KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Crashes have gotten even worse for me too since launch…

I can play 4-5 games undisturbed and then all of a sudden start crashing 2-3 times within a same game… It’s completely random and incomprehensible / difficult to replicate.

Be it in game, in a calm area, or during a horde, or waiting in the plane at the end…
Be it in the lobby idling or waiting for a mission to start…
Be it with dlss on, on each and every different setting, or Off…
Be it with RT on, on each different setting, or Off…
Be it with modified workers Thread, various different amounts, or default to full value…
Be it with frames uncapped or locked…
Be it with Video settings on max or on the lowest possible…
Be it on older Nvidia Drivers or newest.

I have literally tried everything I could think of or that has been suggested on the various different forum posts and the game is in a worse state than for the first beta… =(

@Fatshark please help :'/

Still crashing more than ever.
I’m even getting crashes during the train loading, presistently preventing me from actually joining a game now…

Here is an attempt at providing additional information:
Platform:
Steam

Player ID:
MotrEZbA™

Approx. Time of Issue & Timezone:
Morning, Afternoons, Evenings, Weekends and Weeks alike…
Timezone: GMT +1

Reproduction Rate:
Constant (100%)

GUID: 2e69e0d2-28d1-42f1-8ca4-04740a2aae7a
Log File:
Info Type:


Console Log:
console-2022-12-05-09.52.25-2e69e0d2-28d1-42f1-8ca4-04740a2aae7a.log (98.2 KB)

Crash Dump:
crash_dump-2022-12-05-09.52.25-2e69e0d2-28d1-42f1-8ca4-04740a2aae7a.dmp (928.9 KB)

Darktide Launcher log:
darktide_launcher.log (738.0 KB)

User Setting config:
user_settings.config (3.7 KB)

Each crash seems to create following Event Error log in Windows Event Viewer:

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

*The following information was included with the event: *

\Device\Video3
Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Game is crashing out regularly

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

GUID: 7fae6b50-500b-49f5-afa4-932f87a07fdf

Log File:

Info Type:



[Crash Link]:

crashify://7fae6b50-500b-49f5-afa4-932f87a07fdf

GUID: 7a463cf7-9ac9-4d26-9053-2d620296ba8b

Log File:

Info Type:



[Crash Link]:

crashify://7a463cf7-9ac9-4d26-9053-2d620296ba8b

GUID: 1cffe236-ce36-48dc-b5c4-550727430d1c

Log File:

Info Type:



[Crash Link]:

crashify://1cffe236-ce36-48dc-b5c4-550727430d1c

GUID: e881a328-f13e-4c9c-8e3f-4e0feaa06c71

Log File:

Info Type:



[Crash Link]:

crashify://e881a328-f13e-4c9c-8e3f-4e0feaa06c71

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play game
  2. Crash

Mission Name (If Applicable):

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Reproduction Rate:
Often (<75%)

Issue Description:
Crash to Desktop in the middle of the cutscene after Training.

Crash Report (If Applicable):
Error Displayed (If Applicable):

GUID: 41fb42b7-b315-4cdd-a8eb-9f450af157d6
Log File:
Info Type:


Steps to Reproduce:

  1. Start Game
  2. Launch character
  3. Get to Cutscene after training/prologue mission.
  4. Crash after random amount of time.

Platform:
Steam

Approx. Time of Issue & Timezone:
[12/05/2022, 00:11] [CET]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
GUID: 56da2f10-d323-442c-ae6d-0155d50a8d3b
Log File:
Info Type:


GUID: 684e22e6-9679-463d-83be-32be8fc097bc
Log File:
Info Type:


GUID: 0f7c92ad-ac49-4ecf-8536-c3295e0544bc
Log File:
Info Type:


GUID: 41fb42b7-b315-4cdd-a8eb-9f450af157d6
Log File:
Info Type:


GUID: 6599198b-e58f-4827-86da-62718de5c5b2
Log File:
Info Type:


GUID: ae11565b-d898-447e-b5f5-005eb1519be9
Log File:
Info Type:


WORKAROUND:

I noticed I got further and further into the cutscene, the less graphics memory I used. I reduced resolution from original 5120x1440 down to 640x480 - then the cutscene would play through.

Changed the resoltion again after cutscene, and it worked.

When I am crossing the bridge on Silo Cluster 18-66/A, when you need to hold out for the elevator before going to the lower levels, it has crashed the GPU twice. I was casting as i was crossing the bridge as Psyker. Happened on two separate missions on the same map.

