KNOWN ISSUE: Backend Error

Issue Description:
Sign in, get error. This started happening after I finished about 80% of a mission with some folks and was suddenly kicked without option to get back into the game…

Steps to Reproduce:
Sign in as thephonypope, get “Backend Error \ error signing in”
This is following up on a High intensity match where I was kicked without option to return to match

Mission Name (If Applicable):
NA

Platform:
Steam

Player ID:
I can’t find what my “player ID” is. my player name is danlewisburns.

Approx. Time of Issue & Timezone:
July 23 2:00-5:00 Eastern time

Reproduction Rate:
Constant (100%)


Upload Supporting Evidence:

Description du problème :
Quand je lance mon jeu via ATI software j’ai tout le temps ce problème.
Je passe par la, car sinon je ne peux pas avoir l’option radeon super résolution
When I launch my game via ATI software I have this problem all the time.
I’m going through this, because otherwise I can’t have the Radeon super resolution option

Nom de la mission (le cas échéant) :
NA

Plateforme :
Steam

ID de joueur :
ID Steam : 76561197973127743

Environ. Heure d’émission et fuseau horaire :
Heure de Paris

Taux de reproduction :
Constant (100 %)

Photo
console-2023-09-03-17.13.42-c0b8254f-4458-450b-a4b7-92969502063e.log (19.2 KB)

Can’t get pass the login screen. Every time i try game gives me Backend Error (Error signing in) message.
Note: Verifying game files fixes the problem but when i log out it immediately returns.

Steps to Reproduce:

  1. I was playing normally then I logout.
  2. Game logout normally but shows CrashReporter.exe
  3. Game gives Backend error all the time.

Platform:
[Steam]

Player ID:
Steam Topluluğu :: hi im Jusca (steamcommunity.com)

Approx. Time of Issue & Timezone:
[09/12/2023, 5:40PM] [+3 GMT]

console-2023-09-12-13.58.00-ebcf06c8-804b-4748-a6a6-c4946697cb8d.log (162.8 KB)
console-2023-09-12-14.26.12-16c6d180-1018-479f-9d00-a751db411507.log (31.9 KB)
console-2023-09-12-07.47.51-7193309b-701f-45e1-87f8-e8e7f9ca5c4c.log (456.5 KB)
console-2023-09-12-11.26.37-717f3705-885b-4f50-862b-385f8f479896.log (316.6 KB)
console-2023-09-12-13.42.47-8afe894c-7b73-4034-a44b-26ab47b2b00b.log (71.6 KB)

Crash Report
N/A

Steps to Reproduce:
After quiting the game for around 2 months, i opened the game through the launcher, and then met backend error when signing in at the very first point.
Living in Mainland China right now, i have to use a vpn (https://uu.163.com/) to access the Asian server, which worked pretty good in my past 500+ hours. No other anti-virus software were run on my computer except for the windows defender. While i met the backend error my roomate accessed to the game successfully so i don’t quite believe this will be an isp problem.
I have applied several mods before to improving my experience about the game (although I didn’t this time, these are:
darktide_mod_framework
animation_events
true_level
numeric_UI
IME_Enable
Numeric_UI
scoreboard
show_cjk_glyphs

all mods can be found on Nexusmods.

Platform:
Steam

Time
09/22/2023, about 0:00 AM GMT+8

Console log
console-2023-09-21-16.12.35-7ae8a0a3-f88c-434b-b95b-6172a10b51d0.log (47.3 KB)

for player id, i assume that the steam url should fit in this category
steam url: Steam Community :: 桐生战兔

Hi, I have purchased the game just today, constantly getting Backend Error. Tried surfing the net, tried with and without vpn, with and without anti-virus, any advise?

Is anything going to be done soon as a fix for this?

Visions of nostalgia ahead, therefore be wary of Vermintide 2.

Any progress about this issue? It is so annoying to constantly verifying integrity all the time to just to log in.

Steps to Reproduce:

  1. Unable to pass on the login screen.

Platform:
Steam

Player ID:
Machine (34398171)

Approx. Time of Issue & Timezone:
This issue has been present since the early days of the game’s release.

Additional description
The anti-virus program used is Windows Defense.
I can’t change the router’s settings here because I don’t have permission.

console-2023-10-13-02.39.50-c2158389-5ccf-4bc7-9591-f47fe024d507.log (124.5 KB)

So any update on what to do?

Bumping this thread, I also have this issues as of today / this morning. I am using Steam. Tried verifying game files and rebooting router without luck.

Rebooting PC etc also no luck. Would love if this issues is fixed soon. I cannot play the game at this point.

Same issue here, played ~5 hours ago just fine, and now I can’t login

console-2023-10-14-14.48.22-c39f03c9-c871-4b93-91fc-931bea0f2605.log (18.7 KB)

Currently having the same. Happened a couple of days ago. It randomly cleared up then. Now again this morning.

Same issue - Location UK

Just bought the game and cannot access due to Back end Error. I reside in Quebec, Canada if that means anything. How is this an issue? smh.

I tried this thought it was going to work as no backend error turned up, but it just crashed

Issue Description: Can’t get past the Inquisitorial Clearance page → press Space and just get a text box that has Backend Error on it

Your Region & Name of ISP: OCE/NZ & Spark

Name of Anti-Virus/Firewall Being Used: ESET

Platform:
Steam

Player ID:

[PC] Upload Console Log:

console-2023-10-05-00.23.38-5c8e8223-8e39-4261-b7eb-f3683f47e980.log (465.3 KB)

Issue Description: Can’t get past the Inquisitorial Clearance page → press Space and just get a text box that has Backend Error on it

Your Region & Name of ISP: Europe (France) // Free

Name of Anti-Virus/Firewall Being Used: Windows Defender

Platform:
Steam

Player ID: Sign In

console-2023-10-26-11.20.01-fd341fbe-9045-46ae-9678-f95aad91ab44.log (59.4 KB)

Issue Description: Can’t get past the Inquisitorial Clearance page → press Space and just get a text box that has Backend Error on it. This has happened since the latest update. Worked fine before.

Your Region & Name of ISP: Europe (Dutch)

Name of Anti-Virus/Firewall Being Used: ESET Internet Security (made exception for all executables in darktide folder to let them through, even before I did that, the game worked fine.)

Platform: Steam

Player ID: Steam Community :: Dan

[PC] Upload Console Log:
darktide_launcher.log (358.8 KB)