on my screen since the October closed beta test.

62

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
In-Game cursor stuck in the middle of my screen
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam/microsoft
Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

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20221127182300_12560×1440 493 KB

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20221127182304_11920×1080 121 KB

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20221127182314_11920×1080 116 KB

20221127182322_1
20221127182322_12560×1440 173 KB

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (546.4 KB)
63

Issue Description:
Mouse curser always visible.
(Also occurred in the closed beta)

Steps to Reproduce:

  1. Start game
  2. Enter morningstar
  3. courser is visible and wont go away no matter if fullscreen, borderless or window.
  4. this is also the case within missions

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
76561198005788491

Approx. Time of Issue & Timezone:
17:24:48 UTC 24.11.2022

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
I cannot upload since courser is not shown in the steam screenshots etc.

Upload Console Log:
console-2022-11-24-16.31.47-45e734a8-0265-408e-9fd4-f33250f4e06f.log (345.9 KB)
console-2022-11-24-17.19.47-e5f995dd-6f56-4d27-ba3f-4fc58a0bb7c3.log (6.9 KB)

64

Issue Description:
Cursor is stuck on screen in all menus where the cursor is not movable. This includes during the launch splash screens, loading screens, cutscenes, while playing, while aiming, etc.

This will not go away, I’ve attempted every fix mentioned in this thread, no change. To be clear, this is not the same issue as the mouse stuck on the screen after using the chat window, or after alt-tabbing, those are completely separate issues. I can actually force the chat window issue to occur, which makes my mouse move all over my screen while playing instead of being stuck in the center, but nothing will make it dissapear.

Crash Report (If Applicable): N/A

Error Displayed (If Applicable): N/A

Steps to Reproduce:
Launch the game. It is always visible, it never goes away.

Mission Name (If Applicable): N/A

Platform:
[Steam]

Approx. Time of Issue & Timezone: N/A

Reproduction Rate:
Constant, 100%

Upload Supporting Evidence:
Plenty of examples here in other posts, happy to provide specific examples if someone needs them. The supporting evidence would otherwise look like everyone elses screens with the cursor in the center.

65

Hey! I was wondering if you guys could give us an update on this or any indication that you’re working on it? I like this game but since it seems like this error is still going to be present at release I’m going to have to cancel my pre-order. I don’t think it’s unreasonable to expect a game to actually work and be playable if we pay full price for it.

2 Likes
66

Hey @FatsharkJulia

Is there any possible way we could get an update on the potential for a fix on this issue?

This hasnt taken away from my love for the game (70hrs and counting) but the fact that I had to literally train my eyes to ignore a cursor flipping around my screen is kinda silly; especially when playing the Vet.

Any additional information would be appreciated!

Thank you,

67

This can be fixed by closing the chat with “Enter” instead of “Backspace”

68

There are multiple versions of the bug and certainly not a truth for a lot of players. I’ve seen people being able to fix it by opening and closing the chat but certainly not all of them

69

For most people in this thread, this is only a temp solution as the mouse is still flying around the screen as does for me.

70

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:
Cursor does not leave screen or stay in game when playing and will click things on second monitor if not in fullscreen. Only started happening after I changed a graphic setting.
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Open video settings
  2. Enable ray tracing
  3. Bug ensues

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
watch_tower
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/23/22
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
10%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
71

The game is almost unplayable for people who have this bug 100% of the time. Combined with the head sway it is very disorienting.

72

Wasn’t mentioned at all in the community update, but it seems to be fixed in the release version. At least for me.

73

I can confirm with the latest update my issue is now gone

74

Latest update seems to have fixed it, thanks.

75

Also confirming on my end, with the launch day patch my mouse cursor no longer persists. Surprised this wasn’t in the patchnotes, as I feel many players who had this bug will be happy to hear about it.

76

I am currently still dealing with this issue, but I’m on the Gamepass version. Is that one not updated to fix it?

77

I am also still having this issue.

78

For any still having the issue if you can may want to fill out a bug/issue report thing like those above to let the devs know where the issue persists. Maybe there is a common factor.

79

As of the latest update, my previously reported issue is now fixed.

80

This is very much still an issue. Buddy of mine is now not playing it since he’s had the cursor stuck on his screen since the start of the prologue. It is still there after multiple game restarts, a driver update, and full PC restart, followed by a few more game restarts.

Never had to open chat to get it to show up.

Edit: He’s on gamepass, so if it’s fixed in the next patch then that’s good. But unfortunate since Gamepass is still waiting for it.