Crash Report
GUID: 2f38c80d-a631-43b6-944e-77f2f952c566
Log File:
Info Type:


Steps to Reproduce:

  1. Play Silo Cluster 18-66/A Strike as Psyker
  2. Walking across the bridge as channeling. (Either Brain Burst or Staff)
  3. Crash

Mission Name (If Applicable):
Silo Cluster 18-66/A Strike

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
[12/04/2022, 01:59PM] [PST]

Reproduction Rate:
Often (<75%)

Upload Supporting Evidence:
Looking at the bridge that caused me to crash. Screenshot Link

Upload Console Log:
console-2022-12-04-19.24.07-2f38c80d-a631-43b6-944e-77f2f952c566.log (878.8 KB)

Upload darktide_launcher.log:
darktide_launcher.log (878.9 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Hello,
GPU : AMD Radeon RX5700XT
CPU : AMD Ryzen 7 3700X
32GB of RAM
Ever since the open beta, I am running into this issue :
Complete system Freeze when playing Darktide, I have to restart the whole computer to use it again
Happens regardless of GPU settings, or game settings
Happens with AMD Smart Access Memory on and off, seemingly less with it off
Changing workers threads has no effect on the issue
It’s the only game were it happens, I have no issues on other taxing games like Cyberpunk 2077, or Vermintide 2.
Regards,

Crash Report (If Applicable):
crash_dump-2022-12-04-17.32.50-42a7ecd7-ff8c-4ea7-b75b-f3df7d48f59a.dmp (719.2 KB)

Error Displayed (If Applicable):
From the logs :
17:44:36.889 <>HRESULT: 2289696773 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

Steps to Reproduce:
Play any mission
Complete System Freeze every 2 to 4 games

Mission Name (If Applicable):
N/A

Platform:
Steam

Player ID:
Steam : AlexisFR

Approx. Time of Issue & Timezone:
2022-12-04 17:44

Reproduction Rate:
Common (<33%)

Upload Supporting Evidence:
N/A

Upload Console Log:
console-2022-12-04-17.32.50-42a7ecd7-ff8c-4ea7-b75b-f3df7d48f59a.log (68.7 KB)

Upload darktide_launcher.log:
darktide_launcher.log (245.2 KB)

Random crashes, and weird performance on my end

Issue Description:

Random crashes, once a day, so less often than during the beta

Steps to Reproduce:
Random

Mission Name (If Applicable):
The water silo mission

Platform:
Steam

Approx. Time of Issue & Timezone:
14:00 GMT+1 12/04/2022

Reproduction Rate:
Once a day

Logs
console-2022-12-04-12.16.10-d2e83d4a-01d9-406e-99f7-536ceab9de82.log (270.8 KB)
darktide_launcher.log (378.2 KB)

crash_dump-2022-12-04-12.16.10-d2e83d4a-01d9-406e-99f7-536ceab9de82.dmp (705.4 KB)

i a match, wait about 30 seconds it crashes… this continues for hours on end no fix.
i have a i7-12700fk and a 3080ti…
only way i can get through a match is if i reduce the threads to 1 out of my 20 that i have.
this drastically kills my frames and makes all aspects of this game unenjoyable.
the game is unplayable.

12700k + 3080 Ti… Crash, Crash, Crash… I cant play a single mission without crash no error straight to desktop… AMAZING!!!

Hi @OGwardog

Please provide us with a crash report or console log so we can take a look at this. Thanks!

GUID: b97f7fed-f64e-499d-8380-464cdc58f04c
Log File:
Info Type:


GUID: bd10dd6e-22fc-4187-957f-83fed00adc55
Log File:
Info Type:


GUID: 9a57e393-3729-4ace-860f-4f3e3dacd077
Log File:
Info Type:


console-2022-12-03-00.58.51-9a57e393-3729-4ace-860f-4f3e3dacd077.log (147.2 KB)

I had the same problem which turned out to be caused by an additional Creative Sound Blaster Audigy 5/Rx sound card after removing the card and switching to the built-in motherboard, the freezes and crashes disappeared completely but the sound quality is crap, so it would be good if the developers did something with this problem

console-2022-12-03-01.24.23-27a7698a-d5ad-4423-85e7-9f1f4719519d.log (235.9 KB)

any idea whats going on?

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
cant play a single match without crashing.

Crash Report (If Applicable):
GUID: c1f0d179-af52-4685-89a6-68faf63545ab
Log File:
Info Type:


Steps to Reproduce:
play any map any mission it will crash when a fight starts

Platform:
Steam

Player ID:
OGwardog

Approx. Time of Issue & Timezone:
[12/o3/2022, 10:00AM/] [est]

Reproduction Rate:
Constant (100%)

console-2022-12-03-14.48.11-c1f0d179-af52-4685-89a6-68faf63545ab.log (101.3 KB)

Thousands of people have same issue, we all in same boat bro same error. They have released 3 patches in 3 days to try and help.

really sucks man, had no issues in the beta but once the game released, I can’t play a single match. really hope they can fix this because it’s getting exhausting.

1 Like